All InkSoft Reviews

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User Profile

Ozan Emrah

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2022

Amazing Order Management Software

It is a life-saving utility for order management.

PROS

It is very user friendly, easy-to-use order management software.

CONS

It could be better with integrations to other softwares.

Kitty

Printing, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Complicated and Expensive

The customer service is excellent, the product over priced and complicated.

PROS

I liked the ability to load the catalogs from other suppliers and customize products and add them into the website

CONS

Website builder limited, it's a lot of work to get this off the ground, it was really expensive. They told me I could run 30k through it easy and I never even made my money back.

Reasons for switching to InkSoft

I wanted to tie my store and ordering together

Matt

Apparel & Fashion, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Good Product

PROS

Product is very easy to use and setup. It takes very little time to setup a brand new basic store for a customer.

CONS

Customization options are somewhat limited. Would like to be able to have 1 product listed and the customer chose the logo they want instead of having to make each product individually. Also, cannot bulk add products to stores which makes store making a little time consuming if you have more advanced or larger stores.

Yolanda

Apparel & Fashion, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Industry Specific Software

With Inksoft, we are now able to cater to a wider market of people's needs. They can use their own artwork, manage their own approvals and when the customer approves their art, it takes the liability off the company for mistakes in grammar or spelling.

PROS

We have the deluxe version with the Design Studio and the Point-Of-Sale system. The training takes a bit, but they go at your pace. Our customers love the ease of use from the design and purchasing standpoint and we like the capabilities from the back end. The best part is the unlimited support. Their support (and even sales) team are ready to ask any question, no matter how stupid or how many times you have asked it.

CONS

Hard to catch on at first, and some of the features are glitchy. Overall, I do think this product is great.

Reason for choosing InkSoft

Ease of Use, Price, Dependability, Capability, Features

Rod

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

Powerful software with

Increased sales, better organization, and efficiency.

PROS

The online stores features and online desiger are the best available. New features are released every month with new extra cost. Excellent customer service and support.

CONS

I wish there was an easier way to use the API without being a developer. Hoping to see more integrations in the future.

User Profile

Brandon

Verified reviewer

Apparel & Fashion, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed September 2022

Used for years, Glad to be Gone

PROS

Front end features were great but an "upgrade" removed the most important features and made it best only for non-changing products.

CONS

Cannot access your own data in a way that allows you to market to your customers. Huge price increases without clear notification. Features added and deleted even if it made user sites unusable by their customers. Lack of communication is a constant issue.

Anonymous

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed April 2018

Inksoft didn't work for me...

PROS

We really liked the idea and the concept of Inksoft, but it never worked for us the same way it was sold to us. If the system is revamped and made more end-user friendly than I think this could be a wildly successful software.

CONS

We were not able to add a widget from Inksoft to our existing websites for customers to be able to customize their shirts. We were left to upload thousands of design elements that customers could use to make their designs, but it wasn't very time-efficient.

Adam

Wholesale, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2022

Not Suitable for Canadian Businesses

Extremely frustrated with Inksoft as the software does not support Canadian taxation rules. They had the functionality when we purchased it years ago and it was removed recently without notifying customers. This has created a lot of re-work and unnecessary headaches for our customer service team, managing incorrect orders.

PROS

The software is user-friendly, easy to manage stores without a lot of training.

CONS

There seems to be no clear development path with a patchwork of legacy features.

User Profile

Kevin

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2018

Very good

Very good for online stores and a fantastic customer service, support team.

PROS

Great software for online stores. Functionality is good in most cases, and their customer service and technical support teams are fantastic

CONS

Some features are out dated. Limited customization is available. Pricing is not based on use, but rather a time period.

Anonymous

501-1,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2018

It is a good tool which is helpful to run a printing business. User friendly and easily accessible..

PROS

It is a good tool which is helpful to run a printing business. User friend ly interface. Helps in business expansion. Can print you own designs . Easy access. Customization can be do ne from customer end directly on the aite.

CONS

Cost can be trimmed more. Interface can be improved by adding new features and icons. A demo is required in general to the requirement.

Eugene

Apparel & Fashion, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Overall, InkSoft is great software.

More productive, increased sales, more organized, and more professional.

PROS

InkSoft's online stores and rapid product creator are insanely cool and powerful. Makes it incredibly fast and easy to make online stores for my customers. I even use this to present to new customers.

CONS

Could be easier to set up. Took longer than expected to get set up and learn the software...but I'm glad I did.

Showing 1 - 11 of 11 Reviews