All Course Hero Reviews

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User Profile

Yasser

Verified reviewer

E-Learning, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Source of knowledge!

PROS

Course Hero helped me with my project in university and with so many searches it is so good in this kind of fields!

CONS

It is kind of expensive to open files normally. but it can be solved by uploading files!

Tara

Education Management, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

The Best Resource for Helping Achieve Academic Success

Course Hero is helping to solve the problem of limited access to educational materials and resources. A central online library of resources and material benefits bridges the gap between those who can easily access educational resources and those who can't. This can help to level the playing field in academics, giving all students the same opportunity to excel in their classes. The benefits realized include improved student outcomes, better course comprehension, and better test scores. Additionally, access to a more extensive material selection can help broaden students' learning.

PROS

The most impactful features of the Course Hero platform are the ability to access digital notes, quizzes, and other educational resources from established courses, access to study guides and experts for one-on-one guidance, and the platform’s 24/7 accessibility.The product is designed to be user-friendly and easy to use. Integration with existing business processes is straightforward, with multiple methods to import data and documents and the ability to export documents and data to other systems.

CONS

Yes, I feel a few features could be improved or added in Course Hero. For example, it would be helpful if students could collaborate remotely on projects and share documents on the platform. As it stands now, if students want to work together, they must use an external platform such as Google Docs. I would also like to see an improved user interface and navigation options. Integration with existing business processes in Course Hero can also be difficult. For instructors and students, there may be times when they need to use additional tools in order to access or manipulate data within the platform correctly.

Abdelkadir

Education Management, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed September 2021

Course Hero honest review

I worked as a tutor in Course hero for quite some time, and not a very good experience is the least to say. Many times have I submitted correct answers without being rewarded, and I have seen many colleagues being removed and had the balance they had in their account taken away and their original work. Overall, I may say that Course Hero treats students well, but not tutors.

PROS

I like it When you take a course; you can access documents of people who have taken the same class which can be of crucial help to you. I like how easy it is to navigate the platform. Course hero pays tutors well.

CONS

I don't like how easy it is to plagiarise via course hero. I don't particularly appreciate how tutors and experts who are not experts in the field give random answers to your inquiries and questions. I don't like how pricey the premium membership is.

Anonymous

5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Short view of Course Hero

PROS

I like the interface which is provided by Course Hero as it is easy to find the courses by filtering the required course from available courses. And the content in the courses are very easy to understand.

CONS

I loved to use the course hero but some times we are unable to find some courses by filtering using instructor.

Yashovardhan

Education Management, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2022

Best Tutoring and Learning Platform

Course Hero is a popular online learning platform that offers a variety of resources to help students succeed in their courses. I have found the platform to be very user-friendly and the resources to be very helpful. The platform offers a variety of features, such as a course directory, a Q&A forum, and a library of study materials. I have used the platform to find resources for a variety of courses, and I have found the resources to be very helpful in boosting my grades. Overall, I have had a positive experience with Course Hero and would recommend it to other students.

PROS

I found CourseHero to be an invaluable resource during my time in college. I was able to find study guides and materials for almost all of my classes, which made studying a breeze. I also loved the fact that I could upload my own study materials and help other students who were struggling in my classes. Overall, I found CourseHer to be an incredibly helpful and user-friendly website. The flexibility to choose my own study schedule.

CONS

There is no clear way to contact CourseHero customer service. I had to search online to find a customer service phone number, and even then, the wait time was very long. Additionally, the site is difficult to navigate and doesn't have a lot of features that would make it easier to use.

Reason for choosing Course Hero

I had wasted my money on studypool.

sanu

Education Management, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Course Hero is an online tutoring and study platform.

 I had a very positive experience with Course Hero. They offer so much helpful study tools and resources. It is interactive platform extremely useful, as I could collaborate with my peers and receive answers from experts.

PROS

 I liked the convenience and access to reliable study materials that Course Hero provided. It was a great way to quickly find and access resources to help expand my learning and boost my progress in my studies.

CONS

Course Hero required a subscription to access the full range of study materials. Additionally, the cost of a monthly subscription was expensive, making it difficult for students on a budget to access the resources they need.

Madu

Information Technology and Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed May 2023

Absolutely dissapointing experience with course-hero. They will made you a non-hero.

They took my money and left me with no service

PROS

They have a good marketing promise, to let you of the course material and help you around it. However they don't live up to the promise which is not that much of a good thing. So no pros.

CONS

Horrendous support experience. Absolutely loss of time and valuable effort from bad online service and support.

Neeraja

Higher Education, 5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed July 2021

Amazing tool for reviewing homework

Overall, I think CourseHero is a good study tool. It is easy to navigate around and get assistance with material on different topics.

PROS

There are a lot of different study features which makes it great for doing homework and revision. You can get help with homework on topics that have little material from tutors. You can get multiple answers which adds perspective to your problem.

CONS

I often have to wait a lot before getting a tutor which can be annoying especially when there is a deadline.

User Profile

razakou

Verified reviewer

Arts and Crafts, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2023

Online course software.

PROS

As a student course hero helps me to take some courses online without difficulties. I appreciate their content library

CONS

Course Hero can be more performant but innovating again.

Shava

Accounting, 5,001-10,000 employees

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Course Hero is a good platform

My overall experience was good; I appreciate their customer service efforts in resolving an issue I had with the application

PROS

I love how they provide prompt responses to questions; no doubt I can rely on the team

CONS

I find that there are limitation to their pool of information and responses

Dania

Music, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

1

Reviewed July 2021

My experience with Course Hero

I would not use it again because when I would pay to view a document it was blank. I felt like it was a scam.

PROS

That there are plenty of search options.

CONS

That the information is not updated or verified as correct or incorrect. I did not fins it beneficial for my studying instead it made me double guess my knowledge.

Reasons for switching to Course Hero

Because it is more accurate.

Aryak

Information Technology and Services, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed August 2023

Find and share study materials with ease

PROS

It helps in collaborating by finding notes, getting expert answers on the topic of choice and even a lot of practice exams to prepare.

CONS

There is outdated content on the website which can be looked upon. Most of the useful features come with a premium plan which is a hurdle. Also, it consumes a lot of data of users which might act as a privacy concern for many.

Danielle

Education Management, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2021

CourseHero

CourseHero was useful finding solutions to exam prep questions,

PROS

It was very helpful with course and exam notes. There was a variety of content that was useful. Notes and index were in order. Science and social studies subjects available. Proficient answers and educated people to help solve issues and problems with a variety of subjects and courses.

CONS

Sometimes information was repetitive or missing. Some items were unavailable and you could only get a few answers at a time

Showing 1 - 13 of 13 Reviews