LendingPad
About LendingPad
LendingPad Pricing
Brokers: starting at $50/user/month Lenders/banks/credit unions: billed per closed loan Institutions: contact LendingPad for more information on custom pricing plans
Starting price:
$50.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for LendingPad
1 - 5 of 134 Reviews
Amir
Real Estate, 2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed March 2024
LendingPad Review: The Ultimate Cloud Solution for Mortgages
John
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
My experience with Lending Pad
I am very pleased I made the move a couple years ago!
PROSLending Pad is very easy to use and manage compared to my prior LOS by Ellie Mae used for too many years. Integration to Lending Pad was not a difficult process. I create custom forms to be efficient and was able to also do this when I transferred to Lending Pad. Also. being able for more than one person to work on a loan file in the office or remotely was a big plus for me!
CONSAn LOS is an evolving program. I do not have complaints and make suggestions as needed.
Reason for choosing LendingPad
I started with The Loan Handler in 1997 that became Elie Mae. After many years, I was more than ready to make a change to my LOS. I considered the Byte product introduced to me at NAMB Vegas, and by "chance" met Wes from Lending Pad at the NAMB booth. Wes gave me a brief demonstration on the spot and was impressed by the easy of use, simplicity, and lower cost. It's been two years and I never looked back!
Reasons for switching to LendingPad
I did not trust my prior LOS, especially in regards to determining cash needed to close. Ellie Mae was too big for a small company like mine. Customer service was difficult and the software was expensive for what I received.
Zachary
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Lendingpad is a great mortgage loan software
Excellent, its a 1000% improvement over our old system.
PROSIts consistent and is easy to use once it is setup. It has all the features you would need.
CONSNot a lot. There are a dozen little features i would like to see but its very good.
Reason for choosing LendingPad
It came highly recommended and has all the features we needed.
Reasons for switching to LendingPad
Caylx did a very poor job preparing for the 1003 switch to MISMO
Sarah
Financial Services, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed July 2023
They charge for setup but there is no setup or support and no refunds!
After paying $500 for setup I didn't receive any setup help, there was a terrible onboarding call from a very rude rep and when I tried setting up system by myself I realized so many option items were missing which were promised. I asked them to cancel my service and issue a refund and they closed my account and refused to issue any refund after charging less then a week ago for $592.00 now I have opened a credit card dispute to get my money back but I want anyone deciding not to go with them they are running a scam and you will end up paying for 2 systems!!!
PROSThere is nothing to like about them, their customer service is non-existing, they do not offer trial and once you sing-up you find out there are too many components you were promised and are not provided to you, you try setting up system even though they charge $500 for setup and none of their promise is fulfilled, and they close your account after a week and refuse to issue a refund back... SCAMMER!!!
CONSThey have terrible software and no support or setup which they charge you $500 for, liers!!
Bela
Financial Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2021
be ware
disappointed
PROSdidn't like the service - and now am forced to pay
CONSI asked for directs how to cancel service because my renewal was coming. And because I asked, they cancelled my service and took my data and refused to give it back without an extra fee of over $1,000 to get my own data back, even thought i did not give permission
Reason for choosing LendingPad
never again
Reasons for switching to LendingPad
switched back
Vendor Response
Dear Ms. Basile, We looked at our records and found that we did cancel your service and close the account at your request. Data and documents in the account will be deleted permanently in 7 days after closure. However, in a later message, you contacted us to log back into the account to move your data. At that time the account was already closed, and the contract has already expired (1/19/2021). As instructed by our support, the only option at that time, prior to complete data deletion was to purchase one seat so we can re-activate the account. However, you were unwilling to do that. We hope this clarifies your questions and will take this feedback to further improve our service in the future. LendingPad CSR
Replied April 2021