Whats pp is the best for communication and a free tool I will always recommend it as on as is free.

In general, WhatsApp is a wonderful application and has a wide range, and this in return is free and easy to use, and this makes it distinct.

It notify the acknowledgement of message received and I like it. It is great help in mobile apps.

As a field worker, WhatsApp provides me a chance to share my information with my team very easily, like images, location, audio massages, Videos. As a result, we can complete our work perfectly.

WhatsApp have been so good that I have not seen any software to replace it.

It’s an excellent and reliable marketing platform that i ever used. This software is very easy to use and help to connect the potential customer.

If you are a social person, as I am, you may join different groups worldwide and there are no limits on that. Now you can share everything with your community, even your feelings.

This is the best app ever and I will recommend it to everyone. It has really helped me in my business promotion.

For video calling I always need a stable internet connection, otherwise, distortion will be frustrated.

WhatsApp for Business is a great option for small businesses looking for a cost-effective and easy way to communicate with customers and clients.

All thanks and appreciation to the inventor and the existing company with my wishes for the signs for the negatives that I mentioned above and their solution.

My family members when celebrating birthdays  I always join those events on Whatsapp. I never felt myself away from my loved ones.

It takes a few seconds delay to send your voice when you talk to someone on WhatsApp, for new users it takes some time to understand this.

No cross platform application.it doesn't have scheduled messaging.

Overall amazing experience and i would surely recommend as long as whatsapp is free.

Overall, my experience with this tool has been just excellent. In a short investment time, it is possible to obtain a return thanks to the ease of communication.

I really like how quick and easy it is to use the App.

I don't have to go through hardship sending messages to my customers in one click.

They share photos and video clips, and that's all someone requires from a distance. It's a platform that provides a great balance of individual users to business use.

WhatsApp Marketing Software is one of the best mobile marketing platform that integrated very well with WhatsApp.

I love the experience and l'm still loving the experience.

I was benefitted with WhatsApp Marketing in my business with its Marketing strategy and systematic procedure.

Most useful app, we can talk easily anytime , chat easily all over world ,free of cost even other state also we can talk , not like the old days when we had to write letters and wait for the reply.

Easy to earn the best in all groups of customers, neighbours, jobss with mass marketing messages, catalogue, videos, PDFs, images, texts all ways of earning money.

I am using WhatsApp on daily basis and the best thing is that you can create a conference call and it's an add free application.

WhatsApp apps have been so good that I have nothing to replace it  easy to use and also fast to use.

It's pricing ,it have many features and they are well functioning. It also sends mass messages automatically.

They make business management easy, because you can integrate it with your website or social media handle.

You can easily get your number banned for spamming.

Easy navigation and Transparency is maintained.

It is a necessary evil from a business standpoint as other options are not well marketed so the majority of users continue using this program.

It is similar to the normal whatsapp due to the interface design one might mistake it for the regular whatsapp application.

There wasn't anything I found that I dislike so far. But it can take some time to figure everything out.

It's easy to install, and the support team is helping. The user interface is nice.

Good solid connections with customers. Feel comfortable to know they have received some information.

Sometimes it's unclear for me how my customers see my messages after they've left the chat. But I should probably look more into this myself.

I can't think of anything that I dislike at this time.

It's been a really good experience so far, so we're excited to continue.

Sometimes it fails to notify on my phone that a user texted.

The integration is easy, the features are complete for a wide range of uses, and - what i appreciate the most - the support team is amazing: quick, responsive and totally helpful.

From my experience with HelpCrunch I can say that it has been great. It has all the features we've been looking for and most importantly the support team is GREAT.

I lke the fact that its pretty configurable, it allows you have ton a of rules around what to show, where and to whom. Proactive messages is my favorite feature, banners are pretty handy too.

I love their UI and the support is amazing. All found bugs were fixed in a short time and I always got a response.

Overall it is good based on the functionality it currently has. But there is always ways for improvement, right.

I have a really hard time staying logged in when I'm on a desktop and a laptop. It requires to log in anew constantly.

I honestly stayed because of the awesome customer service that I received before I was a customer, and after.

I like that it allows me to interact with our customers from my mobile phone through the app and that it has a Slack integration.

Refused to allow me to cancel, even though I attempted to do so on the renewal date, and even though their app isn't working, so I can't respond to customers through the app.

I have been using and testing numerous apps so far, and Helpcrunch is truly a winner.

Simple to use & integrate, makes customers happy.

