All ClickMeeting Reviews
1-25 of 144 Reviews
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Christina
Verified reviewer
Mechanical or Industrial Engineering, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
ClickMeeting Complete Webinar & Conferencing Solution
ClickMeeting has been a great tool to use for customer onboarding over the past year and beginning of the first quarter of this year. We are satisfied with the service offered
PROSOur ability to master the platform in such a short time. When we were nervous that we'd have more people than intended, upgrading was a breeze. We don't need to purchase additional administrator accounts or logins for each user that wants to create an event. For our little team, this solution was just what we needed, and it didn't appear to be designed for a corporation that employs a complete staff simply to deal with webinar software and technology.
CONSWhen it comes to designing and using individual presenter profiles, we've run across some issues. It's frequently difficult to recognize who's speaking at a conference since we use the same profile for several people.
Reasons for switching to ClickMeeting
We have better video and live quality at a good price
Vendor Response
Hello Christina, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team
Replied March 2022
Beverly
Legal Services, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
ClickMeeting is user friendly and easy to launch.
ClickMeeting has been relatively pain-free to administer, and where there have been hiccups, the excellent customer service has made it all worth it. Despite a significant time difference, ClickMeeting always provides me with prompt and thorough responses.
PROSClickMeeting is easy to use, with a fairly intuitive dashboard and room layout. We were able to launch it with minimal training for our presenters.
CONSEnabling microphones for attendees by our presenters is not always reliable; we don't need to do it often, so it has not been a huge drawback.
Reason for choosing ClickMeeting
At the time (2016), the pricing was more attractive and the features were scaled to our needs. We have been satisfied customers since then and upgraded our subscription during the pandemic, when our webinar attendance increased greatly.
Reasons for switching to ClickMeeting
The worst customer service ever; very unreliable performance.
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied June 2023
Katarzyna
Health, Wellness and Fitness, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed October 2020
Unrelaiable features and poor customer support
Problems with clickmeeting were causing unnecessary work on our side, although we paid for the additional features that on paper should help us avoid manual tasks. Customer support was not helpful at all and unfortunately made us look very unprofessional. Wouldn't risk using clickmeeting while hosting webinars with higher attendance.
PROSInterface was user friendly, haven't experienced any connectivity issues or technical problems during webinars.
CONSFeatures that you pay for additionally are bugged and are causing a lot unnecessary work on the user side, while supper from clickmeeting is non-existent. "It works for me" is their standard response. In specific: - you can attached files to your webinars which can be downloaded by the participants, but the feature does not work. We had to provide the files through different vendor. Support claimed that our customers (all of them!) were using wrong browsers but support didn't even suggest browser that should be fine. Meanwhile we checked it on 4 kinds of browsers with no success. - certificates of attendance were supposed to be sent automatically. Some of the participants didn't received any, so we had to do it manually.
Vendor Response
Hello Katarzyna, Thank you for your feedback. Our support team is always there to offer assistance with any technical issues. Unfortunately, in your case, we couldn't help further. ClickMeeting Team
Replied November 2020
Mirosława
Philanthropy, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
My wonderful adventure with ClickMeeting
The platform is more user-friendly than others, it is easy to find all the buttons, there is a good connection quality. When the expectations of participants change, it is possible to quickly find the material that has already been saved.
PROSOur experience using the platform has been very positive. Logging in is simple, just using a web browser. Recording of meetings and use of recordings is unproblematic. The platform allows sharing the recording with all webinar participants and it's just through one click. Possibility to transfer the recording to an archive and to use it later without having to save it to drive is really convenient.
CONSIn this respect, the most annoying thing is the low GB capacity of the recordings and the necessity to send information in services for the additional space.
Reason for choosing ClickMeeting
Because I can conduct meetings indefinitely
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied March 2024
Geoffrey
Information Technology and Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
When stability is your #1 criteria
I like that it's a flexible and easy to use tool. Support is always here to help. My main concerns are the hefty price if you signup without any discount, the lack of flexibility when it comes to upgrades (need to go through support), the lack of marketing features to maximize sales / conversions when you're live.
PROSIt's the most stable webinar tool I've tested. Even if you run into problems, you can still switch to the phone option to pick up where you left. Recordings are made in the cloud and can be synced automatically with your dropbox (but as a rule of thumbs, I always recommend to make your own local recording, better be safe than sorry). The API allows to automate a lot of stuff in the background if you want to skip their registration process to increase conversions.
CONSThere is no way to have a real button for your call to action like in webinarjam : you can just paste a link in the chat. Generally speaking, it's not a "marketing centered" tool so you won't have all those features like "scarcity" countdown available. Pricing is quite expensive, especially if you need to run parallel sessions and capacity upgrades. For big capacity upgrades (>500 attendees), I had to contact support ahead of time as it's a manual process. It's not always possible to "know" in advance so you will most likely run out of capacity or pay for nothing. The API
Reasons for switching to ClickMeeting
Gotowebinar needs your attendees to install something which adds a lot of friction. Clickmeeting works directly in your browser.
Vendor Response
Hello Geoffrey, Thank you for your review and rating. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied February 2022
Jake
E-Learning, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
The best platform for webinars
Very good and getting better all the time.
PROS*The ability to go between video and screenshare with ease - the fact that the presenter can be the whole viewing window with one click. *The on screen functions - drawing etc. *The ability to prep everything before hand and be able to jump between slides, videos, camera, white board etc at the click of a button - this is far superior to Zoom, Skype, Teams etc. *The all-in-one event set up & registration system *The chat function works better than other platforms *The post-event data is excellent - a real bonus
CONS*Connection in China is patchy *Not enough people use it
Reasons for switching to ClickMeeting
Functionality, the event registration setup, on-screen functions, and the ability to jump between slides and large camera speaker view with ease.
Vendor Response
Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team
Replied November 2023
Małgorzata
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
ClickMeeting for NGO's activities
having ClickMeeting we can deliver trainings for our clients - paid and free of charge; many events are free of charge so it's important if the platform is cheapbefore we had problems with delivering trainings, with managing trainings etc.
PROSreasonable price, automated functions, easy management
CONSI can't point anything bad about this platform, the only thing it could be useful: if the platform could send invoices - autmatically - integrated with invoices programms
Reasons for switching to ClickMeeting
Zoom is fine but it has not enough functions adapted for our specific needsClick Meeting is Polish product so it's easier for us - Polish people to communicate with our Polish company
Vendor Response
Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied December 2022
Marzena
E-Learning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Automatize webinar creation process with ClicMeeting!
I am very happy with ClickMeeting. I can easily record videos, use automation to send invitations and reminders for upcoming webinars. I can send follow-ups after a webinar, gather feedback by sharing surveys, and target products for sale! And during a meeting or webinar, I can engage the audience so they are not just passive listeners. Published tests during a meeting always make a positive impression :)
PROSWhat I like most about this system is its intuitiveness. The fact that I can use the predefined settings before the webinar and not have to wonder if I'm sure I set everything right.
CONSIt would be worthwhile to extend the default settings to include integrations with an appointment booking system.
Reasons for switching to ClickMeeting
The automation option was in the more expensive version and there was no option for automated webinars, which I really wanted.
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best ClickMeeting Team
Replied August 2022
Agnieszka
Education Management, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Very satisfied
I am very satisfied of using the ClickMeeting since 5 years. I am very happy to continue the purchase
PROSGood quality of the product. Communication with customer service is very easy and friendly.
CONSnon, everything is really great and I recommand the product
Vendor Response
Hello Agnieszka, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied April 2024
Ladislav
Security and Investigations, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2023
Good value for money, very fast support
Overall with CM we are able to cover our needs. In some ways we have to compromise our expectations and sometimes the tools are more complex than they could be. However, thanks to the quick support, we were always able to resolve everything close to our satisfaction.
PROSVery quick response. Not only the support but also changes in paid plan.
CONSI dont like embeded e-mails (notifications, invitations) customisation possibilities (use of my own "from scratch" templates would be great) and also the poor contact management.
Reason for choosing ClickMeeting
There was a historical experience with it in our company (we have an account already) and positive feedback (to support especially) & in comparison with other tools there wasnt any major disadvantage in features. I also have some bad experiences with other tools from previous work. Prices were similar.
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied January 2023
Grzegorz
Civic & Social Organization, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2024
Opinion about Clickmeeting
Using the Clickmeeting platform allows us to conduct online meetings for our beneficiaries. The event is easy to organize and offers many opportunities for meeting participants.
