All OnShift Reviews
1-13 of 13 Reviews
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David
Verified reviewer
Marketing and Advertising, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2021
It's A Good Human Resource Management Software
The interface is great, user friendly and easily integrated ted with other resources.
CONSI don't think there is any cons to the software while we were using it. We enjoyed it and will surely recommend it to clients
Mark
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Premier staff schedule manager
great and i am happy we have this as it makes a Our employee scheduling an easier task.
PROSOnshift is a plus in all categories from storage to scheduling messaging and managing employees attendance. Great report system also
CONSat time it can be hard to connect when attempting to use remotely
George
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2023
Could be better
Overall experience was okay it got the job done, and it had many good features.
PROSEasy to add employees on the schedule, and rotations, send messages, post open shifts
CONSThe mobile app was lacking, and not very useful to schedulers.
Jennifer
Health, Wellness and Fitness, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2021
Employee software of the future, more than just schedules.
We implemented this software slowly and it has become a great tool. I would like to see it connected to our time clocks so that we can better track our hours and punches without having to take extra steps. As with anything new, there is a learning curve and a slow integration to make it cohesive.
PROSThere is much more to this software than meets the eye. We use it for shifts, schedules, bonuses, accountability and earned rewards. It is also a great communication tool for staff.
CONSAs with any program, what it lacks or struggles with is do to user error or a missed step of an authorized user. Most issues will be generated by the users themselves and NOT the actual software or program.
Deanna
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Our transition to OnShift has been excellent, employees love it!
The implementation team was outstanding. They are knowledgeable, available, take on extra work to ensure a smooth transition. They were great to work with as we first implemented OnShift, then had a payroll vendor change. They went into the new payroll software for us and actually wrote the report we need to transmit data to and from payroll and Onshift vs. just telling us how to write the report and then test it. Going above and beyond like that makes them a valued partner.
David
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
A great scheduling tool
OnShift keeps everyone on the same page and cancels out many excuses that people use when absent or tardy. Get this tool so your staff show up on time and ready to work.
PROSOnshift is a great app to help my staff know when they are scheduled to show up to work. It is most valuable when some staff are full-time and some part-time. I used to just print out the schedule and leave it out side my office. Now, every staff member gets alerts and reminders to come in to work. There are no more I forgot or I thought I was scheduled for tomorrow. All staff know when they are scheduled and expected to come in.
CONSSome times the messages take some time to get delivered to the recipient.
Amanda
Non-Profit Organization Management, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
FUNCTIONALITY
1
Reviewed August 2021
OnShift Review
The best part of this software is the messaging part. It is easy to mass message and get info out quickly.
CONSThe scheduling part of it, the reason we got it, just didnt work for us. We had a lot of issues and we use real time and the system doesnt work that way and it was just really hard to use and keep up with.
Riley
Restaurants, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2018
Easy to Use, Very Convenient!
It's very user-friendly, and simplifies shift scheduling and picking up extra shifts or requesting to have a shift off. As an employee, it's a very convenient application for creating, viewing, and editing my work schedule.
CONSWhile it does give you the option to see who you're working with and how many others in general are already scheduled on a particular shift, it does not seem to have this option when viewing potential shifts to pick up. It would be more helpful to know how many people are already scheduled, to see if it's even worth requesting to schedule yourself for.
Anonymous
501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2020
Great for complicated scheduling issues
We have been able to remove overtime from schedules and make it easy to send out notices for open shifts.
PROSThis is a great product for the complicated shifts that the healthcare industry generally have. Easy for the employees to access their schedule, as well as pickup shifts when they become available. Although there are a few quirks, overall it is a great tool.
CONSAdministrator functions are limited. We cannot add an employee without reaching out to Customer Support, which slows down the process when there is a glitch with the integration to our HRIS system.
penelope
Food Production, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
First time user
My overall experience has been good. The more i use the system the better it gets.
PROSThat onshift uses a templet that helps filling out your schedule for you. I cut the time in half.
CONSThere is alot going on and sometimes its not easy to navigate.
Reasons for switching to OnShift
Corporates office.
Janet
Real Estate, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2022
Seemed like a great product
I liked the presentation of when services were first set up. Seemed like a great product
CONSWish it would actually do what it's supposed to do.
Angela
Health, Wellness and Fitness, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed January 2020
Inexperienced
My company bought this for several nursing homes. All administrators are disappointed and frustrated.
PROSThere is a phone app for the employees to use.
CONSVery difficult to learn. No face to face training available. Staff lack knowledge of long term care norms which make it difficult to understand the needs of potential customers. "Trainers" are demanding and inconsiderate of the time of their customers, often rude. Initial presentation is off-putting making it difficult to proceed. Not a good company to work with.
Daniella
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed July 2020
Quick And easy communication with every employee
How at a click of a button I can see my schedule any messages from my company I get rewards for my performance as well as I can request days or time off with a click of a button.
CONSWish it would show more details on certain tabs.