All AssetPool Reviews
1-24 of 24 Reviews
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Lu-Ashlin
Verified reviewer
Logistics and Supply Chain, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Assetpool review
Assetpool is a very easy tool to use. The support is always a finger tip away and they are always available so you never struggle with queries, however the only query you will ever have is when you forgot your password and want to reset it because the app is so easy to use there is never really major queries
CONSAssetpool as an upgrade from the previous app we used so I don't really have anything I like least, but we did struggle with the scanning of the QR codes or barcodes at some stage, eventually of was fixed
Reason for choosing AssetPool
Assetpool was more suitable for what we do in our business
Reasons for switching to AssetPool
Assetpool just offered better and more professionalism. Their reporting was much better and they take their business serious as they travel to you personally for meetings and not just schedule them online
Ross
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2021
Good
Good
PROSYes simple to use and set up quick and effective
CONSInitial set up understanding asset types groups etc
Reason for choosing AssetPool
Liked it
Reasons for switching to AssetPool
Better
Vendor Response
Hi Ross Thank for your positive review! Thank you for you switching to AssetPool and we are happy that our app covers your needs. https://www.assetpool.com/
Replied January 2021
Clive
Construction, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2020
AssetPool Review
My experience with the product is positive, when issues are highlighted, the technical team react promptly. Easy to use. Easy to manage
PROSEase of use. Technicians can use it easily Easy to track the projects
CONSThe reports do not read easy, the font colour needs to be adjusted
Vendor Response
Hi Clive Thank you for a positive review. We are happy to hear that you find the software easy to use and manage. We appreciate your feedback about the font on the reports which need to be adjusted, that is something that we will look into for future versions.
Replied December 2020
Kewal
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great addition to our kitbag to provide actionable insught
Great solution, and easy to not only implement but also easy to engage with the knowledgable team they have /
PROSKeeping it simple - AssetPool does that . We found it easy to use and easy to implement. Bottom line is that you can align your workflow to the system . Also the implementation period was not long at all. Everything is about preparation and by knowing what we wanted we achieved the goals and outcomes we were looking for . Key for us has also been integration with IOT and IIOT and that has not proved to be a problem
CONSNot really found anything wrong with the software . As the product develops we would want to see the solution developing out templates that could be available by all users
Reason for choosing AssetPool
Key driver for us was integration into IOT and IIOT
Vendor Response
Hi Kewal, That's just awesome! We are happy to hear that you like the IOT solution and found the setting up easy. Just to let you know we have the templates suggestion on our roadmap already. https://www.assetpool.com
Replied November 2021
Eve
Consumer Electronics, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
GREAT PRODUCT AND GREAT SUPPORT
From day one they have gone out of their way to help us and assist with the setting up of the website. They have always been at the end of the phone if we have had any issues and most are dealt with quickly and efficiently. i cannot fault the support that they offer
PROSThis software is very easy to use and fast set up of new clients. The dashboard is very informative and you are able to see everything you need at a glance. The inspections and pictures now coming through live is a great addition as we are able to help our installers quickly. The support is amazing and any issues have been resolved.
CONSI cannot think of anything about this software that i dislike
Vendor Response
Hi Eve Your positive review is really appreciated, thank you for taking the time to share with us!
Replied December 2020
Jethson
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Assetpool is THE tool of Choice
Assetpool has been fantastic and allows me to make informed decisions on the go. They have a great team and always will to go the extra mile.
PROSThe fact that it gives you a very high-level overview of the current status quo and then from there you are able to drill down into the detail. The fact that you are able to load assets while out in the field
CONSIt does require some hand-holding initially and the implementation requires some planning before going live.
Reason for choosing AssetPool
Just from the customer feedback from their current clients.
Vendor Response
Hi Jethson Thank you for a fantastic review! We appreciate the positive comments and are happy to be working with you. Thank you for choosing us! https://www.assetpool.com/
Replied February 2021
Karrah
Public Safety, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Review
We love that we are able to upload documents under assets with an expiry date and then be notified via email when they are about to expire. So far our experience has been great. Any time we open a support ticket we always get a quick response weather it be a support question or a feature request.
PROSThe ability to complete all inspections digitally instead of using paper copies. Having all assets/inspections in one place. So far the app has been very user friendly and easy to use. We love being able to use AssetPool as a one stop shop for all of our inspections/ Asset Management.
CONSThere are certain features we were like added such as the tech being able to edit custom fields from the mobile app, overall job notes, the job report giving a pass percentage instead of just saying "pass" or "fail", etc.
Reasons for switching to AssetPool
Old system was not what we were looking for, was missing features.
Charmain
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Overall Impressed
Printing reports on the clients visits is a bonus, I can also track how many people have attended our sessions and how often one specific individual attended. Really great information.
PROSThe product is user friendly and based on the current requirements with Covid this suits our needs perfectly.
CONSIt would be great if the software could accommodate our very specific needs for our industry, however we understand that its not written for our industry exactly , but it works
Vendor Response
Hi Charmain Thank you for taking the time to review our app. We are delighted to hear that our app is working perfectly for you. If you have specific needs for your own business, you may send us an email at features@assetpool.com and we can evaluate how we can fit you in.
Replied January 2021
Wally
Mining & Metals, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Easy to access and navigate
It is a good tool and would say a must to have in my workplace.
PROSThe fact that I can work remotely and create jobs for my technicians Get information after jobs with photo graphical evidence.
CONSThere were an issue with syncing a job and not pulling thru
Vendor Response
Hi Wally Thank you for a fantastic positive review! We are glad that you are happy with the software and how it is contributing positively to your work. We apologize for the issue you had with a job not syncing, our support team is always here to help.
Replied December 2020
Derek
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
It Works
It works. And i don't have to make a new report for the client
CONSHave got no problems as yet. Will see as we go ahead
Vendor Response
Hi Derek We love to hear such positive feedback here at AssetPool! Thank you for working with us! https://www.assetpool.com/
Replied December 2020
Mark
Electrical/Electronic Manufacturing, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2020
Revolutionary
Great
PROSGreat layout and looks professional, saves times on site from filling in information.
CONSCannot edit job inspections as an admin after the inspection is complete (to fix mistakes) humans are using the software......there will be mistakes
Vendor Response
Hi Mark Thank you for the wonderful review and for sharing it with us. Yes! Humans make mistakes and we will take your comments into account, the technical team will look into incorporating this feature in future versions.
Replied December 2020
Paul
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Assetpool software
Enjoy using the application and how quickly you can setup and train the users on the product.
PROSAll information and tasks are related to information stored on the QR/Bar code and able to edit the information on the backend if required;
CONSIt is not a total Management system, it is to digitize workflows.
Vendor Response
Hi Paul Thank you for taking the time to give us this wonderful review! We love that you enjoy using our app. https://www.assetpool.com/
Replied January 2021
Jonas
Industrial Automation, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2021
Bosch Africa Review
Very good experience
PROSUser friendly and flexible for different use cases application Additionally, people from Assetpool is very professional and fair in the business relationship.
CONSI think Integration request will increase in the next months. I think one future can be very important: set-up a drop down list, in order to select pre-defined answers, avoiding typing. you can eliminate mistakes and increase productivity to the end user.
Reason for choosing AssetPool
Business and portfolio strategy
Reasons for switching to AssetPool
Business and portfolio strategy
Vendor Response
Hi Jonas Thank you for the 5 star rating review and kind comments about our staff, we do aim to please! Your suggestion is definitely going into our feature road map. If you have other suggestions, feel free to drop us a mail at features@assetpool.com.
Replied January 2021
Quinton
Computer Software, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Efficiency and transparency
Brilliant experience
PROSThe real time aspect on reports and inspections allows for immediate action on assets . Together with geographical transparency on all asset locations and management thereof.
CONSWould like it to integrate with SAP . Other than it’s fine
Vendor Response
Hi Quinton Thank you for a superb review! We like to hear such positive reviews. Thank you for working with us! https://www.assetpool.com/
Replied January 2021
Kelly
Management Consulting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Fantastic product!
Great team. Great support. Feature rich. Overall - exceptional.
PROSReal-time, ease of use - Asset Pool is intuitive and easy to rollout and manage. The reporting and real time dashboards are brilliant. We are on top of all our assets, maintenance and repairs. Our technicians required very little training and we could hit the ground running.
CONSHonestly, nothing. The product is great as is.
Reason for choosing AssetPool
The team at Asset Pool, and the integrity they stand for. They just happen to have a phenomenal product too.
