The fact that during the conversation there is no sound notification of a new message at all.

What I like about Inside is that it is very easy to use and they have a good technical support team to answer any questions.

The visual interface is superior to other solutions making engaging with customers fun and interesting.

I dislike the fact that it is not possible to screenshare outside of the website tab that the customer is on.

It's a very cute environment for the beauty advisors working it makes work a little entertaining. I like programs that mask the dullness of work with a video game feel.

Overall Inside is a great tool, that allows us to work with our customers in a way that is best for them.

Meets all of our reporting requirements. The visualisation makes our agents far more engaged with our customers.

The deployment of new features and cutomization have always problem.

Having hard time putting the customers information.

Getting adjusted to any new software takes a moment but the best part of this is the immediate help and support I've gotten from the INSIDE team.

I feel like I am just playing a game. The layout is good and we can change the theme.

When the software is upgraded it can sometimes be difficult to adjust.

From getting accustomed to the software to implementing new changes and adjustments, their support team has always been responsive and helpful to make this work for us.

The ability to unify people across many platforms and give them the chance to experience the stream service you provide. Being able to reach a larger demographic is fantastic for brand building.

Restream pricing is pretty fair and you get lots of features. I like that they have lots of discounts on different occasions.

Top of the chart technical support. Relatively easy to set up through OBS and well known streaming platforms like Twitch and Mixer.

Restream is easy to use, and easy to setup. The support is fantastic and very responsive as is the discord community.

They do not warn you, but if you try to use wifi while streaming to 3 services at once, they will all drop frames heavily.

It allows us to do something few people would use around me in my field and it gives me an advantage. The program has many uses and the cost of friendly.

The analytics are not working well. I think it's because this function is still in beta.

I enjoy the three basic ease of the restream program. Very intuitive and I feel confident for the most part that whenever I stream I'm in good hands and having a good quality stream.

It is extremely annoying and also disturbs the overall experience my stream provides to me and the viewers.

The ability to see chats from all these different platforms in one location is something I love about Restream.

It's an amazing tool for simulcasting, easy to use and powerful tools and features like metrics, video embed, and others.

Well, the best part was just how intuitive the GUI was. It was incredibly easy to navigate and help myself do what needed to get done.

Always been a HUGE fan and use all the time. It's an amazing bit of tech and I can't thank you enough for it.

Also, being able to seamlessly connect the chat from different platforms is a godsend.

Sure there are also things that your software can't influence but if twitch is delayed by 10 seconds and youtube by 40 i doubt that its just youtubes worse servers.

The amount of services to which one can restream is best on market and restream chat is outstanding value for all streamers.

The cross platform chat with OBS integration is awesome so I don't need multiple apps running so use less resources on my PC.

It’s been good I have been using it so my followers can recommend my stream to everyone.

I had to individually set up all my stream accounts to make them function and it was a pain in the butt.

The user interface was easy to use and navigate. Streaming and RTMP was easy to connect and the streaming quality was great.

Overall I really like Restream and their customer support when talking to the right people is very good.

For someone who is just starting out, it might be difficult to pay a monthly bill when the customer acquisition cost is already worrisome.

Even if it's your first time accessing Restream, you'll immediately be able to set up your account. What I love the most is the unified chat integration and the bot that comes with it.

I love the ability to stream on multiple platforms with one stream output. Super convenient and easy to use.

Mobile website is very easy to navigate and chat function is perfect. Restream really helps promote my stream across more than 1 platform.

We had to abandon Restream when we realised that they add their own name to your video comments. That can only be removed by paying for a much more expsive tier.

I loved the price and the ease of use. I can just set it up one time if I want and it works and integrates with any streaming software/hardware.

Great for multi-streaming, easy to set up, multi chat option is awesome, but would like a side by side option as well instead of just mixed chat.

Easy to use; easy to communicate with costumer support; has many popular platforms.

The ease of use of the software is great, and it allows me to integrate my OBS into Youtube,  Facebook and Twitch without much difficulty.

The chat bot overlay is super helpful as you are able to see chat from all platforms in 1 place as well as making it an overlay on your main screen.

US Dollar

INSIDE is a live chat solution designed to help businesses in eCommerce, retail, travel, government and finance sectors connect with customers via chatbot, email, SMS, video call and other communication channels. Agents can target clients based on location, purchase history or journey and manage multiple conversations using a centralized dashboard.


INSIDE's channel management system leverages natural language processing (NLP) technology and behavioral, geographical or transactional filters to route conversations across agents. Professionals can use saved responses, serialized coupons, co-browsing capabilities, live video chat and drag-and-drop product recommendations to improve customer experience. Additionally, managers can identify VIP or returning clients and engage with them to resolve issues.


INSIDE facilitates integration with various third-party systems such as Salesforce, Zendesk, Google Analytics and more. Pricing is available on request and support is extended via live chat, documentation, email and other online measures.



LongDescription

File Management

Commenting/Notes

Support Ticket Management

Real Time Analytics

Engagement Tracking

AB Testing

Signature Management

Employee Management

Audience Analytics

Surveys & Feedback

Personalization

Meeting Management

Email Monitoring

Multi-Channel Management

Two-Way Audio & Video

360 Degree Feedback

Lead Capture

Performance Management

Code-free Development

Document Storage

Access Controls/Permissions

Activity Tracking

Shared Inboxes

Transfers/Routing

Session Recording

Customer Segmentation

SMS Messaging

Subscription Management

Real-Time Monitoring

Customer Service Analytics

Multistreaming

Sentiment Analysis

Single Sign On

Rules-Based Workflow

Behavioral Analytics

Communication Management

Customer Database

Interactive Content

Live Streaming Production

Offline Form

Social Media Streaming

Customizable Fields

Collaboration Tools

Natural Language Processing

Template Management

Scheduling

Data Import/Export

Campaign Segmentation

Campaign Planning

File Transfer

Email Templates

Customer Activity Tracking

Self Service Portal

Contact Management

Customer Experience Management

Content Management

Conversion Rate Optimization

Screen Sharing

Mobile Access

Proactive Chat

Survey/Poll Management

Real Time Data

Transcripts/Chat History

Performance Metrics

Routing

Intent Recognition

Chat Transcript

Multi-Channel Communication

Complaint Monitoring

Whitelisting/Blacklisting

Attribution Modeling

Queue Management

Support Ticket Tracking

Event Scheduling

Social Media Integration

Real-Time Notifications

AI/Machine Learning

Workflow Management

Real Time Updates

Email Management

Video Support

Event Triggered Actions

Visual Analytics

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Moderation

Knowledge Base Management

Real-time Broadcasting

Data Visualization

Website Visitor Tracking

Geotargeting

Chat/Messaging

Customizable Templates

Multimedia Support

Conversion Tracking

Response Management

INSIDE offers pricing based on the number of user licenses, the server configuration and website traffic to the supported websites. Contact INSIDE for a custom pricing quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

INSIDE

In Person

Live Online

Documentation

Videos

Restream is a live streaming solution that helps businesses of all sizes distribute video content across multiple social media channels including Facebook, Linkedin, YouTube and Twitch. It lets users create customizable chat boxes to read and reply to messages across multiple platforms from within a unified dashboard.


Restream's scheduler module enables businesses to upload videos in .mp4 or .mov formats and pick channels for them to go live at a specified date/time. It lets users add voice-overs or translations and broadcast several points of view utilizing the multi-camera mode. Additionally, users can gain insights into live stream performance by analyzing audience sentiments and engagement levels across all platforms.


Restream is available as integration for various streaming applications like OBS Studio, SLOBS, Elgato, XSplit and more. It is available for free and on monthly or annual subscriptions. Support is extended via documentation, live chat and other measures.



Privacy Options

Real-Time Analytics

Split/Multi-Screen

Website Analytics

Brand Overlay

On-Demand Webinars

Video Management

Labeling

Multi hosts

Multiple Camera Feeds

Metadata Management

Customizable Branding

Reporting/Analytics

Video Editing

Audience Engagement

Q&A Management

Social Sharing

Monitoring

Performance Monitoring

Video Streaming

Third-Party Integrations

Live Chat

Multi-Channel Distribution

Event Management

On-Demand Recording

Presentation Streaming

Restream offers a Free plan with a taste of multistreaming. 
Paid subscriptions include:
- Standard - $19 per month or $16 per month (billed annually)
- Professional - $49 per month or $41 per month (billed annually)

INSIDE vs Restream

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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