eCoach Software


 

eCoach is a cloud based learning management solution (LMS) that allows training administrators to create, manage and deliver online education. The solution is compatible with Android and iOS devices and enables users to access and authorize content. Key features include user management, course management, performance tracking and assessments.

eCoach allows trainers to upload text, images, presentations, SCORM content and other related media to create online training courses. It also allows users to design lessons and quizzes using built-in templates to create assessment tests for learners.

eCoach enables users to analyze content performance through live analytics as well as receive real-time feedback on training delivery through content uptake statistics. It also provides a visual display of key metrics that helps training managers to analyze learner’s performance.

eCoach services are offered on a monthly subscription basis. The solution provides integration with Salesforce, Intercom, Google suite and MailChimp. Support is available via live chat, a knowledge base, email and over the phone.

 

eCoach - Dashboard
 
  • eCoach - Dashboard
    Dashboard
  • eCoach - Creation
    Creation
  • eCoach - Enrollments
    Enrollments
  • eCoach - Finished product
    Finished product
  • eCoach - Reporting
    Reporting
  • eCoach - Mobile
    Mobile
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

18 Reviews of eCoach

Showing 1-18 of 18

 

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August 2018

August 2018

Many features and supportive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

This amazing and simply software has many beneficial features such as setting up one time or ongoing activities, a great analytic report and amazing support. The support guidance made my job way easier and everything was done quickly. Enrollment setting had little hassle but I required some assistance other than that it is amazing.

Cons

Software is still kinda buggy and laggy. I can see there will be issues when more students begin to enroll more of the courses

Review Source: Capterra
 

Tanya from Fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Awesome ecoach

Ease-of-use

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Great tool for students to use easily

Pros

Ease of use; great layout; great help desk

Cons

Nothing. I’ve not found anything about the program that I didn’t like

Review Source: Capterra
 

Cheryl from ELES
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

I love eCoach

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
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Pros

I love the templates for creating resource information. There is enough variety to suit all subject matter so far. I also love the tutorial and help screen.

Cons

I find the mapping a bit tedious, and would like a grandchild option in Compliance mapping.

Review Source: Capterra
 

Anita from Australian Medical Acupuncture College
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

User review

Ease-of-use

Functionality

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Very good.

Pros

It has all the features required to run an online course. Easy to use and teach others to use.

Cons

As an enrolled student- may need to click a few times to return to home page in one of the module.

Review Source: Capterra
 

Matthew from FIAA
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

eCoach user friendly

Ease-of-use

Functionality

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Value for Money

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The customer service has also been outstanding from all levels of eCoach.

Pros

eCoach was easy to navigation and learn. Their extensive list is short videos on how certain things work was really helpful considering my level of IT.

Cons

I haven't had any issues with eCoach. Nil

Review Source: Capterra
 


June 2018

June 2018

Interesting concept but a bit clunky

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Pros

My employer just started using this. It is pretty easy to use thus far and will reduce the amount of paper used dramatically.

Cons

I do not know or have not been shown how to quickly copy information between files. I am not sure if it is an option but we have not found it yet.

Review Source: Capterra
 


May 2018

May 2018

Great resource for our department

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Pros

eCoach is an excellent software for our department to be able to create online learning courses. The software was very easy to learn and the features are great.

Cons

If there were more reporting options I think the department could really benefit tremendously from that feature.

Review Source: Capterra
 

Ilze from Pflug Packaging

March 2018

March 2018

Excellent support! Very responsive, system works great.

Ease-of-use

Functionality

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Value for Money

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Pros

Great way to track employees trainings & results. Support has found great ways to help our organization

Cons

With the volume we have in our company moving higher than the starter plan is not worth it but the lack of brand customization is definitely a down side.

Review Source: Capterra
 

Chris from Galpin Motors, Inc.

February 2018

February 2018

Extremely user friendly and easy to use. Amazing customer service. Sleek and modern design.

Ease-of-use

Functionality

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Pros

It is easy to quickly create custom content in an aesthetically pleasing manner. The design is intuitive and facilitates learning any subject.

Cons

Poor handling of image uploading. Quality, cropping, and sizing is a problem and unpredictable. Each module should give recommended pixels/dimensions.

Review Source: Capterra
 


February 2018

February 2018

eCoach

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Pros

What we like the most about eCoach is the ease of use. Creating our own courses has never felt so easy. Their customer support is also top notch. We really appreciate the speed at which eCoach gets updated as well.

The value for money and competitive price point is what pulled us over the line. We required a great solution that fit with our business and when we realised that eCoach was available it has helped us a lot.

When we started looking into eCoach and noticed how great their analytics are we were completely sold. Being able to have accurate analytics about usage and being able to see how far people are into the course has helped us a lot.

Cons

I really don't feel that there are any cons with eCoach, at least when comparing it to our previous training systems. There was a learning curve as we had not used Learning Management Systems before, but the support team was there the whole time to help us get up to speed'

Review Source: Capterra
 

Siobhan from Link Health and Community

February 2018

February 2018

Everyone has always been very helpful when answering questions related to e-Coach.

Ease-of-use

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Pros

The ease of use - everyone can figure out e-Coach quickly. The accessibility of help is always a plus as well.

Cons

There are some limitations to what you can do in e-Coach still. Example: not being able to put documents in just a lesson, only in a course.

Review Source: Capterra
 

Akhilesh from Notes for IAS

February 2018

February 2018

I have used ecoach for about a year now and its multi functionality and ease of use has been awesome

Ease-of-use

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Pros

The best part is a myriad of content type to choose from and then the ease of use of the overall platform just stands out.

Cons

Two of your updates made changes to interface and it really upset my presentation. In the first case, the issue was resolved but in the latter ( the hotspot etc type of images used to be 'drag to the right' when viewed in mobile and in the update, the whole image was scaled down to fit the screen when in mobile view. I had made my images with the former scheme of things. It totally spoiled my content and I had to resort to another authoring tool to remake the same content. ) , the issue was not resolved. My suggestion is when updating , try to retain or give option to users to retain the older version.

Review Source: Capterra
 

Matthew from William Angliss Institute

February 2018

February 2018

effective, sustainable and engaging

Ease-of-use

Functionality

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Pros

I appreciate that the resources are interactive and they are consistent in look and feel across a large range of units and course areas. I also appreciate the ability to author and edit these existing resources for customization.

Cons

the content is a little text heavy at times. there are some existing links in the slides that are either not current or unable to be opened.

Review Source: Capterra
 

Gillian from Department of Education

February 2018

February 2018

Easy to use.

Ease-of-use

Functionality

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Pros

Excellent customer support service - very prompt responses with useful information, training and solutions. Reports also good for checking and tracking participant progress and completion.

Cons

Some of the graphics could be updated however we haven't explored this fully to know what else is available.

Review Source: Capterra
 

Natasha from University of NSW

February 2018

February 2018

Very easy to use and very easy to create good engagement for the user.

Ease-of-use

Functionality

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Pros

You can duplicate or mirror tiles, lessons, quizzes etc. A time saving feature that makes building new courses very easy. Great analytics features. Love the Paperform integration.

Cons

Loading times can be slow. More templates could be handy to increase types of engagements with the participants.

Review Source: Capterra
 

Ann from One Door Mental Health

February 2018

February 2018

eCoach are very responsive to any queries and the software is very easy to use

Ease-of-use

Functionality

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The ease of use of the software and responsiveness of the eCoach team have reinforced that it was the correct decision to implement eCoach

Pros

eCoach is very easy and fun to use with a number of existing templates which enable the development of interesting learning modules

Review Source: Capterra
 

Renee from NSW Department of Education

February 2018

February 2018

Simple, user friendly, compatible to needs, flexible

Ease-of-use

Functionality

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Value for Money

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Pros

It's an all in one, multipurpose platform for us. It allows the easy creation of interactive online learning but also the creation of one off activities/ lessons. The pricing is reasonable. It can be accessed by anyone.

Cons

The back end registration process which does not sync with Department of Education registration process.

Review Source: Capterra
 

Simon from Nortec Training Solutions
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Great and easy to use tool for developing and delivering training

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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Pros

eCoach is great for developing quick to launch courses. The tools and processes are very consistent and easy to pick up and you can get a good looking course up and running very quickly. I rally love the way interactions automatically adapt and change based on screen size.
The lms side is just as clean, consistent and easy to use. Enrolments and making are so much easier than basically any other lms I've used.
The mapping tools are in the early stages but work well too.

Cons

I love what's there, I just wish there was more of it. It's still got a lot of development to go. I'd love to see more features, such as the ability to record video as an assignment or branching scenarios.
THe reporting tools are good but could have more options. Submitting assignments can be a little confusing for some students. I've had some finish and think they've submitted but there's still and extra step to take.

Review Source: Capterra