CONSAt the moment I don't see any disadvantages.
Vendor Response
Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team
Replied February 2024
Bartosz
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Review
I enjoy using the software. Sometimes I feel that in google meet video conferencing it was easier to schedule quickly a meeting, but then Clickmeeting is much more advanced.
PROS- planning ahead webinars and meetings and select between webinars and meetings (different types of events) - you can just send the link to attendees and presenters (you don't have to send official invites from clickmeeing.com) - you can upscale and downscale licence - sometimes there is time when licence expired, but my account still exists. Just need to pay to reactivate. - real (not bot) customer support - polish customer support - I don't think I would get any live support from other big tech players
CONS- you have to ask customer support to downscale licence - but customer support is very efficient in helping with this - you cannot have more than one webinar/meeting at a time (or maybe it is possible with more expensive licence?)
Reason for choosing ClickMeeting
I feel that with Clickmeeting I get high quality software and very good support. With big players you never have chance to speak to real person. Also Clickmeeting is Polish so I know I support Polish company not Big techs.
Vendor Response
Hello Bartosz, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied July 2022
Michele
Writing and Editing, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Powerful, easy to use, well priced product with excellent Customer Service
We converted on in person trainings to Click Meeting and it was a fairly seamless transition. It's easy to use.
PROSIt is reliable and easy to learn and use. We do lots of Click Meetings and we are always satisfied with the performance.
CONSWe haven't run into anything that has caused us to reconsider our purchase. Maybe they could drop the price ;-)
Reason for choosing ClickMeeting
Security and cost.
Vendor Response
Dear Michele, thank you for your opinion and the highest rating. We are pleased that you have been using ClickMeeting for 1-2 years and that it is easy to use. Thank you for appreciating Customer Service, we care about professional support. We know that safety and costs are important to you. We meet international standards, including GDPR regulations.
Replied August 2020
Anonymous
10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Smooth Video Conference Calls
I sometimes need to have voice conference calls with my clients because they are too busy to come to the office for a meeting or are traveling for business. I want them to feel at ease when talking to me and part of my job is to show them the benefits of our marketing efforts for their business. I use ClickMeeting when I make my video conference calls. With ClickMeeting, I’m guaranteed an uninterrupted call that can last for a long time. I need to keep my clients happy which is why accommodating their needs is my number one priority. This software helps me conduct successful conference calls.
CONSI don’t have any complaints about this software. I have been using it for a long time and never experienced any problems so far. I hope it continues to deliver as promised.
Hanna
Verified reviewer
Hospital & Health Care, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
ClickMeeting - simple and reliable
For us at the Hospice Foundation the ability to reach out to people interested in our educational, training and integration activities is crucial. It's way more easy to keep in touch with some help with professional, reliable and user friendly web platform like ClickMeeting.
PROSUser friendly interface making it easy for both hosts and participants to navigate and use the platform. Reliable, dependable webinar service - never detected any technical issues, no lags, no cut outs.
CONSSome features or settings are less intuitive to navigate. I.e. I found it challenging to spot the archival recordings and data.
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied June 2023
Pierre-Clement
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2019
THE Alternative to appear.in or skype.
My experience have been great with ClickMeeting, really ease to use and full of features !
PROSI've been looking for a long time for an all in one tool that help us to create quick meeting room for up to 4 people but also being able to organise interactive webinar in order to generate more leads. That's when I found clickmeeting ! This all in one tool is perfect you can easily share your desktop, invite many people, create webinar, create simple meeting, interact on the same document and also easily share presentation. If like me you are searching for a perfect all in one webinar / meeting tool go for it !
CONSThe only cons I would have is that it might be tricky for some people, which are not familiar with the tool to give the ability for other participants to talk and activate their webcam. They have to go on the presenter video box and then click on the icons to activate their own mic and webcam.
Vendor Response
Hello Pierre, Thank you for the review! We are glad you enjoy using our platform. All the best, ClickMeeting Team
Replied November 2020
Malgorzata
Non-Profit Organization Management, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Useful tool for NGOs
ClickMeeting has an intuitive and user-friendly interface, making it accessible for both beginners and experienced users. It has reliable performance, including stable connections, high-quality audio and video, and minimal technical glitches during virtual meetings. The platform offers a range of interactive features, such as polls, Q&A sessions, and chat functionalities, enhancing participant engagement during webinars and virtual conferences.
CONSAlthough ClickMeeting is generally reliable, occasional connectivity issues, such as lag or audio/video synchronization problems, may occur, potentially impacting the overall user experience. However, the customer service is always ready to help.
Vendor Response
Hello, Thank you for the rating and review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team
Replied December 2023
Martin
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
GDPR-compliant All-in-One Solution for Webinars and Video-Conferences
I am using it for Webinars (with 200+ participants from 70+ countries), as a virtual classroom with 15-20 participants and for one-to-one video conferencing. It is always working great.
PROSIt's GDPR compliant, programmed in Europe, very good set of features and fast customer service via Chat.
CONSIt's not as often used as Teams or Zoom, so some of the users are astonished about another platform they have not seen before. But they just need some minutes to be happy.
Vendor Response
Hello Martin, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied September 2022
Anna
Verified reviewer
Mental Health Care, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Very good platform for online conferences!
I am very satisfied, organizing an online conference with Click Meeting went very easily!
PROSVery good platform for online conferences, with great technical support. Very helpful team, good working platform, no technical problems. Very user friendly. I highly recommend! And I hope to organize another conference with them too!
CONSLittle ability to edit graphics on the platform.
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied June 2023
Martyna
Management Consulting, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Great webinar platform!
We are satisfied with using ClickMeeting to plan online events, primarily webinars and workshops. ClickMeeting features an intuitive and straightforward user interface that makes it simple for anyone to start a video conversation or join an online event. Tool is very simply to use and doesn't need to be installed. Meetings are usually stable, even in low-bandwidth conditions. ClickMeeting offers a variety of features, including Follow-up emails, Presentation mode, Automatic recording of meetings. The platform provides tools for engaging with attendees, such as chat and Q&A session.
CONSWe didn't notice any disadvantages of the software.
Vendor Response
Hello, Thank you for your rating. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied March 2023
Francisco
Law Practice, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Clickmeeting Review
The platform is user-friendly and easily understandable. It is a great platform for webinars and other online events, as well as for online meetings
CONSThe quality of the service is quite good, without any setbacks
Reason for choosing ClickMeeting
Great quality and services. Easy to understand and utilize by a large network of workers
Vendor Response
Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team
Replied August 2021
Julia
Non-Profit Organization Management, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Great platform for online webinars
Clickmeeting is a great alternative to the most popular platforms, we absolutely loved the Q&A function and many many more. Creating online webinars was very intuitive and the Clickmeeting's team is really supportive.
PROSGreat opportunity to organize a large group meetings
CONSWe have very good experience with the platform, the only thing that drawn our attention is that emails with invitation tend to land in spam
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied January 2023
Shirley
Philanthropy, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
Best meeting/webinar software on the market
We have been able to organize and conduct customized webinars for lead generation from across the country. It has cut our administrative costs and headaches significantly when we switched from a competitor's product which had limited features and was much more expensive.
PROSThe software is designed to accommodate how businesses work. You can use default features to set up a quick online meeting or custom design a webinar for 100 attendees. It's flexibility and intuitive interface make it accommodate our complex requirements. Customer service has been very responsive, informative and friendly as we have come up the learning curve.
CONSI wish we could customize the autoresponse thank you e-mail. We turned that feature off and now send our own customized follow up email to attendees.
Katarzyna
Verified reviewer
Hospital & Health Care, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
ClickMeeting: amazing and intuitive tool
- polish language version - easy to use - nice interface - great quality of picture and sound - stable connection
CONSNothing so far. The quality of the service is really good, without any setbacks. We are using it very successfully! It's very useful!
Vendor Response
Hello Katarzyna, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied April 2022
Maciej
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Adventure with ClickMeetingv
the program is a great tool for online users. We are very satisfied throughout the period of cooperation, we want to use this tool for another year
PROSworking with clickmeeting allows you to save time and create a community of people for whom education is the most important thing in life. A friendly, simple and engaging program
CONSa small number of potential visitors, a small number of potential presenters
Vendor Response
Hello Maciej, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied July 2022