Dynamics 365 Marketing

RATING:

4.5

(2)
Overview

About Dynamics 365 Marketing

Microsoft Dynamics 365 Marketing is a multi-channel customer journey orchestration platform designed to automate marketing processes, engage customers and drive them through the sales funnel. With Dynamics 365 Marketing, users can create engaging and personalized experiences for every customer that connect with them at the right moment, on the right device and in the right location.

Dynamics 365 Marketing Pricing

As a first Dynamics 365 app, Dynamics 365 Marketing costs $1500/tenant/month. As a subsequent Dynamics 365 app, Dynamics 365 Marketing costs $750/tenant/month.

Starting price: 

$1,500.00 per month

Free trial: 

Available

Free version: 

Available

Dynamics 365 Marketing customer journey editor
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Dynamics 365 Marketing Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Dynamics 365 Marketing

2 Reviews

Thierno Ousmane

Banking, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Increase your marketing efficiency with Dynamics 365 Marketing.

Dynamics 365 Marketing is a powerful marketing automation tool that provides a variety of features and tools to help businesses manage and execute their marketing campaigns. However, the software can be complex and may require significant training; that won't be a problem for your staff. Go get this product :)

PROS

1. Comprehensive marketing automation: Dynamics 365 Marketing offers a range of marketing automation features that allow marketers to plan, execute, and analyze marketing campaigns across multiple channels. This helps businesses improve their marketing processes and increase their operational efficiency.2. Integration with Microsoft 365: Microsoft Dynamics 365 Marketing integrates seamlessly with other Microsoft applications, such as Power BI, PowerApps, and Dynamics 365 Sales, enabling marketers to access a unified suite of tools for their marketing needs.3. Personalization and customer segmentation: Dynamics 365 Marketing allows marketers to create targeted and personalized campaigns that are tailored to individual customer preferences. Personalization helps businesses build stronger relationships with their customers and boost customer engagement.

CONS

Complexity: Some users may find the software difficult to use, especially if they don't already know Microsoft's suite of products. Training and onboarding time for new users could be required.

Reasons for switching to Dynamics 365 Marketing

To have a Microsoft ecosystem.

Anonymous

51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2023

Effecient but not user friendly

PROS

- It is easy to integrate with other Microsoft products- It has good features

CONS

- Not user friendly, has a long learning curve

Reasons for switching to Dynamics 365 Marketing

Needed the large database capacity