It is extremely simple and easy to use. I only use the Students, Family and Calendar portions of it, and it serves well beyond what I need it for. So easy to view schedule and filter and organize it based on location, teacher, student, etc. i LOVE , as do the parents, the 24-hour in advance automatic reminders auto-texted or e-mailed (your choice).

Besides a couple of very minor workflow impedances, it would be nice to integrate the calendar with an existing website, rather than only having the option to do so with the current website.

Again, the website feature has helped me secure a lot of free trials after I created a book your free trial page. Seems small but families have responded really well to it and with a little playing around it was really easy to make and turn the ‘contact us’ page into a book a free trial!

It’s though to pin point, but I think my favourite is the website feature, I absolutely love I have this under one roof and how I get a notification new families have signed up and they’re already in the system. Once you get to learn the website feature you really can make it your own, im actually proud of the website I’ve been able to build through My Music Staff!

It would be great if when parents are signing up their child that they have the option to select what classes they’re enrolling in and the system automatically puts them into those correct classes on the calendar. - Another great featre is if there were more ways to pay online other than PayPal, if parents could click pay now and enter their card details and funds get deposited into the business account that would be a life changer- or if somehow my music staff was partnered with after pay for families to pay their invoices in instalments… I know a few families would opt for that option!- ultimately helping small business get paid on time and not having to chase invoices! I’m in Sydney Australia and I know my families wouldn’t opt for PayPal unfortunately. Also an app would be perfect!

Overall it has been good. Customer Service is quite quick once you get matched with a member. The Support centre and Pinterest links and How-To's are done very well. Not the mention the lovely additional bits like Social Media Calendar and worksheets for the kids is so lovely! And helpful! I really like using it every day personally and so do my Staff. But my students, not so much. It's only easy to use when you are using it for a couple hours a day like me, otherwise its a total mind field

I like the amount of customisation. The calendar Sync. The website functionality and the Families & Invoicing section.

It is not user friendly for the public. It is far too complicated for my business. For example if someone wants to sign up for a course they have to go through Student Portals. Log In. Emails. Setting it up. Saving it to the Homepage. Then they cant pay immediately they have to wait for an invoice and then log in again and finally enter their bank details. I am im discussions of discontinuing with this software. While it has great benefits for Admin it really is too complicated for the public and inviting new customers in. Therefore it is not for us in the long term.

I used to have 2 software plus Excel spreadsheets. Once I started working with My Music Staff, I moved everything to one place. It is easy to use and intuitive from a computer usage.

The support is amazing, quick and precise.

There is no online booking at the moment. Sometimes, people just want to book 1 lesson online without emails or phone calls. They don't have an App. You have to open a window in your phone, which makes it harder to read.