As I wrote above, all the administration and accounting is taken care of, leaving me time to teach more students and more hours. I also appreciate the responsive staff, who have always taken care of any wrinkles in the system or any of the problems I might be having within a very short space of time.

It covers every single part of running a successful teaching practice. It takes care of my scheduling, it streamlines weekly practice assignments, it has a practice log for students, it lists repertoire completed and ongoing with performance dates, it keeps my accounting in order, it makes my income tax return easy, it gives out student tax receipts, it lists student names and addresses so families can contact each other if they need to exchange lessons, it handles lesson cancellation and make-up lesson registration without my having to be involved, it makes emailing notices a piece of cake, and......... I could go on and on. It even has features that I hadn't thought of to make my life as a piano teacher easier and also better organized. Unlike any other online service I've ever used, whenever there's a question or problem, the support staff answer and solve it within 2 or 3 days. They have even redesigned parts of the program when I've raised a problem. The staff at My Music Staff are dedicated to providing us with the best program possible, and review and update features on an ongoing basis. Without My Music Staff, I couldn't possible have taken on the high number of hours of teaching I now enjoy. Time spent on administration is now minimal, and I can spend my time doing what I really love - teaching!

Very small little things that I haven't even bothered to message in. One is that the assignment notes are linked to the name of the event, so when for example Lucy comes for an extra lesson, which is ID'd as an extra lesson, the practice notes will transfer from Lucy's last extra lesson, not from her last regular lesson. Similar thing happens when the student comes for a make up lesson - the notes that come up are from their last make up lesson, which might have been six months ago. I have to go in to the last regular lesson, copy, then back to the make up lesson and paste. Then do the same thing again to transfer the notes from the make up lesson to the NEXT regular lesson. The second thing that comes to mind is that students cannot enter their repertoire themselves, unless it's already on the studio list of repertoire. But I can see that it's probably been changed this way to rule out mistakes the student might make (spelling, opus number, length of piece etc.) I can't think of anything else. Oh yes - I don't really like having to go to Facebook if I have a question. I preferred getting an answer from the support staff, rather than multiple suggestions as to how I might.......... from other users.

For a relatively low cost, this software is helping me grow and define my business. The company was extremely responsive when the pandemic hit and new features were unveiled quickly. I am able to run my appointments just as easily from zoom as face to face using the software tools they provided. Overall, I would recommend this product as a great tool for a studio.

It makes scheduling and keeping track of payments a breeze. Everything is all in one place and generating reports is also simple. For the most part, it does more than I had expected/hoped.

For people who prefer having support via the phone, this is not a good option. There are many times that I wish I could just dial a number to get an answer. That being said, they respond quickly via email. There is also a learning curve with this software that might be a barrier to some.

Overall it has been good. Customer Service is quite quick once you get matched with a member. The Support centre and Pinterest links and How-To's are done very well. Not the mention the lovely additional bits like Social Media Calendar and worksheets for the kids is so lovely! And helpful! I really like using it every day personally and so do my Staff. But my students, not so much. It's only easy to use when you are using it for a couple hours a day like me, otherwise its a total mind field

I like the amount of customisation. The calendar Sync. The website functionality and the Families & Invoicing section.

It is not user friendly for the public. It is far too complicated for my business. For example if someone wants to sign up for a course they have to go through Student Portals. Log In. Emails. Setting it up. Saving it to the Homepage. Then they cant pay immediately they have to wait for an invoice and then log in again and finally enter their bank details. I am im discussions of discontinuing with this software. While it has great benefits for Admin it really is too complicated for the public and inviting new customers in. Therefore it is not for us in the long term.

Overall I am super happy with MyMusicStaff. It is not an expensive tool to use and does everything I wanted it to do and a lot more.

There are a lot of things I love about MyMusicStaff but the one thing that is the best is the ability to automatically bill families in the beginning of the month. It is the greatest thing. I used to do it by remembering myself or the families and I would always feel like I am undercharging or overcharging. But this way I know that it is exactly right. It is so easy to set it and forget it and see that money coming in every month.

Sometimes it seems like the software is a little glitchy. Sometimes it charges twice and you have to do some tricks to get the amount that the family owes you to be correct. When the software works, it really works well but then when it does not it is kind of a pain to get it to be correct.

