All Aptean Process Manufacturing ERP Reviews
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Melissa
Food Production, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2020
Still getting the kinks worked out, but enjoying the information at our fingertips
We will be able to visibility and transparency across all plants for corporate, reducing the time for close, as well as sharing materials and ingredients that are shared. Trace is a huge win for our Quality group for audits and any product tracing that is required, which a very nice time saver.
PROSFor me in materials, production planning and distribution, the ERP functions in Inventory, job creation and the soon to be implemented Planet Together have the most impact and are the most fruitful for my daily work. The customized reports/inquiries allow me to better manage inventories and as well as customer orders.
CONSThe system itself doesn't seem to be very intuitive, and it could have more features that allow for defaults (auto population). There should be more opportunity to "drill down" from within vs. having to go from one tab to another to get the information you are looking for. Footprint should be something that is automatically populated as well. When one creates or changes or moves something in the system, it should be standard to see the users id stamped in the transaction itself, rather than having to use a QBF table to look this information up.
Reasons for switching to Aptean Process Manufacturing ERP
Cimpro is outdated, and really is a system that doesn't offer the benefits or a true ERP.
Troy
Food & Beverages, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2017
Ross ERP is a user friendly suite designed for specific industry verticals.
It is the heart of our system of record and has performed extremely well for us over the last 18 years of food and beverage process manufacturing. We have most recently taken on massive core and new product growth during our expedited capital investment plan and Ross ERP has sustained the growth and speed of our implementation plan.
PROSIt is a great fit for the Food & Beverage Process industry. It is the heart and soul of our business and Aptean leadership is definitely customer focused and listens to the user community. I like the feature and functionality improvement process that the supplier uses and believe this ERP suite is affordable and sufficient for the million and billion dollar companies.
CONSIt is coming and currently in development, I want the modules to be UI browser based (Chrome, IE, etc.) so there is no need to load a software client and I can use any type of mobile device. I have seen some preliminary development on this and it is exciting which will make the ease of use and screen flow outstanding.
Bree
Information Technology and Services
Used free trial
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2014
Decent program. User Friendly
The functionality, it's very user friendly. Customer service is helpful.
CONSIt seems a little out-of-date. The product could use some upgrades.
Eddie
Medical Devices, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2017
Ross is a world class ERP system, robust and flexible enough to perfectly fit our company's needs
Ross' rich feature set, functionality, ease of integration and customization provides the perfect infrastructure to operate and grow our company.
PROSVery reliable and stable system that allows us to run almost every one of our business processes on it. The product has matured over the past 20 years to encompass our company's entire landscape, including financials, inventory control, manufacturing and scheduling, bi-directional traceability, warehouse management, etc. My favorite Ross feature is its active user community and Aptean's commitment to listening and engaging with them. Aptean is by far the most customer focused software company I have ever worked with.
CONSUses a development language that is not well known. That being said, it is a very easy language to learn and begin developing in.
Rob
Plastics, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Ross is a very flexible and powerful manufacturing ERP system.
Very solid and reliable base platform that has provided stability for our 24/7 manufacturing environment. Very capable of adapting to user-specific needs. Most beneficial is that Ross has a very active involvement with their user base and listens to their input. Many of their new features are customer-driven. Annual user conferences provide excellent source of collaboration, networking and learning from other users.
CONSSome reports were a bit dated but they are rapidly being revamped. Their addition of other reporting options provides a means for any important custom reports.
Tiffany
Food & Beverages, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
A+ for a growing Food & Beverage Company
Company listens to the user community and integrates meaningful requests into future product updates. Awesome user community! This alone is a great value to have a company that listens to its customers!
PROSEasy to use, customizable, great for a growing company. Very stable, strong ERP!
CONSDevelopment language is not main stream but they do offer classes frequently. EDI functionality could use some work as well as making the "Extended EDI" part of the Standard package that's included with the software instead of an "extra".
Ryan
Food & Beverages, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
Ross is an excellent process manufacturing ERP system. Flexible and powerful, Great user base.
Single system of record for Finacial, Sales, Manufacturing and food quality data. Quick deployment of solutions to new business challenges.
PROSIt's process manufacturing focused, very flexible, powerful, fantastic user base for sharing solutuions and processes. tight integration with additional software packages from Aptean.
CONSSome area's are a bit dated in regards to user experience. They are catching up a rapid pace basedon the current product road map.
Craig
201-500 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2017
Good overall package for small/midsized companies that is affordable. Continuous improvements made.
Very easy to use for many different types of functions - AP, AR, SO, Inventory, Purchasing, planning, etc. Full suite of functionality. Very solid platorm.
PROSVery easy to use for many different types of industries. The company listens to it's user base and incorporates changes that come from the field. Very strong for manufacturers. The company is constantly integrating new features and products thru acquisitions and internal development. Easy to administer and to customize. Tools for downloading data are there. Very strong user base and has yearly user's conference which is great for networking and connecting with Ross/Aptean employees.
CONSNot on HTML5 yet, but that is in progress. Mobility with any handheld device is not fully developed, but again in progress.
Vendor Response
We are planning to launch HTML5 in Q3 of this year.
Replied July 2017
Earl
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed September 2023
Reg Rev
Accounting and production scheduling is easy to use. Reports can be created.
CONSNot enough flexibility for RM management.
Anonymous
51-200 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2019
Ross ERP - Not great, but good.
The ability to manage reports.
CONSDifficult interface, frequent crashes.
Taylor
Food & Beverages, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2020
Great ERP Solution for a Food and Beverage Company!
The Ross community is one of the best and the SIG conference they host each year can teach users, admin, and other personnel anything they need to know! It is a very stable and reliable solution for a growing Food and Beverage company and the users feel like they have a voice in the product!
CONSI cannot think of any specific cons at this point in time!
David
Food & Beverages, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2017
Excellent software that fits our business needs
Flexability and comprehensive functionality
PROSFlexible and customizable to fit unique needs of our business. There is functionality that just works better than most ERP systems specifically dealing with process manufacturing
CONSThe only con that i can think of is actually not a con to others. It is the development language used. It is not a mainstream language
Carrie
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2017
Our implementation was great and we've also performed an upgrade that went even better.
The realtime reporting and analytics due to data collection allows us to develop financial reports that refresh automatically and the tools needed for forecasting.
CONSOf course we sometimes need to customize it but the good news is we can and we continually improve it.
Nick
Food & Beverages, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2019
Best ERP I have used
I have used other ERP systems at other jobs and seen others, and this has been the best I have used.
PROSUser Friendly, reliable, you can adapt to user-specific needs
CONSNot very good at handling EDI without a lot of customization