It has greatly improved our team's ability to create, organize, and share information effectively. The platform's features such as real-time collaboration, version control, and content organization have enhanced our productivity and streamlined our workflows. While there may be some areas for improvement, such as more advanced formatting options and task management capabilities, the user-friendly interface and intuitive design have made it relatively easy to navigate and use. Additionally, the availability of integrations and Atlassian's support resources have helped us integrate Confluence with our existing business processes, further enhancing its value. Overall, Confluence has been an essential tool in facilitating knowledge sharing and enhancing collaboration within our organization.

Confluence is a powerful collaboration tool that offers several impactful features. Its most impactful features include the ability to create and organize content, collaborate in real-time, and have version control for easy tracking and reverting of changes. With a user-friendly interface and intuitive design, Confluence is generally considered easy to use, allowing users to navigate, create, and edit content seamlessly. As for integration with existing business processes, Confluence provides various integrations and APIs that make integration with other tools and systems relatively straightforward. It offers flexible options for customizations, allowing businesses to tailor the tool to their specific needs and workflows, thus facilitating a smooth integration process with existing business processes.

As an end user of Confluence, I find the tool to be quite robust for collaboration, but there are a few features that I feel could be improved or added. For instance, I would appreciate more advanced formatting options, better task management capabilities, and improved visualization options for data. Additionally, I must admit that certain aspects of the product, such as complex permissions settings and the learning curve associated with advanced features, can be difficult to use initially. When it comes to integrating Confluence with our existing business processes, the level of difficulty can vary based on the complexity of our processes and the specific integrations required. In some cases, it has been challenging and has required additional configuration or development efforts, but Atlassian does provide resources, documentation, and support to help facilitate the integration process.

The platform is accessible to anyone and has an open interface, letting our company set up collaborative spaces where staff can collaborate productively on a wide range of projects. It's reliable, and it made it easy to increase our property holdings. It may not be necessary to invest time and resources into teaching employees how to use Confluence because it may be extremely user-friendly.

Confluence's suite of team communication tools is crucial to any effort to increase output. It's a lot dependable and much cheaper than other options. It's essential equipment for anyone seeking total control over their team's overall performance.

It's a steep learning curve for our less tech-savvy customers to become proficient at working on our websites. The fact that the support staff is exclusively fluent in English may also be an inconvenience for some consumers. Integration with Azure DevOps is a little bit of a challenge.

I do not find myself going back to our knowledge base very often because I am typically part of the initial user training on new products and I take my own notes, But that is the beauty of the product. Even after long gaps in using the software I am able to go back into it and be productive and that is what I want in a knowledge base tool.

Its ease of use and low barriers of entry

Confluence is just a little different in how it accomplish a task, when compared to SharePoint, which means that a user well versed in SharePoint may struggle a little more than a newbie, just because they need to unlearn a few processes, which often makes those long term SharePoint users a little disenchanted by the product, but once they get over the learning curve, user acceptance on the product is very high.

It was good. Not it is just too big and heavy even for a big companies. May be the root of this impression is that Confluence doesn't feel as a seamless system. May be this is because there a different application for different tasks and while this is exactly what you expect using a tool per task, this is somehow plays against Confluence. On the bright side, this is a part of a bigger ecosystem, it is reliable, it has nice support, it is constantly changes to good. May be because it is pricy. Overall, I'd never get back to it, though Jira is still one of the best tools out there.

It is somewhat hard to speak about Confluence pros without constantly resorting to integration with other Atlassian products. Confluence was a first haven for a lot of companies and developers, it is safe to say that most of us started their meeting with information systems world with Confluence. It offers some sort if hierarchy for documents, crossreferences, editing. Confluence is offers a number of connectors to other products, and what is of most importance here is that confluence has a set of tools to build statistical data into user-friendly representation. Confluence is a part of Atlassian ecosystem and this is something to keep in mind, because this is the direction developers are pushing you. Confluence may be deployed on premises which is a significant distinction from many other products. It is costly but there is a comprehensive set of documentation, reliable techsupport. Confluence is a handy management tool for it is capable of collecting, digesting and representing a data from various sources. Say, you may render server status page, Jira's taks flow, gantt diagram and all of them will be live. Confluence is quite reliable system and I can not say I can remember a single bug while using it. Mobile and desktop apps for the most platform are there. It has notification, chats, email listings etc.

To start with it is pricy. It is slow. The editor is hugely outdated. It pushes you toward other Atlassian products and while the ecosystem itself is not bad, this is not something you'd want these days. Basically, it represents too much of vendor lock and there are a lot of much better substitutions. And the overall design is stuck in 2010. It is heavy, leak, slow. User paths through different usage scenarios could use a hand of able UI designer.

Over Amazing experience. Very user friendly. Graphical user interface is very east to use and self explanatory. Amazing experience as a senior Business analyst while managing the training for the new users.

Amazing collaboration and content sharing platform. Can save your training material and videos and central repository. Very easy to access and organize the knowledge base for the organization.

Some time behave very slow while updating the document to the repository. Editing a document at the repository it self is a cumbersome task

the best tool I've used so far for creating a knowledge base

We love how easy it is to add pages and edit the structure of already made information pages

the global search field searches in all published pages and would be easier to limit the search to the current project. but we fixed that by adding a custom search field to our own home page.

What I like the most about Confluence is how straightforward and user friendly it is even to someone who is new to the software industry.

There have been multiple occasions where the changes I’ve made to a Confluence page have been saved but didn’t allow me to continue updating the same changes due to an error. Automatic saving has room for improvements.

I like that the tool helps improve productivity in project management and collaboration is enhanced in our teams

The pricing is quite expensive compared to similar tools

Overall: Great experience using it. Our company has used it for well over 3+ years and have no real issues.

Pros: Ease of use and ability to make SOPs and other internal company documentation that needs to be preserved.

Cons: Permissions can be a bit cumbersome to set up for users.

I like the great idea and knowledge management features It features some helpful document management capabilities

With Confluence, is all smooth and no complaints.

Confluence gave better documentation compared tot he old text files so that more readable format. The integration of images and diagrams make the documentation more user friendly.

Confluence gives best documentation platform for your projects. We can categorize based on different projects and sub projects. we can create links to another pages which is very useful to route to another document without searching for it. we can see all the documents related one project in one section. It gives you wide range of features to include images and diagrams to make the documentation more useful. We can also subscribe to the pages so that anyone make any changes we get notified.

Confluence needs more integration with the CICD tools available in the market to make more automated documentation. confluence needs to provide to create diagrams for documentation so that users dont need to go for external software for that.

Confluence is really good for organizing all of your company/teams requirements related to content, document, knowledge management and file management. Its a must for any company which is dependent on content and content based activities.

From the word go, our team was able to jump start and create a solid knowledge base for our entire enterprise. Being in Education and E-Learning domain - content is the heart of our business. Managing content created by various teams inside company, partner contributions, freelancers content is extremely crucial and critical. Some of the most important features of this product for us are: Document Management, Knowledge base, Version Control System, Structured Pages, Search

Confluence product does content related work really well. But that's not enough as we have grown in last 3 years and so are our requirements. Integrations with forms, data collections, Kanban board, tasks etc have become kind of a must rather than good to have features. We are currently on the premium plan and $10 per user for just managing document and collaboration seems little too much, specially when there are products which provide much more for less.

The best thing I achieved using this software was to integrate the concept of knowledge base with my business logic, and it really helped because they have a great documentation for starters, and they don't just learn to use the platform, but the overall concept regarding documentation management.

The best feature that this has is the extended Add-In marketplace. You can find the proper Add-In to express your ideas in the best way: Coding, Images or illustrations, animated gifs or videos, and even forms inside the documents and pages. From a user perspective, this is one on the easiest knowledge base software in the market, and also you have the bakcing of Atlassian. The process of the integration with our existing business logic was easy because we didn't have a strict knowledge base, but Confluence gave us the foundations to build one from scratch.

The export tools and options you have inside the platform are not good. The data isn't portable, so you can't migrate easily to another platform in case you want. The installation process was complex, but today, they stopped producing self-hosted applications, so you are obligated to use their cloud services, and it can be a problem if the company has a strict data policy, like restrictions in the phisycal storage of the data.

Confluence is the best notes taking and document creation software available - it's a well-integrated, easy to navigate tool that enables live collaboration whilst providing a range of integrations to other business tools!

Easy to use navigation bar per space (topic area) of store notes coupled with a range of text formatting and style features - Confluence is one of the best software tools available for notes taking! The inbuilt macros, linking page functions, mentions, comments and live editing all add to the allure of the Atlassian product range.

Confluence can be a steep learning curve due to the overwhelming amount of functionality available - including the permissions and access control clashes.

I have been using confluence every day for the last five years and I love how efficient and easy confluence is to use. It allows you to organize your pages into different spaces according to your needs and has an amazing set of tools for content editing. I remember before we used to store our data in JIRA cards or in MS word everything was just all over the place without any management. Now confluence is our one-stop solution for all our documentation needs. Using confluence we have all our content in one place and well organized

Confluence is the most useful documentation tool of all time. It allows you to have all your documents in one place and not only that but it organizes them so very well. The number of tools it provides for editing a document is just amazing, something that is missing in all other documentation tools. The customizable templates are very useful too. I love adding images and videos to my documents, arranging the texts in blocks or tables, highlighting the important notes, etc. Confluence lets me do all of this. I also like how it allows collaboration of multiple people and highlights the contributors.

I did not find any cons in the product itself but I would like to see better support service for confluence

With the help of confluence, we're able to work together on our project even though our team members are located all over the world and come from a wide range of backgrounds. As a result, all of the project's information may be stored in a single location, making it convenient for everyone involved. This is a huge time-saver.

Confluence provides a safe method for sharing knowledge and working on projects among team members. The main business, Atlassian, provides a wide range of reliable plugins. Because everyone on the team can make changes to the document repository and see when and who made them, this is one of the finest features of confluence's document sharing and management system.

Many plugins are available, and it might be difficult to pick the ideal one for our purposes. This takes up a lot of time. The guidelines are typically adequate.

Aids in the development of specialized work areas, wherein employees may carry out their duties in a relaxed and conducive setting. Integrating with other Atlassian products, as well as third-party apps, makes the platform more robust. It's easy to implement, fits any budget, and can help any business expand its operations.

Atlassian Confluence is a platform for teamwork and information exchange that has helped our company greatly improve its operations. The platform is accessible to all users and features a straightforward interface, enabling our company to set up shared workspaces where employees can efficiently complete a wide range of assignments. It's steady, and it's facilitated the simple expansion of our holdings.

There was a difficult learning curve for some of our less tech-savvy consumers to become proficient on the site. Some users may find it inconvenient that customer service is only offered in English.

Overall, Confluence is an excellent collaboration platform. Its intuitive interface and powerful features make it easy to set up and use, and it's a great way for teams to store, share, and collaborate on documents, notes, tasks, and more.

Confluence is an incredibly powerful and flexible collaboration platform for teams. It enables teams to easily store, share, and collaborate on documents, notes, tasks, and more. The interface is intuitive and easy to use, making it simple for teams to get started quickly. It also has a wide range of powerful features, including powerful search capabilities, easy-to-use editing tools, and the ability to create custom workflows.

While Confluence is a powerful collaboration platform, it can be a bit overwhelming for users who aren't familiar with the platform. Additionally, the cost of using Confluence can be prohibitive for smaller teams.

I personally had a wonderful experience with Confluence, it was a easy one link way to add most resources required (Gantt charts , project plans, date/time for Program Management timelines and mixed together you get a easy to use tool that is great at its core but with heavy customization it becomes even more awesome).You can basically start from a white blank page and end up doing a project charter with 2 attached Gantt charts, with 3 Children pages and 7 Pie Charts.

It is easily accessible and you have loads of feature to customize your knowledge(renging from Tables , custom built Boards and even Linking tickets makes it a very straight forward solution for knowledge capture) pages or project management files , tools are easy to integrate and work with (highly recommend a cooperation with Jira , as they work very well togather.)

Administration part can be a pain from time to time , unless you know exactly what roles are correct , it can become a bit confusing .

As I mentioned before, I use it as a company wide manual where all employees have to leaf through it whenever they have a question on a certain procedure and if they have any changes they'd like to make to any old methods then they are encouraged to make the edits to keep the company knowledge up to speed.

Confluence is great for creating company manuals or documenting company procedures. Think of it as a formal business blog or a wiki where you can keep a record of anything from basic tables outlining company info to company policies which can then be shared with the rest of the employees so that they can in turn, learn and input their own observations and knowledge. It organizes the pages for you and it makes it easy for anyone to search, edit and add new pages to keep the knowledge growing. At my company, we use it as a manual and all new employees have to read through it as part of their training. It allows you to add photos or videos to document special past events or to just simply make the page more interesting. The formatting ribbon looks similar to Microsoft word's so if you have experience with using a Word document then it should be no problem using the different types of formating options and if you have no experience then you'll get the hang of it pretty soon as it's fairly easy to deduce what each button does. I love how it is able to save any edits you make to a page and it doesn't publish it until you are ready so you are able to make new pages and edit old ones at your own pace and once you are done you can click on "publish". It alows you to restrict what other people can and cannot edit, it sends notifications to those who have a user in your account. I would recommend it.

The interface could use more color or some pizzazz as it looks pretty dull and it reminds me of an electric appliance manual: gray and boring to the point that you feel like throwing it away but then you are too afraid to do so because you may never know when you might need it. But then again, I use it as a company manual so I can't do much there, I'm guessing if you want something prettier then go get a blogging account but Confluence gets straight to the point and it should be taken seriously.

As with other Atlassien products Confluence is just a charm to use. It is a great Wiki and it continues to be the gift that keeps on giving the more atlassian products you combine with it. I would absolutely chose Confluence again in the past and in the future. If you manage it smart (by setting up well conceptualized wiki spaces and making people patreons of certain areas in order to avoid cluttering) I could not imagine any solution better suited to Knowledge management and business documentation than Confluence.

We use Confluence for serval years now, together with Jira (Ticket Management) and Bamboo (Build Server). It has proven its value time and again for us and provided us with clear, easy to navigate and edit business documentation for almost all areas of business. The Editor is esy to use, there are Plugins for all imaginable use cases (for example specific PDF exports) and a great FAQ and very helpful community. The Editor for content is fantastically in terms of ease of use and results to be generated. Also all Articles are stored versioned, so you can easyly go back a version, or check what has been changed in case you have to get back up to speed on a topic you left checking a while ago. You can follow authors, topics or wiki Spaces so Confluence keeps you in the loop about what is happening. In case you work on confidential material the user access management is just a dream to use, simple, powerful and without any ruged edges. Additional Features are added and when they are they are well thought through and perfectly conceptualized. I never have found a feature which did not deliver what it promised and more. Some are not for me but the ones that were introduced and sounded interesting generally were. This is THE tool for anyone who wants to document all kinds ok business knowledge from simple things like HowTo or FAQ Article to complex branches of deccsion documentations connected to development progress (by Jira ticket integration).

Confluence has a lot of great features. The main Issue with Wiki Systems often is they work great in teh beginning and later become bogged down with badly maintained content or just forgotten structures. The search for the wiki still is not perfect. It has improved and is fine to use but I have seen better. There are also not a lot of features that support administrators in decluttering a large or huge Wiki and sometimes we had issues for complex, nested user rights. Also as always the case when you have an ecosystem of plugins, you have to make sure anything is compatible with a new version before you update, especially if it is a third party extension. Don't get me wrong, there is not much to complain here, you have to really look hard in order to find anything bad about Confluence.

We are using Confluence as our internal documentation storage system. It allows us to easily create documentation and share it among our various teams while controlling access to the teams. It is better than a document storage system for this purpose, as it allows us to create the documents on the fly, cutting a step out of the process and making documents easier to manage. We host it on site, so it is more secure than a solution like Google Docs as it's not on the web.

We use Confluence on a daily basis to document various aspects of our organization. There is a large variety of built-in templates for a variety of sorts of documents. We heavily utilize the how-to articles to record procedures. Although it does link with other Altassian products, like Jira, we don't use that functionality currently as we run Confluence on-site and Jira in the cloud. The upgrade to version 6 greatly increased the usefulness of the product, as it brought in concurrent editing, ala Google Docs, which was functionality we needed when developing procedures for an event as a group. The search and indexing capabilities make it easy to find a document if its location is not obvious.

Search and indexing can lose usefulness in the event you have many similar documents, like say a checklist that is executed often. I would like a function to be able to click a check box to "ignore results like this." The initial setup of Confluence was not completely straightforward, however, we were installing on an older version, version 5. (The upgrade to version 6 went much smoother.) I would prefer an omnibus install package if it doesn't currently have that rather than having to install PostgreSQL and the application. The LDAP integration could have been a little bit smoother than it was, although it is in line with the other Atlassian products I have integrated.

Overall Confluence is my preferred knowledge management and collaboration platform. Since the inception of the platform and it's growth, I have seen productivity on projects increase and collaboration between teams and stakeholders increase. There are no silos. The teams have been able to stay and maintain being organised and maintain a consistent knowledge base. The teams are not afraid to make mistakes as they know that the version control and real- time collaboration is always there to back them up. Confluence has been a valuable asset to the team.

I have used confluence for around 5 years now and have experienced it's feature from it's on premises platform to it's cloud platform. The feature that I value the most is Confluence's ability to organise information in a central hub and promote collaboration not only amongst the team members but amongst the stakeholders as well. Confluence allows for team members and stakeholders to easily access and share information. The user will always find document creation and editing easy and seamless. Confluence takes care of the communication between collaborators for you by allowing the user to assign tasks, make comments but most importantly send notifications of changes to the collaborators. Confluence has excellent version control management and tracking features and places this control in the hands of the user. This feature guarantees that the user or project team can manage changes and revisions with ease while keeping the integrity of their document

Using confluence for a long time has explore and urge for feature improvements especially for those who are new to confluence. The user interface for new users can be over whelming as it may be difficult to navigate to document that the user needs. Tutorials are beneficial to new users as user can find plenty of these on YouTube. Confluence allows for many plugins and macros from third party applications, however, alot of them would require you to have experience using that third party application as confluence does not assist in teaching or showing you how you can use the plug in or macro. There has been many times where I have faced lag or long loading times with documents where either the browser needs to refresh or Confluence will kick me out of the document and take me to the home page. This is not ideal especially when you need to be productive. I have used Confluence with and without single sign the on feature and have experienced high loading times with single sign on.

Confluence is a powerful collaboration and knowledge management tool that empowers teams to work efficiently and share knowledge effectively. Its robust features, integrations, and search capabilities make it an ideal choice for organizations seeking a centralized platform for team collaboration. While there may be a learning curve and customization requirements, Confluence remains a valuable asset for fostering collaboration, knowledge sharing, and streamlined project management.

Confluence is a robust collaboration and knowledge management tool that empowers teams to work together efficiently and share information seamlessly. Having utilized Confluence extensively, here is my review highlighting its key strengths and areas for improvement.Confluence excels in fostering collaboration within teams. Its intuitive interface and easy-to-navigate structure allow users to create, organize, and collaborate on content effortlessly. Teams can collaborate on projects, share documents, create knowledge bases, and track progress all within a centralized platform.The platform offers a wide range of features that enhance team productivity. Rich text editing, page linking, and embedding multimedia content enable users to create visually appealing and informative pages. The ability to comment, mention team members, and receive notifications keeps discussions organized and ensures that important information is not overlooked.One of Confluence's standout features is its powerful search functionality. With a robust search engine, users can quickly find relevant information across the vast content repository. This becomes especially valuable as the knowledge base grows and serves as a valuable resource for team members to access critical information.Confluence's integration capabilities make it even more powerful. Integration with other popular tools such as Jira, Trello, and Slack allows for seamless workflow management and real-time updates.

While Confluence offers numerous benefits, it can be overwhelming for new users who are not familiar with its interface and features. The learning curve can be steep initially, but Atlassian's comprehensive documentation and support resources help users navigate the platform effectively.Another consideration is that Confluence might require additional customization to meet specific team requirements. Although it offers extensive functionality out of the box, teams with unique needs may find themselves relying on third-party apps or custom development to fully tailor Confluence to their workflows.