It was a nice experience while using the Prospect CRM and we recommend to our friends as well.

Also very helpful and responsive team who are always willing to help out with any issues you may have, all sorted very quickly.

Very easy to use and navigates through the system. My favorite tool of the system is RFM Analysis, I find the customers by segment, which helps to identify the ones I need to prioritize my attention.

The ability to look at stock, previous price paid etc for our Sales guys on the road is invaluable.

Prospect365 is a cost effective way to manage your e-commerce site when you use Opera II.

Prospect 365 is great for managing opportunities, creating and sharing quotations and associated documents. Seamlessly works with Unleashed and Xero.

We have had issues with all of these and as a small business, the amount of customisation that is possible is a bit overwhelming without support.

The ease of use is a massive plus, it just fits into the business and team effortlessly.

Much better intel on customer and ordering trends. Much greater ease of tracking leads and lead management.

Prospect proved to be a great addition and easily integrated with our existing Xero & Unleashed systems.

A very helpful business that set up us quiclly and efficiently and a very easy to use software.

Easy, great support and onboarding from team when bringing it on. Very quick and adaptive with stock and very very reliable.

Fantastic software with a friendly, helpful and capable support team.

The key problem we were trying to solve by using Unleashed was to have a way to record our interactions with customers.

There is nothing that I can say is missing. We do not use the software's full features yet.

I haven't used the system long enough yet to be able to comment on any features that are missing.

Really good programme, it is really self-intuitive. I have used several CRM systems over the years but this is my favourite.

It is early days but very little to fault it with at the moment.

Prospect 365 is great for managing opportunities, creating and sharing quotations.

No major sales push or pitch, rather an emphasis on understanding requirements and suitability to our day to day operations & goals.

The support team are brilliant, deployment was a cinch and it's intuitive to use.

Overall it has been great so far, very helpful and saved so much time with the invoices.

Quick and straight forward to use. Really helps manage our business work flow.

Quick order entry functions, clear visibility of inventory data and integration to our back office.

The user interface and customer search system can seem a little counter intuitive to new users. But basic training and they are up and running in no time.

If anything I keep closing it down in error by clicking the cross by mistake.

As a company we have had a positive experience using prospect, that integrates with other software we use, and assists us in tracking our sales and customer journey.

It is nice and easy to use software, full functional and has many nice features. Prospect CRM is the awesome sales CRM tool for our brand.

Easy to use and understand. Easy to navigate around.

Fantastic Software and easy to Navigate. Staff very helpful and rectify issues promptly.

Each adviser I have spoken with have been brilliant, providing quick responses to any queries I've had.

Customer service has been great from start to finish and even the tutorials have been a great success with our team.

I have had an awful experience with this company and I would strongly advise any other business owners to stay away from this company.

An excellent package that integrates well with our other business systems.

Very comprehensive ERP software with a lot of capabilities and customization opportunities.

It is an excellent product for its price point.

Syspro was implemented to give us a solid, robust and scalable ERP solution that met the majority of our needs.

Enterprise Resource Planning with low cost and lite features that is not too cumbersome.

I enjoy the overall ease of use that Syspro provides for importing customer's orders in to our system. We are able to quickly take a customer's purchase order and convert it to a streamlined format.

I have found Syspro to be an excellent middle level enterprise resource planning solution for our company.

There are lots of companies that offer Syspro integration out of the box, and the user base is a great community.

There support is great and the staff is very helpful. They always seem to go out of their way to be sure I am taken care of.

Overall it is a very good software for the money and easy to use with plenty of customization options available.

You can easily create customized features and external applications using your own programming tools like Visual Studio but that integrate seamlessly with Syspro.

Almost everything can be exported to excel for easy reporting functions. Integrates well with sharepoint, which is a big plus to our company.

Business objects allow you to enforce strict data schemas so you can be confident that inbound data meets the Syspro standards - you only want good data going in.

A  bad implementation can lead to a bad experience with this product.

We have been able to develop numerous add ons and custom applications that add real value to our Syspro implementation. Like any major ERP software, Syspro cannot be everything to everyone.

There is nothing that I am aware of that I would consider as a negative to the service that they provided.

Fortunately, Syspro gives you a very robust business object framework to deal with these situations.

The features are limited so I look forward for more upgrade.

The online help is robust, and the online forums are available for technical help.

The vendor is very responsive to the needs of the user and quick to resolve issues that are presented.

Try to avoid custom modifications if you can, it's difficult to upgrade and expensive with having to have the custom mods re-compiled every time.

International development across countries ends up producing a varied interaction with the product. Lack of consistency in the interface that is sometimes bothersome.

It is very user friendly and easy to learn. And it allows me to view the up to date inventory at any time.

Syspro integrated all the necessary information as you need it. I like how I handle its customization feature to be more understandable.

