Logz.io vs OpsGenie

RATING:

4.6

(30)

Logz.io has 30 reviews and a rating of 4.6 / 5 stars vs OpsGenie which has 137 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (30)
4.7 (137)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 22, 2021
January 23, 2024
Pros/Cons
  • Pros

  • Several times we have used logz.io to track down issues in real time with ease. In addition, if you have a suggestion or question, the response time is outstanding.
  • Easy to use, intuitive tool helps us and is very useful in what we propose to do. We're reasonably satisfied.
  • Cons

  • Subscription plans should be more progressive, sometimes if the maximum event ingestion is met, the events are lost.
  • Logz.io SIEM offers a wide range of customization possibilities, however setting and fine-tuning some functions can be difficult and time-consuming.
Read all user reviews
  • Pros

  • While I've yet to fully integrate all core system alerts, it looks like it can integrate with pretty much everything. The free tier seems extremely generous considering everything it offers.
  • Very similar mobile interface. Good way to quickly see what team and who is on call during an outage or a incident.
  • Cons

  • But for 99% of the time its too, too much UI flexibility. When the house is on fire, I want to grab the fire estinguisher and go.
  • The app can be a bit hard to navigate through, but more so on previous versions.
Read all user reviews
Pricing Range
N/A
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos