All Qualio Reviews

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User Profile

Atul Pratap

Verified reviewer

Information Technology and Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Great eQMS software

This software is a quick and effective method of managing quality procedures. The system keeps track of everything. It is suitable for small businesses and is also scalable as they expand. 

PROS

This software has a relatively simple learning curve. The programme has a lot of flexibility and lets you format procedures and records anyway you choose. The software contains useful features, easy-to-use interface, and finding documents is not too difficult either. Tech support is also excellent.

CONS

It's challenging to create documents with Qualio. The formatting options could be improved. Some areas lack audit trails.

Karl

Pharmaceuticals, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

A Great Quality Management System to get you started.

I have been with Qualio for more than a year now and my company have bought into their first Quality Management System for the first time thanks to Qualios fantastic interface and ease of use. That is the priority for any QMS.

PROS

Qualio has a great user interface for anyone needing to create, edit, review, find and extract documents from a reliable document control system. This experience also spills over to their events module allowing me to personalise an audit and risk functionality that fit the mould of my companies quality journey. The Customer Service both supporting the induction of the platform and the every day query customer service is outstanding and could not compliment them more. The Help features of the platform make it easy for me to find quick assistance on what I need to do and the regular webinars are a blessing for me to understand what is in production to improve my experience with Qualio. Sandbox environment is great and much welcomes to play around before doing something you will regret in the live environment.

CONS

Qualio still have some sticking points with the document creation journey and while they are improving every day, they are still sorely lacking ease with the creation, reviewer and approval experience. Supplier event is also brand new and not quite the finished product yet. But its heading in the right direction.

Reason for choosing Qualio

Cost and the 'all in one' presentation was a huge reason.

Todd

Semiconductors, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Qualio Implementation, QMS Creation, and ISO Audit.

Great experience, allowed me implement a company wide QMS, passing ISO registration audits both times.

PROS

Simple but complex at the same time, great features.

CONS

Docuemnt formatting could be improve, but very good currently.

Claire

Medical Devices, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2024

Qualio has potential

Overall I think Qualio has a lot of potential. It has a lot of functions which just need slight improvements before they can be fully effective.

PROS

I like the version control of documents and that minor changes can be made without sending the document for re-training. Customer service is exceptional with issue and queries being addressed as soon as possible.

CONS

The 'compare against' function is not very useful as often it highlights entire sections of text instead of the specific changes. It also shows code when changes are made to tables or images. The inability to revision control templates directly. If templates update, changes within sections have to be applied manually to documents in draft.

Joe

Biotechnology, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Qualio for biotechnology

PROS

Ease of use. Compliance with FDA, CE, and TGA requirements for QMS.

CONS

Nothing. The team really listens and implements changes requested by the customer.

User Profile

John

Verified reviewer

Medical Devices, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Qualio helps lead the way through our MDSAP recertification audit.

Qualio serves as my document repository, my "source of truth" for all required records within our 13485/MDSAP compliant QMS. Recertification was completed in 2021 and the auditor noted the speed with which all document records were presented, without a backroom runner!

PROS

Software is easy to use and navigate, and to train others to use at different levels. Record and report output is quick and organized.

CONS

Software has presented with many fix opportunities. That said the Qualio team is quick to remediate bugs and provide module upgrades that address new user needs!

Reason for choosing Qualio

The selection of Qualio was made by my predecessor most likely based on value for the price.

Vendor Response

Hi John, congrats on your 13485/MDSAP recertification and we're ecstatic to hear positive feedback from your auditor as well!

Replied February 2022

Sonia

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2024

Qualio user review

My experinece with Qualio has been fine so far. I like that it send an out reminders every Monday and helps us keep tabs of days and deadlines.

PROS

I like that it is really easy to navigate and help centre works great, it really helps in every step of the way.

CONS

I don’t like the fact that it’s less flexible and with terms of document control and user permissions.

Adrianna

Non-Profit Organization Management, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Qualio is AMAZING!

PROS

The electric sign off to ensure staff are completing Qualio along with being able to add test.

CONS

I wish you could have document folders to separate materials

TAYDIS

Medical Devices, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

Easy to use

PROS

User friendly. Training, electronic signatures.

