The fact that during the conversation there is no sound notification of a new message at all.

What I like about Inside is that it is very easy to use and they have a good technical support team to answer any questions.

The visual interface is superior to other solutions making engaging with customers fun and interesting.

I dislike the fact that it is not possible to screenshare outside of the website tab that the customer is on.

It's a very cute environment for the beauty advisors working it makes work a little entertaining. I like programs that mask the dullness of work with a video game feel.

Overall Inside is a great tool, that allows us to work with our customers in a way that is best for them.

Quite good in terms of exchanges. Not always easy to discuss possible new features implementations.

Meets all of our reporting requirements. The visualisation makes our agents far more engaged with our customers.

The deployment of new features and cutomization have always problem.

Having hard time putting the customers information.

Getting adjusted to any new software takes a moment but the best part of this is the immediate help and support I've gotten from the INSIDE team.

I feel like I am just playing a game. The layout is good and we can change the theme.

When the software is upgraded it can sometimes be difficult to adjust.

From getting accustomed to the software to implementing new changes and adjustments, their support team has always been responsive and helpful to make this work for us.

If you like to do things on your own you can follow the help guides and knock out the build in a few hours. If you want more advise, they are always willing to help.

A great tool to create business events, either live or virtual.

It's incredibly easy to use. I was scared at first I don't like trying new things but then I did and man this is so awesome.

The only negative is that you can only make admin changes on the desktop and not through the app.

We are so happy to have found this app because it saves us time and money on printing documents and programs for our event.

Content preparation and organization was outstanding, this lead to great delivery and the audience was blown away.

Ease of setting up the product is outstanding, also customer support feedback is exceptional as i have had cause to speak with a support agent as regards subscription pricing for the app.

I cannot say there was anything I disliked about the software.

Great quality product and customer support is stellar.

The Meetapp team that has always made them rise to the top. They are always working with us on new ways of doing things and are always ready with tech support on many levels.

Outstanding customer service, and great product.

MeetApp is a great tool to improve engagement in the meeting and to keep participants informed. Understanding the application was super easy.

The ease of setting up the Meet App is without a doubt the most important part of this application.

Because it is an application aimed at meetings, conferences and interviews, sometimes the image and sound quality gets a little bad. But nothing that makes me stop using the app.

To maximize the amount of users, the signing-up process should be minimal work. This might have led to lower uptake of the app than would have otherwise been possible.

In terms of the software itself it was extremely easy to use on the admin side; inputting program items and information was smooth with very few hiccups.

We received outstanding feedback from younger attendees on our conference and the app. Ideally this will lead to our organization's content better reaching younger individuals in the future.

The process was super easy and we enjoyed the simplicity of it. Recommended to anyone hosting an event.

It's just perfect for meetings, interviews, and any other video call.

The ability to quickly set up an event and easily insert all the info, venue and details of the event. It also makes it easy to keep all the attendants connected.

It let us start a dialogue with clients, and let them engage and feel more like a part of the team. The contest feature was also a nice touch.

US Dollar

INSIDE is a live chat solution designed to help businesses in eCommerce, retail, travel, government and finance sectors connect with customers via chatbot, email, SMS, video call and other communication channels. Agents can target clients based on location, purchase history or journey and manage multiple conversations using a centralized dashboard.


INSIDE's channel management system leverages natural language processing (NLP) technology and behavioral, geographical or transactional filters to route conversations across agents. Professionals can use saved responses, serialized coupons, co-browsing capabilities, live video chat and drag-and-drop product recommendations to improve customer experience. Additionally, managers can identify VIP or returning clients and engage with them to resolve issues.


INSIDE facilitates integration with various third-party systems such as Salesforce, Zendesk, Google Analytics and more. Pricing is available on request and support is extended via live chat, documentation, email and other online measures.



LongDescription

File Management

Commenting/Notes

Support Ticket Management

Real Time Analytics

Engagement Tracking

AB Testing

Signature Management

Employee Management

Audience Analytics

Surveys & Feedback

Personalization

Meeting Management

Email Monitoring

Multi-Channel Management

Two-Way Audio & Video

360 Degree Feedback

Lead Capture

Performance Management

Code-free Development

Document Storage

Access Controls/Permissions

Activity Tracking

Shared Inboxes

Transfers/Routing

Session Recording

Customer Segmentation

SMS Messaging

Subscription Management

Real-Time Monitoring

Customer Service Analytics

Multistreaming

Sentiment Analysis

Single Sign On

Rules-Based Workflow

Behavioral Analytics

Communication Management

Customer Database

Interactive Content

Live Streaming Production

Offline Form

Social Media Streaming

Customizable Fields

Collaboration Tools

Natural Language Processing

Template Management

Scheduling

Data Import/Export

Campaign Segmentation

Campaign Planning

File Transfer

Email Templates

Customer Activity Tracking

Self Service Portal

Contact Management

Customer Experience Management

Content Management

Conversion Rate Optimization

Screen Sharing

Mobile Access

Proactive Chat

Survey/Poll Management

Real Time Data

Transcripts/Chat History

Performance Metrics

Routing

Intent Recognition

Chat Transcript

Multi-Channel Communication

Complaint Monitoring

Whitelisting/Blacklisting

Attribution Modeling

Queue Management

Support Ticket Tracking

Event Scheduling

Social Media Integration

Real-Time Notifications

AI/Machine Learning

Workflow Management

Real Time Updates

Email Management

Video Support

Event Triggered Actions

Visual Analytics

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Moderation

Knowledge Base Management

Real-time Broadcasting

Data Visualization

Website Visitor Tracking

Geotargeting

Chat/Messaging

Customizable Templates

Multimedia Support

Conversion Tracking

Response Management

INSIDE offers pricing based on the number of user licenses, the server configuration and website traffic to the supported websites. Contact INSIDE for a custom pricing quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

INSIDE

In Person

Live Online

Documentation

Videos

Ventla is an event management solution. With Ventla, your teams and communities will have the opportunity to distribute information more efficiently, interact and engage with content, and build connections through networking. Ventla is an integral part to creating an accessible, inclusive environment where your attendees feel valued, welcomed, and heard. With Ventla as a partner, leaders can put trust, innovation, and collaboration at the center of their goals.

Guest List Search

Data Synchronization

Sponsorship Management

Attendee Segmentation

Multi-Event

Registration Management

Audience Targeting

Conferences/Conventions

Email Marketing

Landing Pages/Web Forms

Email Reminders

Attendee Management

QR Codes

PowerPoint Integration

SMS Polling/Voting

Event Calendar

Live Results Sharing

Reporting/Analytics

Anonymous Feedback

Q&A Management

Guest List Management

Feedback Management

Video Conferencing

Data Analysis Tools

Quizzes

Visitor Registration

Social Promotion

Gamification

Exhibit/Vendor Management

Campaign Management

Offline Response Collection

Presentation Streaming

Pulse Surveys

Real Time Data Collection

Customizable Questions

Online Polling

Real Time Reporting

Customizable Branding

Polls/Voting

Word Clouds

On-Demand Webcasting

Customizable Reports

Online Registration

Private Chat

Recording

Self Check-in/Check-out

Live Streaming

Multi-Language

Ventla offers an all-in-one platform in either a branded container application or complete white-label solution.

Ventla

INSIDE vs Ventla

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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