Benchmark Gensuite EHS vs SYSPRO

RATING:

4.4

(81)

Benchmark Gensuite EHS has 81 reviews and a rating of 4.36 / 5 stars vs SYSPRO which has 101 reviews and a rating of 4.21 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (81)
4.2 (101)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
May 1, 2024
February 27, 2024
Pros/Cons
  • Pros

  • Gensuite is a excellent asset to my quality organization. The support/customer service team is very responsive.
  • Lastly, we really like how most of the applications are integrated with others, for example; when you conduct an audit, you simply export those items to the action tracking app for tracking purposes.
  • Cons

  • Training Tracker, difficult to set up. Difficult to start using and manage.
  • For large data sets, the report pulls are very limited in some cases. For example: pulling all observations globally for a monthly period can be time consuming.
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  • Pros

  • Very comprehensive ERP software with a lot of capabilities and customization opportunities.
  • I enjoy the overall ease of use that Syspro provides for importing customer's orders in to our system. We are able to quickly take a customer's purchase order and convert it to a streamlined format.
  • Cons

  • A bad implementation can lead to a bad experience with this product.
  • There is nothing that I am aware of that I would consider as a negative to the service that they provided.
Read all user reviews
Pricing Range
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2017

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos