BNC IBIS vs SproutLoud

RATING:

4.9

(24)

BNC IBIS has 24 reviews and a rating of 4.88 / 5 stars vs SproutLoud which has 13 reviews and a rating of 4.15 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (24)
4.2 (13)
Ease-of-Use
5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
5 / 5
3.5 / 5
Last Review Written
November 3, 2023
November 16, 2023
Pros/Cons
  • Pros

  • We have not implemented the integration part yet into our CRM, but the best thing so far is the accuracy of information in the projects reflected that greatly help us generate more leads.
  • Easy integration and level of information provided by the API is impressive. Also the servers are fast enough to handle huge amounts of requests and data.
  • Cons

  • Another aspect that I found inconvenient is the requirement to enter a One-Time Password (OTP) every time I log in.
  • Downloading feature in BNC where it gets difficult for us to present it to the management.
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  • Pros

  • I love that the conversation moves to email so that I can get updates and my issues/ concerns always get addressed/ wrapped up.
  • Ease of automation setup with just a few clicks.
  • Cons

  • Seems very basic for this type of tech. Hate that I have to go through an entire list of things to make a change on one window.
  • They refused to make any changes to our campaigns even when they had the wrong phone number and website URL for our business.
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Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos