Also the formatting is clunky and slightly dated. Our team has used different CRMs and this one is the most difficult to navigate through as there is so much going on.

It is a huge competitor with Salesforce. It is user friendly, and great for setting tasks and reminders.

As a result, the pipeline was fairly useless to us, because we couldn't display it in a way that made sense for our business.

I'm not so keen on the email system setup; it gets confusing, and emails are sent that should not have been.

It is a wonderful application for managing your clientele.

The automation is very helpful and intuitive once you have mastered implementing it.

This product is extremely easy to use and makes it simple to see where each loan is at in the process. I love having all of my contacts and documents at my fingertips.

I love texting and having my whole database at the top of my fingers.

Integrate all of our product solutions to a web-based platform. Our team is mobile and needs to be in contact with clients and partners daily.

No matter my questions (and I have a lot of them!) they always respond, our Rep is always very helpful and responds with visuals to explain his answers, and tech support is just a phone call away.

Great customer service and the personal portals are such a great feature that no one is offering.

I like that the marketing section has articles and meme's that you can post onto your social media very easily. The 'Support Team' is AMAZING.

We just lost a $7,800 commission today because we thought we were communicating with a client via text. Just to find out, they were not being sent out.

One of the only gripes I have with BNTouch is the lack of being able to customize the look and feel of the CRM itself.

This CRM comes ready to go. It has a whole sweet of pre-built campaigns that you can use but you can also make your own and it is very easy.

Sometimes the email features in the processing tab are hard to line up and use.

I really enjoy the simplicity of one place to keep all parties updated. It is also very convenient to have a secure place for documents to be uploaded/shared.

Bntouch is incredibly easy to use- and if anything seems too daunting, the support team is very prompt and explains the best way to problem solve.

Those are a nice touch and the formatting is nice.

The integration for mortgage CRM software is excellent. They are adding new features that make sense for the user and the company.

I really like how I can do everything I want as far as markleting on one plstform.

The customer service is top notch and the staff are quick and responsive when you have a question in regards to how a function works.

It is user friendly and works well will my other software.

Very easy to use and to customize for individual leads and partners.

So far OUTSTANDING - but we are brand new to the program - we shall see. I may update my review later but as it stands now we are truly very happy with it.

No real down sides to using this CRM. As long as they continue to re-invent and offer new features I will continue to use them.

Our hope for Turnkey was to provide a full flow from customer application to settlement with improvement on our efficiency.

The software is very easy to use and our processes are now much quicker thanks to the automation that the software allows.

Good product with solid features for straight out of the box implementation. It has a low entry price point.

The management completely ignores you when you complain, they point the fingers on you and they say it´s your fault, no matter how often you document that, it´s not our fault.

Software Capability wise is unquestionably great but for any new potential customer who are interested in this solution, these would be my advise to you.

Support team has been amazing and ease of system use.

Good solution for loan origination, underwriting and servicing.

They lure you in with a low price then charge for everything and failed to capture critical needs.

My experience with Turnkey has always been great.

They have cost us so much money and we have had problems from day one. Nothing has worked, we have found bugs every day for 1,5 years even if they tell us they have fixed it.

Very User Friendly Software to Grow Your Business.

All things have two sides, but in this matter, I will blame everything over on Turnkey.

Very helpful and good explanation of features, support teams work promptly and very thorough.

This site won 20 awards worldwide, this is A easy solution for borrowing a loan online...you should try it then thank me later.

Overally, l love using turnkey lender and it has really helped us to scale our operations. The role of our credit department now is very minimal as most of the work is automated by Turnkey.

How easy it is to automate processes and the consistently great support from Turnkey Lender when you have questions or issues.

I also like that it has a customer portal where customers can see their balance, update payment methods, and upload documents to us, like proof of insurance.

There are no physical offices near our headquarters.

Best is if you form a team dedicated in testing the software and all the nitty gritty details, documenting how the behaviors works.

Comes with a lot of useful integrations in place. Continous development and improvements.

Turnkey offers a full packaged lending platform solution that is rapid to deploy, affordable and customisable.

The reporting can get messy if you do any live testing and you can't remove the entries due to very strict audit controls.

The worst system/platform I have ever worked with.

There are a lot of automated emails that help customers stay on top of getting us the required documents, which saves time.

There are quite a few pre-built integrations for credit pull, bank analysis, payment processing and e-sign. Customizations require a thorough requirements analysis and gathering phase.

Credit products can easily customized with your own interest rate, min and max loan amount and etc. Fast customization and deployment.

Limitation to some of the investor module functionality.

Their Project Manager was amazing. And their key account manager worked with us when we needed some changes done on the system and they made a lot of sacrifices and compromises for us.

Cost effective software, good support and ease of transaction for users.

US Dollar

BNTouch Mortgage CRM is a fully integrated digital mortgage system, CRM, marketing, and POS tool offering a comprehensive mortgage business growth platform for loan officers and mortgage companies.


BNTouch Mortgage CRM includes an extensive suite of features such as email and SMS marketing automation, lead distribution and management, 35+ proprietary mortgage tools, digital 1003 application, pre-built marketing content, customized video marketing, curated social media content, plus more. This solution can integrate with LOS, Outlook, Zapier, and other existing systems.



LongDescription

Document Templates

Lead Capture

Digital Signature

Sales Pipeline Management

Task Scheduling

Client Database

Pipeline Management

Customer Database

Template Management

Contact Management

Loan Origination

Lead Management

Email Marketing

Compliance Management

Marketing Automation

Client Portal

Social Media Integration

Email Management

Alerts/Notifications

Refinance Management

Customizable Templates

Reporting/Analytics

Pre-Qualification

Client Management

Drag & Drop

Visual Presentation

Campaign Management

Document Management

Email Templates

Mobile Access

Reminders

BNTouch offers plans for mortgage companies of every size, starting from $165 for the Individual plan with an activation fee of $125. The plan contains a limit of 2,500 records and unlimited emails, campaigns, text, voice, and video marketing benefits. Pricing for the Team plan starts $95 per user per month with an activation fee of $95 per user. Contact BNTouch for pricing details for the Enterprise plan.

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

BNTouch Mortgage CRM

Live Online

Webinars

Documentation

TurnKey Lender provides an end-to-end system that automates every step of the lending process, from the loan application and borrower evaluation to origination, underwriting, servicing, collection, reporting, compliance, and more. The system is powered by proprietary deep neural networks and machine learning algorithms that allow for unmatched credit decisioning accuracy and overall security.


TurnKey Lender offers loan origination Software powered by proprietary AI-driven technology, machine learning algorithms, and deep neural networks. With this system, loan decisions can be made in under 30 seconds with superior decisioning quality. It is achieved with the help of the TurnKey Lender decisioning engine which allows for in-depth adjustment of the scorecard and decision rules. The system fully automates all steps of the lending process through the loan&iquest;s disbursal.






Real Time Analytics

Escrow Management

User Management

Electronic Payments

Status Tracking

Retail Banking

Operational Risk Management

Application Management

ATM Management

Core Banking

HUD Settlement Statements

Data Verification

Collateral Tracking

Credit Union

Automatic Funds Distribution

Customizable Reports

Document Storage

Activity Tracking

Automated Decisioning/Underwriting

Corporate Banking

Collection Agencies

Real Time Monitoring

Property Tax Management

Borrower Management

Financial Analysis

Legal Risk Management

Financial Management

Electronic Signature

Secure Login

Mortgages

Credit Card Processing

Investment Banking

Invoice Management

Transaction History

Portfolio Management

Risk Assessment

Third Party Loan Origination

Approval Process Control

Rules-Based Workflow

Auto-Dialer

Cash Flow Management

Loan Portfolio Management

Risk Analysis

Communication Management

Customer Accounts

Business Loans

Call Recording

Flyer Printing

Transaction Monitoring

Payment Options

Closing Documents

In-House Collections

Lender Search

Complex Debt Structures

Loan Processing

Scheduling

Data Import/Export

Risk Management

Accounting

Self Service Portal

Risk Reporting

Customer Experience Management

Audit Trail

Loan Servicing

Electronic Funds Transfer

Configurable Workflow

Multi-Currency

Transaction Management

Risk Scoring

Real Time Data

Electronic Applications

Lending Management

Historical Reporting

Online Banking

Amortization Schedule

Loan Management

Two-Factor Authentication

Multi-Channel Communication

Multi-Company

Credit Card Management

Role-Based Permissions

Pricing Management

Web browser (OS agnostic)

Contact Turnkey Lender for pricing details.

BNTouch Mortgage CRM vs Turnkey Lender

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