HelpCrunch was my choice after a long search, and I am so glad I did. The ease of use is extraordinary, and I am thrilled with the help I have received.

HelpCrunch has a fantastic customer service team. Thumbs up particularly to Constantine, a great guy who is always on hand to assist at anytime.

I've done a research and found out HelpCrunch would be the best fit for us. Their pricing is absolute fair.

I love the ease of use and how organised it is. Using helpcrunch has helped me organise customer inquiries and I can easily navigate and look for conversations with the filter search function.

Ease of use and the ability to support our product and be able to market it using the same platform.

Its simplicity, the way it allows your customers to reach you for help.

I love how seamless and intuitive the product was for setup and use. Any quirk to our process was available as an option to  customize.

It's affordable & the customer service was excellent. I had all my questions answered within 24 hours even though I was only on a free trial version.

The price is great considering the features that it have. The support team is amazing.

It is a shame that you guys just stopped offering the free plan.

User-friendly admin panel, great price, very helpful support, best-written knowledge base. The best alternative to Intercom.

The tool is also easily customizable, which is important when you integrate a chat box on your website or app.

Excellent platform and customer service. The platform is very robust and complete.

Zapier workflow integrations missing, but the team is working on it now.

The Chatbot runs in a few minutes at a awesome price performance.

US Dollar

Whappext is a WhatsApp marketing Software that caters to a diverse range of entities, including small, medium, and large companies, NGOs, educational institutes, retails, MLM, software companies, and digital marketers. It offers the following features:

- Automated bulk messaging: Seamlessly send bulk WhatsApp messages to customers with just a few clicks, streamlining your communication process.
- Versatility: From text and images to documents, Whappext allows you to share a variety of content, ensuring your messages are impactful and engaging.
- Targeted marketing: Reach your audience precisely with advanced targeting features, optimizing your marketing efforts for maximum impact.

Whappext is designed to deliver results, helping you enhance customer engagement, boost sales, and strengthen brand presence. The user-friendly interface ensures a smooth experience for every user.

LongDescription

Collaboration Tools

Contact Management

File Sharing

Real-Time Chat

Real-time Consumer-facing Chat

Reporting/Analytics

We offer licenses by devices and by frequency.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

Whappext

Live Online

Webinars

Documentation

Videos

HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution. The solution helps support, sales and marketing teams to acquire, convert leads and support their customers. HelpCrunch is suitable for SaaS, e-commerce and any other type of online business.


Live chat works as a visitor engagement, lead acquisition and support tool. The feature enables companies to reply to customer queries instantly or later in the same thread, even after the customer has disconnected. An in-app messenger can be integrated with a website or application to engage with customers.

Chatbot helps companies automate routine tasks and jumpstart their lead generation activities.


Email marketing automation enables users to send email follow-ups right from the chat, launch one-time emails or create event-triggered automated email sequences for onboarding or marketing campaigns.


The help desk module can organize all customer communication, prioritize actions, distribute tasks and manage each customer case.


Pricing is tiered, based on the number of agents and emails.

Support Ticket Management

Cataloging/Categorization

Surveys & Feedback

Email Alerts

Document Storage

Access Controls/Permissions

Transfers/Routing

Customer Segmentation

IT Asset Management

Real-Time Monitoring

Customer Service Analytics

Workflow Configuration

Knowledge Management

Communication Management

Customer Database

Offline Form

Customizable Fields

Automated Routing

Full Text Search

Call Center Management

Template Management

Data Import/Export

File Transfer

Email Templates

Self Service Portal

Help Desk Management

Content Management

Mobile Access

Proactive Chat

Transcripts/Chat History

Performance Metrics

Text Editing

Multi-Channel Communication

Queue Management

Support Ticket Tracking

Social Media Integration

Workflow Management

Email Management

Ticket Management

Event Triggered Actions

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Network Monitoring

Decision Support

Website Visitor Tracking

Geotargeting

Service Level Agreement (SLA) Management

Chat/Messaging

Macros/Templated Responses

Interaction Tracking

Multi-Language

Alerts/Escalation

Customizable Branding

Contact Database

Widgets

Monitoring

Prioritization

Remote Access/Control

Feedback Management

Customizable Forms

Appointment Management

Autoresponders

Customer History

Tagging

Third-Party Integrations

Canned Responses

Live Chat

Virtual Assistant

Search/Filter

Lead Management

Chatbot

For Startups

Web browser (OS agnostic)

Try HelpCrunch for Free for 14 days. Visit helpcrunch.com/pricing.html to get more details or a custom quote.

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