I've found that the software fits my needs. I have looked around extensively to see if there is anything out there better and currently there isn't. There are similar platforms but they are more expensive. I also like how it specifically caters to music teachers rather than a generic software for all industries.

It does everything I need it to do in terms of scheduling, billing and expenses and has other features that I use sometimes such as lesson notes, file sharing, newsletters and lending library. It also has a website included, blog and online signup.

It would be good if students were able to edit/comment on their lesson notes. Also if there could be a blog or newsletter that is not public but only accessible by your clients with the ability for them to comment.

Excellent. I recommend them to all my friends who are also music teachers.

Honestly, there are too many to list. Here are a few: the automation features in invoicing and scheduling save me hours of work, I love that I can have multiple teachers on a single account, I love the student portal and practice log feature.

Any time I’ve felt that something could be improved upon I’ve written to the company and they’ve been very helpful every time.

It helps me organize and keep track of all our data, works in real time, I'm often updating schedules and payments, and the program responds well.

This software predicts what I might need and I'm able to utilize more functions compared to previous programs our company has subscribed to.

I don't have any problems.. maybe not charging to add more teachers.. I am constantly trying to find staff and people come and go

The problems solved by using My Music Staff include: 1. Streamlining the administrative processes of teaching music. 2. Automating lesson scheduling, billing, and invoicing. 3. Keeping track of student progress and attendance. 4. Reducing the time spent on administrative tasks. The benefits of using My Music Staff include: 1. Increased efficiency and productivity for music teachers. 2. Improved communication between teachers and their students. 3. Easier access to resources, such as music theory and practice materials. 4. Increased visibility into student progress and performance. 5. The ability to customize the system to meet individual teaching needs.

- My Music Staff allows users to manage their music teaching business from one convenient location. - It is easy to use and navigate, with an intuitive interface.- My Music Staff provides great customer support and they have a wide variety of features such as scheduling, invoicing, and communication tools.- It offers a comprehensive range of features and is constantly being updated with new features.

Some users have reported that the customer service can be slow to respond.- Reports can be difficult to generate.- There are some limitations when it comes to customizing the look and feel of the website.

Overall, I am very satisfied with My Music Staff. Anytime I have had a question I have been very satisfied with their self help articles (which is VERY unlike me, I hate self help articles!) I also get help on zoom or telephone when needed and the staff is excellent at meeting me and explaining my options clearly.

My Music Staff is extremely easy to use and is flexible for the multiple income streams I have in my music business. I can keep track of student payments, gigs and expenses.

There is very little I don't love about this software. I guess the fact that it doesn't self-save and that I have often exited a lesson and lost the notes because I didn't save first can be frustrating. I have gotten used to it though.

The customer service is exceptional. It's really like having a 'staff.' Responses are prompt and answer the question asked, usually along with additional suggestions. The staff checks in about once a month to see if you need help with anything. They are great at anticipating what you might need. For example, during the Corona shutdown they were quick to get online teaching platforms integrated with their scheduling program. They went above and beyond by offering tutorials about getting started teaching online for those of us who had never done it before.

I have been using My Music Staff for a couple of months now. My favorite feature is the auto billing from the calendar. Students can change times or cancel lessons themselves which eliminates a lot of the administrative work. I love that I can email students or parents or both seamlessly. I use the online resources feature to upload audio or video customized for each student. It's easy to email notes to parents or students and also maintain private notes for myself. I also like that there is an easy check box for when students pay at the lesson. Just check the box, no need to enter a payment. I like the setting that a cancelled lesson automatically creates an open 'makeup' spot in my schedule that ask students can see and claim.

I offer tiered pricing for families. So the first student in a family is full priced, the 2nd is discounted, and the 3rd is more discounted than the 2nd. There isn't a good way to do that on this site. I can assign different prices per student, but if the 'first' child in the family cancels, but child 2 and 3 still do lessons, I have to manually adjust the price. I also don't like that the invoicing shows a balance owed all month long, although it does adjust as needed. For example, my students pay at the end of the month. But on the first of the month, it shows that they owe for the full month. They won't get an invoice until the end of the month, But if they (or I) check their account before then, I would prefer to see a current balance for lessons taken, not lessons taken and scheduled.

I definitely have been having a great experience with My Music Staff. Especially their actual staff members. I spoke with [SENSITIVE CONTENT] recently and she did a phenomenal job at helping me fix my accounting issues and invoicing issues. She was very easy to talk to you she listened to my concerns and questions that I had and took time to teach me how to fix my accounting problems. I had several students accounts that had it inputs put in the wrong way for discounts etc. and she was able to quickly spot what the problems were as well as allow me the time to fix them and explain why not to do what I did before and how to properly and put the information I need to moving forward and why. I told her I think it would be nice if My Music Staff will give her a bonus to make videos on how to create invoices and teaching users how to utilize accounting and how all of the features work together to help balance out the accounting page and create invoices all of the ends and outs! She would be great at that as well!

It’s really kind of hard to pinpoint what specifically I like because there’s a lot of features that I do like such as being able to schedule, pull reports, upload videos for our students, upload link sent of the learning material for our students, payroll etc

I don’t like that I’m not able to use PayPal and stripe at the same time to except payments. I do have parents who like to pay through PayPal as well but I have to utilize a different source to receive those payments because only stripe or PayPal can be used one at a time. I wish that it was also a lot easier to understand how to utilize the invoice an account features. I have gotten pretty confused and had to call in and ask questions several times in order to really get the hang of it. It can be a bit confusing without that additional coaching to understand how to bill clients. I’ve had moments where my numbers were off because I gave an additional discount or I build them incorrectly and didn’t understand how I did it or why.

Huge time saver!

For me, the best feature is the ease of scheduling lessons and ensembles. Summer is more complicated for me because family schedules are less regular. This program allows parents to check my schedule, find an open time that works for them and register for it - all with no e-mails back and forth with me! They can do this each week if they want and if something comes up and they need to reschedule, they can just do it without multiple emails. This is a huge time saver! I also really like the ease of entering payments at the lesson. I can handle this before the student leaves and put the check/cash in my wallet. Done! My old paper system seemed to take longer for me. Oh, and for scheduling ensembles, I can create an ensemble time and notify students in like 30 seconds! Then I just wait for them to register, or not. If not enough students register, I just cancel the ensemble and everyone is notified. This used to require a boatload of emails and texts. And one more thing, my summer used to be full of students forgetting to come to lessons because they don't come every Tuesday at 2pm. I was just not going to spend the time to send reminder emails to each student manually. Now, My Music Staff automatically sends a reminder email (or text) to the the student and/or parent the day before. So far, I have only had one student no show because they forgot. I don't have to feel guilty about charging for it, they were reminded.

I am getting used to the attendance pop-up. Most of my students are with me for a number of years and we always work on scales, etudes and technique pieces, and repertoire pieces. I have the books that I commonly use for scales, etudes and technique set up as Repertoire and then use the Notes to assign pages or specific pieces as well as for comments. This automatically copies to each lesson so this shows what I assigned and I can adjust it for the current lesson. I am not sure if this is developing a history or not for the student. I guess the biggest hurdle for me has been getting used to the process of recording the lesson while the student is there. Mostly, it is just adjusting from my custom paper lesson book to keying things on a screen. It would be extremely helpful to be able to see the end time of the lesson on this pop-up (currently just the start time shows) and also when I will see this student for their next lesson.

It has saved hours of rescheduling students for make up lessons. Lesson and payroll are seamless. Attendance is easy to log. I can control what my families see on the student portal and what my teachers see in their login. It has saved me hours with invoicing, mass emailing, and has saved me a lot of stress and time with payment reminders. Overall I like all the multiple features that are offered with this program and how easy it is for me to use. The staff are fantastic to work with. If I have any questions they are very patient and will walk me through i overall. The staff are fantastic to work with. If I have any questions they are very patient and respond in a timely fashion. If I have problems with anything (which is very rare), they are always happy to help. I have highly recommended this program to other schools, and my teachers who have had experience with other systems really seem to like My Music Stuff as well.

I love how versatile this program is with policies.It has saved me a lot of time with emailing payment reminders, invoicing, and mass emailing. I love the student portal and calendar option. This summer we tried out a new policy that requires parents to use the calenda and it works great. My families love how easy it is to use and I love the hours it saves in rescheduling, emailing and phone calls.

When I am logging teachers availability into the calendar for the parents to see, it would be nice that lessons that are not scheduled would automatically show as “open”. This way parents can reschedule into those spots for make up lessons and it doesn’t take me so much time to manually put in open spots. With multiple teachers this can take a long time . I wish there was an option in the studio settings to allow to turn this feature on and off. So studios who do not want to use this calendar feature don’t have to use it.

MMS software is laid out in an organised manner, so it is very easy to use. But customer service are always at hand to answer your questions. They send very clear instructions and a lot of effort is put into making sure it is easy to understand. It is a very worth while investment.

MMS software is laid out in an organised manner, so it is very easy to use. I use it for invoicing families (using the automatic invoicing option) and scheduling lessons and find it very useful tool for both. I record lesson notes from each students lesson and upload resources to the online resources section. Which is a one stop shop for all your students to access sheet music, backing tracks and anything else you want them to have access to. You can input non teaching days and events like student gigs into the calendar section for you and your students to see (you can make events private too if you dont want students to see). The newest feature allows students to access online lessons from their home screen or calendar. This makes is more streamlined for studnets and means everything is in one place. Fantastic feature!

I would love if there was an option for families to choose email settings. Like whether or not they want receipts emailed, or if the want event reminders etc. It would also be great if you could have an option to attach receipt to the lesson notes when emailing, to reduce the amount of emails they are receiving.

Scheduling is so much smoother, and placed in the hands of the students. That is huge! It saves so much time, allowing me to focus more on non-administrative aspects of teaching. The option to invoice students provides a professional (and far less awkward than "asking") means of reminding students when fees are due, how much, and for what services. The system has also influenced how I handle logistics of planning for master classes, recitals, workshops, etc. I use the MMS calendar to require registration for such activities which streamlines the process, presents a firm deadline, facilitates pre-payment, etc. These aspects were cumbersome and less organized when I tried to balance them through trails of emails. Now, it's simplified, efficient, and effective. Although I do still sometimes use email and social media platforms, MMS also provides a central location for announcements and important documents that can always be accessed by studio members. Grateful for MMS and all it has to offer!

The scheduling platform is fantastic. I used to send countless, lengthy, endlessly-threaded emails to schedule lessons for my large private voice studio. The MMS scheduling system has saved me so much time, reduced clutter in my email box, and put the responsibility of cancelling/re-scheduling lessons into the hand of my students. Any schedule adjustment made by a student prompts an immediate, automated notification to me, which keeps me informed without having to initiate and handle the scheduling issue myself. As my studio has continued to grow, the billing / accounting aspect of the software has been very helpful as well. It helps me keep better records of payment, especially when methods of payment range from checks to cash to paypal and credit card.

There is a glitch in the system with website page editing that I hope MMS is able to fix. Although I love the ease with which I am able to build the website through MMS, I am frustrated by the ongoing issues with editing. I also would love to see the Repertoire section open up to allow students to submit and organize their own repertoire on the MMS platform, rather than requiring the teacher to do it all.

MMS has been a life saver. We had actually contracted with another provider about a year before MMS. They promised a lot and had a good looking product/site, but the business management piece just wasn't working. We were never able to roll that out to our students or teachers and wasted a lot of time. MMS worked from day one. The import of student files was easy. Accounts were set up without any problems. As a nonprofit music school, we do things a little differently from a for profit business. We have been able to adapt the functionality of MMS to work with our system. The connection with PayPal was a tremendous benefit. We are now able to offer auto payment to our students. Scheduling is handled easily. We do not use MMS for payment of teachers, but MMS generates all the reports that we need to easily track lessons and pay our teachers quickly. MMS saves us about 4-5 hours per week in handling attendance vs. our previous methods. I can't say enough good things about it. We have 15 teachers using the software and they love it. This has made all of it easier. Scheduling, cancelling lessons, rescheduling lessons, attendance, communication--all of it is so much easier. Remote access from everywhere is great too. It works well from home, pc, tablet and iphone. This has transformed our music school and we are so pleased and look forward to implementing even more features as they become available

Easy to use, works well with multiple users, gives the students and families online access to their account, provides an auto-pay option, manages billing easily, great customer service - so much more I could add.

Wish the online registration widget could be a bit more attractive for new student registrants.