If they can't resolve a problem, they send it to their higher-ups and it gets taken care of pretty quickly.

This service functions as advertised and I think it is well worth the investment, especially for teams that are new to web.

The phone service was exceptional as I was stumped trying to find the right option the free trial didn’t require a credit card and now I have an exact dollar amount needed to complete the task.

The Dacast streaming solution is very easy to implement.

Excelent Support, nice platform and easy to understand, great features that can be a really good tool.

Been a pleasant experience using DaCast for Live-streaming.

Overall, we are thankful and grateful for this service and support team.

It’s a great value for smaller venues on a tight budget.

The overall experience is amazing and I will refer others. One of the best thing it is very reasonable and value for money.

The more knowing people are not responding at all (been 3 weeks with no response).

The stream could be more consistent, occasionally I have users report trouble loading until they refresh their browsers.

Reliability, and easy integration into our apps.

I liked using the DaCast streaming tool , it was clear and easy to use and the quality of streaming was great.

Operator error but, we didn't realize we needed the Dacast version of OBS.

Dacast is reliable an easy to use. Customer support is excellent.

Dacast is a solid streaming platform backed by an excellent support team which have helped me sort out configuration and integration into our e-learning platforms.

The set up is extremely easy and if assistance is need the customer service team is very responsive and helpful.

DaCast is easy to use and provides a great, dependable and very stable stream for my online TV station.

This was my organizations first time trying to profit off of a live-stream and the paywall feature DaCast offers was the perfect fit.

I like using DaCast streaming, the quality of the conference was great. Defiantly will use it again and recommend it to other.

Their voice mailbox was full so I was unable to leave a message. When I finally got hold of someone - they were late for a meeting and had to go.

There is no payout option. Payouts are only provided for subscription customers.

We work with Dacast for over a Year sadly the streaming is poor now.

My data cap was not renewed for 3 months consecutively and the team made no effort to rectify this. Last stream I did was a corporate meeting with 60 people.

It´s great to have online courses that I can sell online and host them on the web in a secure way. It´s very easy to use and the support it´s great.

The great variety of settings you have to get the image do you need. The price it's also great for my needs.

Support is available via chat and is pretty quick to connect and help you. That's huge when you're in the middle of a broadcast and need help.

No warning when you run out of allowance (streams suddenly blocked prior to a live event).

Flawless integration, easy to use and reliable.

Overall, our experience has been very positive and you can quickly talk to a real persona if you get stuck or something´s not working.

I also like the fact that it´s highly customizable and integrates well into OBS studio and HTML pages, as well as Facebook. All in all, the quality/value for money ratio is well worth it.

Easy to use, great customer support, and a great price.

Easy to implement and integrate the videos into a members only area.

I am extremely pleased with the service and that our church members are able to watch Online, via Facebook and other Social Media, or by hosted page from our Website.

The fact that during the conversation there is no sound notification of a new message at all.

What I like about Inside is that it is very easy to use and they have a good technical support team to answer any questions.

The visual interface is superior to other solutions making engaging with customers fun and interesting.

I dislike the fact that it is not possible to screenshare outside of the website tab that the customer is on.

It's a very cute environment for the beauty advisors working it makes work a little entertaining. I like programs that mask the dullness of work with a video game feel.

Overall Inside is a great tool, that allows us to work with our customers in a way that is best for them.

Meets all of our reporting requirements. The visualisation makes our agents far more engaged with our customers.

The deployment of new features and cutomization have always problem.

Having hard time putting the customers information.

Getting adjusted to any new software takes a moment but the best part of this is the immediate help and support I've gotten from the INSIDE team.

I feel like I am just playing a game. The layout is good and we can change the theme.

When the software is upgraded it can sometimes be difficult to adjust.

From getting accustomed to the software to implementing new changes and adjustments, their support team has always been responsive and helpful to make this work for us.

US Dollar

Dacast is a cloud-based live streaming and video hosting solution that helps non-profits, event agencies and businesses of all sizes capture broadcast and manage videos in real-time. The platform includes white-labelling capabilities, which enable enterprises to personalize the interface, video players and landing pages with custom logos, colours and fonts to establish brand identity.

Dacast enables businesses to display videos using a live gallery, create multiple expos for live content and broadcast video content across various social networks. It offers a host of features like a content library, embeddable HTML5 players, video availability scheduling, country/domain restrictions and more. Additionally, teams can broadcast high-definition videos using transcoding tools, record and stream live videos, and securely upload videos in bulk.

Dacast’s interactive dashboard lets managers analyze audience engagement and performance of videos via analytic, graphs and reports. Pricing includes monthly/annual subscriptions and support is provided via phone, email and other online measures.


LongDescription

Privacy Options

Audience Analytics

On-Demand Webcasting

Brand Overlay

Inside the Video Search

Access Controls/Permissions

Session Recording

Video Management

Multistreaming

Video Looping

Live Streaming Production

Social Media Streaming

Content Management

Labeling

Event Scheduling

Mobile Screen Support

Bulk Uploading

Closed Captions

Real-time Broadcasting

Multimedia Support

Video Monetization Tools

Customizable Branding

Reporting/Analytics

Audience Engagement

Social Sharing

Video Conferencing

Performance Monitoring

Video Streaming

Rapid Creation

Search/Filter

Starter Plan
The Starter plan costs $39/month and comes with 1,000 GB of bandwidth per month (1.2 TB / year) and 50 GB of storage. The plan is ideal for affordable streaming to small groups.

Event Plan
The Event plan goes for $63/month and comes with 6 TB of bandwidth upfront and 50 GB of storage. This plan is best suited for broadcasters who want to host one-time or occasional live events.

Scale Plan
As its name suggests, the Scale plan is built for businesses and organizations who are ready to take things to the next level. This plan costs $188/month when billed annually and includes 24 TB of bandwidth per year and 1 TB of storage. 

Custom
If your needs exceed the resources available with the other three plans, Dacast is willing and able to provide you with a unique pricing package for high-volume plans of any size. Please contact us for custom pricing.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Dacast

Live Online

Documentation

Videos

INSIDE is a live chat solution designed to help businesses in eCommerce, retail, travel, government and finance sectors connect with customers via chatbot, email, SMS, video call and other communication channels. Agents can target clients based on location, purchase history or journey and manage multiple conversations using a centralized dashboard.


INSIDE's channel management system leverages natural language processing (NLP) technology and behavioral, geographical or transactional filters to route conversations across agents. Professionals can use saved responses, serialized coupons, co-browsing capabilities, live video chat and drag-and-drop product recommendations to improve customer experience. Additionally, managers can identify VIP or returning clients and engage with them to resolve issues.


INSIDE facilitates integration with various third-party systems such as Salesforce, Zendesk, Google Analytics and more. Pricing is available on request and support is extended via live chat, documentation, email and other online measures.



File Management

Commenting/Notes

Support Ticket Management

Real Time Analytics

Engagement Tracking

AB Testing

Signature Management

Employee Management

Surveys & Feedback

Personalization

Meeting Management

Email Monitoring

Multi-Channel Management

Two-Way Audio & Video

360 Degree Feedback

Lead Capture

Performance Management

Code-free Development

Document Storage

Activity Tracking

Shared Inboxes

Transfers/Routing

Customer Segmentation

SMS Messaging

Subscription Management

Real-Time Monitoring

Customer Service Analytics

Sentiment Analysis

Single Sign On

Rules-Based Workflow

Behavioral Analytics

Communication Management

Customer Database

Interactive Content

Offline Form

Customizable Fields

Collaboration Tools

Natural Language Processing

Template Management

Scheduling

Data Import/Export

Campaign Segmentation

Campaign Planning

File Transfer

Email Templates

Customer Activity Tracking

Self Service Portal

Contact Management

Customer Experience Management

Conversion Rate Optimization

Screen Sharing

Mobile Access

Proactive Chat

Survey/Poll Management

Real Time Data

Transcripts/Chat History

Performance Metrics

Routing

Intent Recognition

Chat Transcript

Multi-Channel Communication

Complaint Monitoring

Whitelisting/Blacklisting

Attribution Modeling

Queue Management

Support Ticket Tracking

Social Media Integration

Real-Time Notifications

AI/Machine Learning

Workflow Management

Real Time Updates

Email Management

Video Support

Event Triggered Actions

Visual Analytics

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Moderation

Knowledge Base Management

Data Visualization

Website Visitor Tracking

Geotargeting

Chat/Messaging

Customizable Templates

Conversion Tracking

Response Management

INSIDE offers pricing based on the number of user licenses, the server configuration and website traffic to the supported websites. Contact INSIDE for a custom pricing quote.

Dacast vs INSIDE

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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