CONS

Good experience so far. I like everything about Qualio.

Salvador

Pharmaceuticals, 501-1,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed April 2024

Reviewing Qualio

PROS

I think Qualio is a good tool to improve the training of the company's staff.

CONS

I think Qualio could be more visually appealing.

jared

Medical Devices, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Excellent people supporting an excellent product

Our Design Control process is much tighter. Document Control requires less time and effort. We have elevated our Risk Management game. Our Quality people are happier using such a well integrated tool.

PROS

Qualio is very well and highly integrated. There is a relatively short learning curve, then quite intuitive. The materials available for on-boarding and learning are very well done and thorough. The built-in chat function for fast support is excellent - so easy to use. The people of Qualio are high caliber and there is clearly a culture of Customer Service. There is a very good balance between structure and customization - Qualio has found the sweet-spot. The SOPs and templates offered as a starting point are well written and concise.

CONS

I am hard-pressed to describe an aspect of the platform or the company that I would like to see changed. We do more than Medical Devices. We are in the process of considering how we might use Qualio outside of Medical and what would have to happen to accomplish such a goal - this is perhaps something Qualio might consider as an evolutionary initiative.

Reason for choosing Qualio

Their people. Their value.

Vendor Response

Hi Jared, thank you for your fantastic review and we're so happy to hear that Qualio has made life easier for your Quality team! We'd love to get more of your thoughts on scaling usage of Qualio outside of Medical Device and your CS contact can answer any questions you might have on this.

Replied February 2022

Drew

Biotechnology, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Qualio for Biotech

Qualio is an affordable option that includes all of the features you would want to see in an electronic quality management system.

PROS

Qualio provides a seamless transition from the first inquiry to the product handover. Qualio is easy to use and implement which was the most important thing when selecting a system to use at my company. I needed to ensure that employees are comfortable using a system and focusing on creating documentation and other items and not worrying about how to use the software.

CONS

As with any system there are always features that you wish existed. However, Qualio does a great job at accepting ideas and implementing them over time.

Reason for choosing Qualio

Ease of use, affordable, and the system includes all of the functions that I need. Qualio does not overcomplicate pricing and offer module add-ons which quickly add up.

Rob

Health, Wellness and Fitness, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2018

This is one of the most often used apps and was selected for its ease of use and compliance focus

PROS

- ease of use! It's all right there, easy to find and easy to teach! - compliance: we pull multiple reports from Qualio for our compliance audits and they are never questioned - reporting: very thorough, detailed reports for training completion and distribution - support listens to both feature requests and existing changes that are needed and addresses all promptly

CONS

- one feature that is missing is automatic reminders of incomplete assigned training (supposed to be on the roadmap, though!) - most software will encounter an error now and then. While it is infrequent with Qualio, the error messages can be vague, prompting support calls that could be avoided with better detail.

Vendor Response

Ease of use and compliance are key parts of Qualio's offering, so it's great to hear you're benefiting from these in particular. We're also pleased that you've found our support department so valuable. We will be continuing with this approach to customer service, and will take on board the improvements you have suggested. Thank you so much for your feedback Rob!

Replied June 2019

Cynthia

Medical Devices, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Qualio Review

I am very satisfied with Qualio.

PROS

Ease of use, search feature, and the dashboards for overdue training, deviations.

CONS

Quality events feature is a little confusing.

Reason for choosing Qualio

Cost and ease of use.

Vendor Response

Hi Cynthia, we're happy to hear that so many of Qualio's features are enabling your QMS processes. If you'd like to provide any additional details on improvements to our Events feature, please feel free to reach out to me directly.

Replied February 2022

Stephanie

Medical Devices, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Qualio review

Implementing Qualio was easy, especially with the prewritten SOP's that could be adapted to the client needs. Qualio has been great for maintaining the quality system from Complaints, NCR's, CAPA's etc.

PROS

Templates are helpful in guiding content creation across the organization. Events are great for managing approvals and maintaining evidence.

CONS

Training module doesn't provide a matrix type status, i.e. Documents versus all used and training requirements/status. Document identification did not allow for using predicate quality system document numbers.

Reason for choosing Qualio

Cost

Michael

Biotechnology, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

An excellent software for newer startups focused on Quality.

Overall, feel like value for dollars spent, an excellent system for first implementation. Qualio staff are reachable.

PROS

The e-QMS feature and pairing with Adobe makes this a eco-friendly and high quality QMS. Drafting, review, approval and change management are intuitive.

CONS

Inability to view what the exported PDF looks like. Makes it difficult when working with data table entries.

Reason for choosing Qualio

Document Tags and E-QMS features (Design control, DIOVV)

Mallory

Research, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

User friendly platform

Being able to easily access crucial training documents and processes is paramount. Qualio makes it easy to locate and review said documents.

PROS

Our company uses Qualio to house our Quality Management System. The homepage is simple with links that are appropriate for diving into the system. The documents are clean and easy to read. Overall, I enjoy logging into Qualio and navigating the system to quickly get what I need!

CONS

The login process is split into two pages, enter email first then the password page appears. If the email and password pages could be grouped and the extra page eliminated, that would be ideal! Along with the option to remember the login credentials.

Vendor Response

Thank you, Mallory! We're so glad you can get to what you need in Qualio. Excellent feedback too! We'll get that shared with the product team for review.

Replied April 2020

Daryl

Wholesale, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Qualio User Review

Has given our QMS a firm foundation

PROS

After the initial 'new interface' confusion which is normal for a new application, the product is actually very easy to use

CONS

Can't use existing documents as a template for new documents

Reason for choosing Qualio

Good reviews and initial contact with the sales / techical team

Vendor Response

Thank you for your input, Daryl! We've provided your feedback to our product team.

Replied February 2022

Judson

Chemicals, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Outstanding eQMS!

We control almost every aspect of our manufacturing business in Qualio along with our MES. We love the system.

PROS

We easily pass cGMP complaince audits utilizing all features of Qualio. The ease of use and being able to quickly pull up any documents requested has impressed many auditors.

CONS

Initially the search feature was a bit clunky, but there has been improvements. No issues now.

Reason for choosing Qualio

Ease of use and an all in one system to handle all of Quality.

Halyna

Medical Devices, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Qualio customer review.

Qualio is much better if compared to HQMS. Since we have Qualio we never had an issue finding the information in our Quality System.

PROS

Easy to follow the directions, and create new procedures, forms, and events. Easy to find any information, approve, and review the documents.

CONS

It is hard to create forms in Landscape format (especially if you want the form to be on one page), not possible to play with font.

Warrick

Medical Devices, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2023

simple and effective

Overall a huge improvement from the previous Sharepoint/paper based system.

PROS

Qualio was quick to get used to for most of the workflows.

CONS

Search functions are clunky. Document builder is ok but can be improved. Slow load time sometimes. Is there the ability to see other users draft docs? Need to be able to output the design controls into a doc and trace matrix.

Reason for choosing Qualio

$$$ and less phaff

Kristinn

Medical Devices, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2022

Focus on being a QMS

It’s been great, especially the team behind it. They have been super helpful.

PROS

That it’s focused on being a QMS and is not trying to solve all the world problems.

CONS

It’s a little difficult to navigate at first

Reason for choosing Qualio

More focused on the needs we had.

Vendor Response

Thank you Kristinn, we're happy to hear you've had a positive experience with the Qualio team.

Replied February 2022

Janelle

Biotechnology, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Easy to Use

PROS

I like that Qualio let you keep all your documentation and training in one place, organized and easy to change when its required.

CONS

Some of the permissions assignment are a bit cumbersome and the change control is a bit longer than it needs to be for our company at this stage.

Luke

Biotechnology, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed August 2023

A User-friendly and Efficient System

PROS

Qualio is extremely easy to use, with a streamlined interface that ancitipates the user's needs. In doing this, it streamlines the time required to create, edit, and access documentation in a secure way, and does not require a large amount of training or time to get used to.

CONS

Small cosmetic and quality of life improvements are needed in specific areas, yet they are the exception to the rule in most cases and do not seriously impact the system's value.

Sally

Veterinary, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Review

Very good information

PROS

It gives alot of good information, up to date information

CONS

That no cons i can think of. Information is good.

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