Upon doing so, many users lost permissions. We have a service contract with Syspro (directly, not through a VAR), and they told us it should not have done that.

Per above, user friendly and easy to navigate. Service has been timely and effective.

We are the rare company that is in the middle - we don't hate Syspro, but we don't like it either.

Powerful software that is not reliant on online servers.

The software is extremely powerful for the price and the software and customer support are top notch.

While the core functionality is extensive and varied the ability to quickly build new features that tie directly into Syspro is a sure way to improve your ROI.

In situations where more complex or different functionality is needed, Syspro makes it very easy to integrate with third-party softwares.

I found it at first a little hard to know how to use it, I found I would accidentally delete fields in my search area screen and not know how I did it and how to get it back.

US Dollar

Prospect CRM is a cloud-based solution that helps businesses in the manufacturing, wholesale and distribution industries manage leads and streamline quoting processes. Professionals can store customers’ contacts in a centralized database and maintain a record of sales interactions for future reference.

Prospect CRM allows organizations to record customers’ queries as tickets and automatically route them to customer service, warehousing and accounting teams. Managers can create tasks and track their status as ‘upcoming’ or ‘overdue’ on a centralized platform. Additionally, it lets users record and access interaction notes according to requirements.

Prospect CRM enables businesses to integrate the platform with various third-party applications, such as Xero, Unleashed Software, Pegasus, Sage 50cloud and more. Pricing is available on monthly subscriptions and support is extended via live chat, phone and other online measures.


LongDescription

Commenting/Notes

Forecasting

Purchase Order Management

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Leaderboards

Activity/News Feed

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Order Management

Calendar/Reminder System

Pipeline Management

Sales Orders

Customer Database

Call Logging

Customizable Fields

Shipping Management

Data Import/Export

Accounting

Customer Support

Process/Workflow Automation

Lead Generation

Email Templates

Self Service Portal

Contact Management

Opportunity Management

Lead Management

Email Marketing

Mobile Access

Sales Reports

Real-Time Data

Performance Metrics

Routing

Territory Management

Marketing Automation

Social Media Integration

Workflow Management

Email Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Segmentation

Reminders

Returns Management

Customizable Templates

Accounting Integration

Interaction Tracking

Real-Time Reporting

Reporting/Analytics

Contact Database

Lead Qualification

Quotes/Estimates

Drag & Drop

Third-Party Integrations

Task Management

Live Chat

Campaign Management

Sales Forecasting

Document Management

Inventory Management

Search/Filter

For Small Businesses

- Start-Up CRM: £90/month (includes 4 users)

- *Most Popular* Professional CRM: £45/user/month (4+ users)

- Advanced CRM: £90/user/month (15+ users)

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Prospect CRM

In Person

Live Online

Webinars

Documentation

Videos

About SYSPRO
SYSPRO is an enterprise resource planning (ERP) solution that is industry-built and provides last-mile capabilities for manufacturing and distribution businesses. SYSPRO provides the solutions, processes, and tools to assist in managing data for faster business insights and informed decision-making. The solution is scalable and can be deployed in the cloud, on-premise, or hybrid, and accessed via the web or windows applications to provide customers with choice and flexibility.

Key features of SYSPRO include centralized business intelligence solutions with ERP embedded analytics for faster decsion making, depth of functionality in Manufacturing Operations Management (MOM), inventory, distribution, and procurement due to market specialization, self-service, supply chain extensibility and customization, and tailoring. SYSPRO also supports out-of-the-box integrations and connectors, where customers have the ability to integrate technologies such as AI, ML, and IoT into their ERP system and extend the solution to connect to other systems.

SYSPRO services over 15,000 licensed companies in over 60 countries across six continents across three key regions, including the Americas, EMEA, and APAC.

Barcode/Ticket Scanning

General Ledger

Bank Reconciliation

Supply Chain Management

Financial Management

Enterprise Asset Management

Invoice Management

Warehouse Management

Distribution Management

Bills of Material

Multi-Currency

Inventory Tracking

Invoice Processing

Billing & Invoicing

Expense Tracking

Payroll Management

Supplier Management

Order Processing

Quality Management

Safety Management

Production Management

Material Requirements Planning

Traceability

Production Scheduling

Work Order Management

Compliance Management

Quality Control

Barcoding/RFID

Change Management

Collaboration Tools

Bill of Material Analysis

Item Management

Audit Trail

Cost Tracking

Estimating

Inventory Control

BOM Creation

Serial Number Tracking

Chemical Management

Capacity Planning

Job Costing

Real-Time Monitoring

Resource Management

Scheduling

Predictive Analytics

For Aerospace Industry

Inventory Optimization

Budgeting/Forecasting

For Metal Fabrication

SYSPRO pricing is based on customer requirements, the number of users and software deployment.

Prospect CRM vs SYSPRO

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