Vendor Response
Hi Kelly, That's what we want to hear, thanks for a fantastic review! https://www.assetpool.com
Replied November 2021
Michael
Construction, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Great monitoring app
Great and is very easy to use on a daily basis
PROSInfo accessibility is great and easy to work with
CONSCorrection access process need a bit of work
Julian
Mining & Metals, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Process IQ/Molycop Review
Helped us review clients installation work before we schedule the site visit. Normally we have to beg the client for photos to review the installation. Using Assetpool makes the installation inspections are lot easier for the client to perform, and for us to review the work done.
CONSThe ability to link Assetpool with ERP systems. This is often seen as a negative. Linking with an ERP system might not necessarily make the clients' processes more efficient. However, having the ABILITY to do it will be a big step for Assetpool to break into certain markets/clients, and might get Assetpool over the line in certain cases.
Adi
Primary/Secondary Education, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Adi from Jungle Tots
I am happy with the product. It has allowed for less admin and paper usage and easier screening
PROSHow quick and easy it is to use. How it has streamlined our morning drop off.
CONSThat there isn't a name displayed once scanning the barcode
Vendor Response
Hi Adi Thank you for a superb review! We are happy when are you are happy. On our latest update for the app, the name of the asset is now displayed after scanning the code. We are sure you will be happy about that! Should you have any suggestions or feature request, let us know at features@assetpool.com. https://www.assetpool.com/
Replied February 2021
D
Oil & Energy, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2023
Don’t bother
Less paper work, other than that,Nothing, it’s a pain to attempt to operate and waste time by constantly having to get support on.
CONSDoes not work most of the time, camera is blurry Takes up space on my phone
Vendor Response
Dear Reviewer, Firstly we do not have a client in Oil & Gas in Canada. Secondly "takes up space on my phone" is not accurate as AssetPool only stores data/photos temporarily on your device so that would not be an issue. If your camera is blurry that is due to your device not the app.
Replied March 2024
Jenna
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Kids Town Review
Support is quick and always friendly
PROSUser friendly and quick. It is also easy to change things or delete if made a mistake.
CONSNothing actually. I'm very happy with the product
Reason for choosing AssetPool
Cheaper and user friendly
Vendor Response
Hi Jenna Thank you for the 5 star review, it is much appreciated! We are delighted that you are having a great experience with AssetPool. We will also be sharing this with the support team so that they can continue providing great support! https://www.assetpool.com/
Replied February 2021
bradley
Construction, 2-10 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
The use of assest pool relevant to Building code consultants needs
As fire consulting engineers we needed to find a way to stream line our reports and found that asset pool made this process easier. The use of the software made this process less time consuming whilst providing an easy to interpret print out that assisted the end user in determining and understanding our reports. All around an effective product that I will recommend and be using from now on.
CONSi was unable to pull a report and pull only fails. i had to do this manually. would be beneficent if this function was available.
Vendor Response
Hi Bradley Thank you for taking the time to give us this wonderful review. We appreciate your comments and thanks to your input, the function to pull jobs plus inspections report is now available. We are looking at adding filtering options to future versions.
Replied December 2020
Minal
Education Management, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Amazing App
Asset pool has been a dream for me to use. It is easy to understand, make changes and the whole app is simple to use. Best decision ever to sign up with them!
PROSUser friendly, simple and fast app to work with
CONSAll features are up to date and practical
Vendor Response
Hi Minal Thank you for a superb review! We work hard at keeping the AssetPool app user friendly and up to date, so we really appreciate your comments. https://www.assetpool.com/
Replied February 2021
Lauren
Marketing and Advertising, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Simple, user friendly smart inspection platform
Allowed our team to continue to keep accurate asset register remotely. Full history of asset condition logged on the asset record so can't lose paperwork / excel sheets. Rev Ops team is able to do monthly reporting on all the company's assets.
CONSHaven't had any major issues as a user on the mobile app.
Vendor Response
Hi Lauren, Thanks for the great review! If you have any features suggestion let us know at features@assetpool.com. https://www.assetpool.com
Replied November 2021
Elias
Building Materials, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Feedback
I think that it will be a star product whithin our organization whithin 6 months
PROSUserfriendly platform, continuous development, focused on assets
CONSI need more practice and more case studies to answer this question
Vendor Response
Hi Elias! Thank you for the positive feedback! We appreciate the time taken to let us know what you think about AssetPool. Be sure to let us know if you need any assistance. https://www.assetpool.com/
Replied April 2021