Incredibly powerful with minimal impact on cost

The flexiblity and usablity within hours of deployment.

Understanding the levels of Process, Stations, Products - confuses users who dont follow MES systems

I am more than pleased with PICO MES. The team has impressed me with their responsiveness/support and commitment to tailoring the product to better meet customer needs. They few problems we've had with PICO have all been either addressed or fixed.

I love the user interface. I also love how easy it is to connect 3rd party smart tools. The change control feature makes it easy for me to oversee and track changes across the team.

The rollout time for some of the customizations/new features they committed to were much longer than expected. While they still followed through (and the features are great:), the lead time could have been more accurate. The traceability feature could be cleaned up -- you have to dig to find the information you need in lower-level processes that are consumed. The lagging on the operator build screen is also annoying.

My overall experience has been good with PICO MES. It has helped our assembly department by providing visual instruction & details for builders while also tracking lots of data on builds for our engineers.

PICO MES allows our assembly operators to have the needed pictures & details to consistently build good product. Each detailed "work instruction" allows our builders to assemble product that they might have never built before with no additional help. We also use PICO MES to make quality/revision alerts, give instructions for sophisticated tooling, add shipping instructions, and provide any other details they might need to build the assembly. PICO has saved our assembly department lots of money in remakes and reworks. The PICO Techs are very helpful when trying to solve issues or do trial runs on new updates.

PICO MES is used by multiple customers, so it is customizable but to a certain point. The entire system can't be set up to fit a customer's unique needs if it won't help other customers.

I can not imagine another MES that is as flexible to meet our needs. I have enjoyed working with Pico MES and the Pico team.

We use Pico MES in an R&D setting, which is the opposite of manufacturing and standardized process. The flexibility of Pico MES is probably unmatched to make quick, real-time changes and structure products/processes in a way that allows for changing variables. With our use case being non-typical, I have been incredibly pleased with the support. The Pico team has been happy to try to understand our needs and work on solutions with us.

Without an ERP, production scheduling and correct work order routing is a manual process. Pico is constantly bringing new features online which is great, however we are not immediately able to take advantage of them without some backend work from our IT/Systems team to maintain correct routing.

Very versatile tool that has many applications that our company is still learning all the ways we can use it. Can't say enough good things about Pico as a company and the great crew they have put together around this software. They are a pleasure to work with.

Tech support and the development team are great to work with. We very much appreciate the simplicity of the integration and look forward to added value as the team further develops the software. It has been a game changer on our production floor. It is our go-to whenever we have an involved application that needs error proofing and a high level of quality assurance.

There is a learning curve to the "software" that takes some time to overcome, but there is really no way to get around that with any product.

Pico has been a wonderful addition to our manufacturing processes and has helped to elevate our production. There were some initial struggle points in the beginning but the Pico team has been very responsive and helpful in showing us how to best make use of the system or working toward developing new aspects of the software to meet our needs. We are quite happy choosing Pico and look forward to continuing to working with them.

Quick and easy to setup and expand Ability to integrate with multiple systems and equipment Fantastic customer service - always get a response within 24 hrs, usually within a few minutes Can utilize low-cost equipment at stations instead of needing a full PC

Server can become slow if multiple changes are waiting for approval Not easy to extract all data for analysis outside of Pico

Once set up, it is very helpful in use of construction of parts and keeping track of quality, especially after allowing the taking of pictures. The steps and tools are also very helpful.

Its sometimes a little difficult to set up the instructions, and control over who can edit the instructions vs who can commit the changes is not easily available. It basically has to the same person. Its also sometimes a little difficult to get data from the datacenter into a readable format if many of the parts are similar. Additionally, if we want something to count as "failed" if it fails to reach certain quality standards, it only tells you at the time, and I dont know of a way to set it up where it will tell you only at the end, or alert a manager of the failing without alerting the builder.

Our experience with Pico has been great. Communication with the staff is exceptional.

The ease of setup and installation. Customer support is phenomenal. You get to pick the hardware that you want to use.

There is a bit of learning curve when setting up and deploying your first build. Once you get the hang of it it becomes second nature.

Loved it. Definitely would recommend to any manufacturing company that wants to go digital.

How easy it was to setup and get going. Very intuitive.

All the issues I had were resolved with continuous updates.

Personally I like the simple UI interface that is easy to read and understand for new users.

Currently I would say the outages it can experience which could also be brought on from the facility it those moments can slow production.

Overall, my experience with Pico MES has been outstanding. The team is very knowledgeable and responsive. We have asked Pico to expand their product offering to accommodate our needs and, so far, we have not had a request that Pico MES could not find a solution for.

Pico MES was very simple and fast to implement in the factory. The edge devices that are offered are a very cost-effective solution to providing our own and make expansion as simple as installing a network port and power outlet.

The least attractive aspect of Pico MES is the annual subscription cost. When trying to sell Pico MES to the company leadership team, that was the biggest sticking point. A one-time cost at install is a more attractive purchasing agreement.

Utilizing Pico MES to capture production processes and organizational knowledge to implement faster more efficient onboarding. customer support has been exceptional.

indexing of images since our products (6k) are specific to each part number even though process variants exist. the picture log is in the 6.5k range now with 700 processes complete.

There was a very fast deployment and the support group is quick to respond to customization concerns.

It is easy to create new work instructions and formatting is far superior to anything else we have used.

Default user types and filters don't cover all of our uses and require customization.

Overall, I am very happy with PICO. I am not an everyday user, but it has accomplished what we wanted it to do at our plant and we are planning further implementation in the future.

Pico's main strength was the implementation with our manufacturing software. Work orders for quality critical operations cannot be barcoded by shop employees unless criteria through PICO is met. This effectively solved one of the costliest quality errors at my facility.

The setup of process in PICO is not overly difficult once you know what each button does. However, it could be improved to make it easier for a new user.