All HappSales Reviews
1-22 of 22 Reviews
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Arigo
Verified reviewer
Facilities Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
User friendly and customisable
This app is very user friendly especially with UI and UX support. Customisable based on the requirement. Quick support. highly recommended.
CONSNo objections since smooth flow with the CRM has been experienced.
Sudipta
Computer Hardware, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
A Very Practical CRM Tool - HappSales
I have used other well known CRM software, at various Multi-national. HappSales is by far the most practical and Field-Uset friendly CRM.
PROSVery User Friendly. Light weight. Good Reporting features. Voice commands.
CONSNot many cons that I see at this point. Only if the user can also have a Web Portal view, bulk updates would have been easier to do.
Reason for choosing HappSales
Ease of use. Customisations were made possible by the team to accommodate certain process unique to our organisation.
Vendor Response
Dear Sudip, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will soon be releasing our new version to address your point on bulk updates.
Replied December 2020
Sreepad
Information Technology and Services, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Good CRM
ease of use, accessible from any where. Nice application
CONSReporting can be made in better way, dashboard representation and order structuring can be done in better way.
Vendor Response
Thank you for your valuable feedback. We shall continue to strive to exceed your expectations.
Replied October 2022
KUNAL
Medical Devices, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Make your team Accountable , Productive and imbibe the culture of self performance monitoring !!
As a sales leader it has helped me in making the sales team more accountable and productive. That's the whole battel for any organization.
PROSIt integrates all the activities executed by the sales team and give them clear picture that how their current efforts has impacted their quarterly goals. This gives sales person a clear direction and helps them with self monitoring .
CONSAs it is has been created keeping all existing industries in mind , but it would have added more value if it could have had more flexibility of customization industry specific. customization has limitations currently.
Reasons for switching to HappSales
The older product would have been helpful in a ideal work environment.
Vendor Response
Dear Kunal, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations.
Replied January 2021
Vinu
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Features most liked
Its a very good software for Pipeline management
PROSMobile interface Capture all sales stages easily Easy for field sales reps to update Composite dashboard as manager
CONSNo web interface for Field Sales Appstore dowload
Vendor Response
Dear Vinu, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations. App store download is getting launched by end of Feb 2021.
Replied January 2021
Nanda
Consumer Electronics, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Amazing Solution for business
Happ sales has addressed all my business pain points and has helped improve our productivity and our revenue has increased due to focused approach.
PROSDashboard and user interface are at the best!
CONSMost of the features are customised as per my need so I use almost all features and there is nothing like least used or least liked
Reason for choosing HappSales
Passionate tram and they were flexible to customise as per my need
Reasons for switching to HappSales
Previously they didn’t deliver as promised and Happ sales understood our business and Customized as per our need
Vendor Response
Dear Nanda, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations.
Replied December 2020
shivakumar
Medical Devices, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Very Good, Appreciate
Overall good experience. easy to update. Improve more and more. thanks to [SENSITIVE CONTENT] for all the time support. Superb response to person.
PROSEasy to use. Easy to track the record . Performance data is good enough to understand from management
CONSMake Options for change password. Work on business card capturing details
Vendor Response
Thank you for the wonderful feedback. We shall continue to strive to exceed your expectations.
Replied October 2022
Pratiek
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Best Account Management CRM Available
Very user friendly
PROSHave been using Happsales over a period of one year now, it simplifies the Job for a sales rep to keep the Data ready and managed whenever required. The Key highlight here is the Realtime updates of the data and easy accessibility for a Happy selling. Highly Recommended for sales Org. Cheers.
CONSFeatures like accessing the location of sales rep is missing.
Vendor Response
Dear Pratiek, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We shall include the feature for sales rep location as soon as we get a go ahead from your management team.
Replied January 2021
Balaji
Machinery, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Happsale CRM
Most satisfied tools for a sales people.
PROSRecording daily activities and Short view of sales pipeline businesses
CONSVersion upgradation for IOS devices and take backup every time during up gradation.
Vendor Response
Dear Balaji, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations. Seamless upgradation for iOS will be available by end of Jan 2021.
Replied December 2020
Prasanta Kumar
Hospital & Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Unceasing CRM!
Its good. It takes care of my account End to End.
PROSThe daily reporting of sales resources is what I liked most.
CONSThe back end reporting needs improvement.
Reason for choosing HappSales
1. One could easily relate to each and every module of HappSales. 2. Users dont feel like they are looked over at micro level by the management.
Vendor Response
Dear Prasanta, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations. Will reach out to understand your specific reporting requirement.
Replied December 2020
Yeshavanth g
Civil Engineering, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Very good
Just good software, to helpfull for business industry.
PROSFinal we get final reports as we updated.
CONSIts vary easy to update reports, and they give very good responce and servicess for any problems appeared in happsales.CRM
Vendor Response
Thank you for the wonderful feedback. We shall continue to strive to exceed your expectations.
Replied October 2022
SelvaPrabakar
Retail, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
User friendly software
Every parameters are good, easily work with this
CONSUser friendly software for every one , overall good
Vendor Response
Thank you for the wonderful feedback. We shall continue to strive to exceed your expectations.
Replied October 2022
Vignesh
Machinery, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Excellent CRM Service
Customer Support, Forecast Module, Performance review Dashboard.
CONSTaking time customization, Not able to connect with technical person.
Bhargav
Computer & Network Security, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
HappSales Review
Very User Friendly Ease of deployment Very Economical
CONSInitially when we started the UI for users was not available on IOS.
Reason for choosing HappSales
Ease of deployment and use. And the overall cost savings (including user training).
Vendor Response
Dear Bhargav, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations.
Replied December 2020
Anant
Medical Devices, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2020
Data management at its best, sales bent is missing
Good, for data management
PROSVery detailed Helps me get back to check details
CONSHeat map is missing. Prioritizing leads is missing.
Vendor Response
Hello Anant, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will reach out to better understand your requirement of heatmap; and plan to address it through upcoming updates.
Replied December 2020
Biju
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Coburg
Information capturing Attendance Overall data capture
CONSWe would prefer service also to be added
Vendor Response
Dear Biju, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations.
Replied January 2021
Anitha
Medical Devices, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
User friendly
Very supportive
PROSProduct is easy to learn and user friendly
CONSBackdate entry's is possible. But some misuse it
Vendor Response
Thank you for your wonderful feedback. We shall continue to strive to exceed your expectations.
Replied October 2022
Pramod
Medical Devices, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Review on Happsales
This is avg
PROSDetail input capture in this software
CONSWork Flow and Establity is still scope of improvement
Vendor Response
Thank you for your feedback. We shall continue to strive to exceed your expectations.
Replied October 2022
Sharath
Accounting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
CRM for Small business
The ease of integration is what we love about Happsales along with the excellent customer support. Highly recommend for small businesses.
CONSThe product comes pre loaded with a lot of features which may not be useful for small services organisations but it is not a deterrent to use the product.
Vendor Response
Thank you so much for your wonderful feedback and encouragement. We shall continue to strive to exceed your expectations, and assure you of our best efforts to help you grow your business. Regards, HappSales Team
Replied December 2022
Hariprasad
Import and Export, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
HappSales CRM
It’s is a user friendly app. Works on all platforms.
CONSThe dashboard needs a lot of improvements. Dose not have all the relevant information
Vendor Response
Thank you so much for your valuable feedback and encouragement. We shall continue to strive to exceed your expectations, and assure you of our best efforts to help you grow your business. Regards, HappSales Team
Replied December 2022
Naresh
Medical Devices, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Best app for sales activities and field management
Ease of use, Covers all entities of work, be it sales activities, customer database or accounts handling etc. It is smartly designed and developed app.
CONSNothing as such, but sometimes GPS location is not very accurate.
Vendor Response
Thank you for the wonderful feedback. We shall continue to strive to exceed your expectations.
Replied October 2022
Hari
Legal Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Best CRM in the Market!
Ease of use.Happsales have a major hand in solving our pain points.
CONSToo many features to look for in the portal.
Vendor Response
Thank you so much for your valuable feedback and encouragement. We shall continue to strive to exceed your expectations, and assure you of our best efforts to help you grow your business. Regards, HappSales Team
Replied December 2022