All Closely Reviews
1-25 of 148 Reviews
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Jona
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
LinkedIN Lead gen on esteroids
I am a B2B marketer and I've been using Closely for a while now. It's been easy to use and has helped me grow my business. The platform is simple to navigate and the customer service is amazing. I love that I can create follow-ups and send emails with my connection requests. I get a lot of quality leads with this tool. I can't imagine my business without it.
PROSI love this service! I use it to find email addresses and LinkedIn URLs of potential customers. I am able to send a targeted email to the person with an invite to my website. I also use it to follow-up with people that are interested in my product. I love the ease and convenience of this service, and I always have new opportunities to connect with people I would never have met otherwise.
CONSCRM can be improved, messaging a tagging. Also analytics for the campaigns. Will be great if Connections request that has not been answered can be reset
Reason for choosing Closely
The best subscription service out there. Closely is a great tool because it will allow you to send up to 1000 emails per week to your contacts. Closely is easy to use and the customer service team is always available to help you out. This is a must-have tool for marketers who are looking to stay on top of their email game.
Ivan
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
10 out of 5 Stars for me
I love it! These guys are great! Can't get tired of repeating it!
PROSI love their user interface and the fact that they're pushing updates all the time. Being able to create campaigns for multiple scenarios is cool. e.g. (able to target event attendees and group members).
CONSI'd like to be able to add more prospects to the current campaigns and see what message step the campaigns prospects are in.
Reasons for switching to Closely
Closely was more cost effective and had the desired functionality
Javier
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2023
The idea is great but the support just doesn't exist
I bought this deal on appsumo, we bought 3 seats where able to only get one LinkedIn account working, the support is very poor and they are not helping with the problem Wich makes the tool useless for me, I am switching to another solution
PROSThe idea to have lead search + LinkedIn automation tools is great.... If I was just able to connect my LinkedIn account.
CONSThe LinkedIn connection doesn't work, I reported it to the support team more than a month ago and they just tell me they will review it and at the end they just stopped replying
Reasons for switching to Closely
It just works
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed March 2023
An emerging contender
Closely is and up and comer in the drip campaign business. It is still new and lacks many features, but does the basics well and for a reasonable price.
PROSGreat integration with Linkedin, enables easily creating campaigns for both linkedin and email.
CONSNot many customizable options, no option to integrate linkedin and email campaigns.
Reasons for switching to Closely
Costs of alternatives were too high for my level of use
Mauricio
Industrial Automation, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
A Must Have for Blogggers
It's easy to use, takes a bit of time, but I do other things while waiting
PROSThe sound quality of the AI edit, its pretty easy to use
CONSThe price and limits per month Its a downer, but you can purchase from from the sales team
Reasons for switching to Closely
I just don't have the patience to compile everything and do the cuts plus work the audio
Rupesh
Verified reviewer
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2023
Great Linkedin prospecting tool
Great experience
PROSEasy to use and work perfectly for the Team as well - Love chrome extension and automation with it
CONSSeparate Plan for Inbox. I wish Inbox included with the Team Plan
Reason for choosing Closely
It was offering a great price for an early adopter, I tried and work well.
Abhishek
Verified reviewer
Information Technology and Services, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2021
Good Product - They need to focus on hiring the right sales talent
1) Very easy to set up different campaigns 2) Helps save time by automating the reach to right prospects on LinkedIn
CONS1) Limited campaign set up capabilities when compared to something like Waalaxy 2) Sales experience
Reason for choosing Closely
1) Ease of use 2) Easy to set up
Vendor Response
Hello, Abhishek. Thank you for submitting your feedback, this means a lot to us! We are releasing new exciting features every month and you can surely expect a huge one in the next month or so. We will update all our subscribers with the news, so keep an eye at our newsletter. Thanks for trusting us and stay safe out there. Alex from Closely.
Replied October 2021
Dean
Verified reviewer
E-Learning, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Easily Create Personalized Email Campaigns With This App
I like Closely because it helps us automate our lead management process, and close more leads. We used to have a lot of manual work done by an assistant, and now it's all automated. I also like the way it shows me who is most active in a campaign, so I know who I should be talking to next.
CONSI don't really dislike anything about Closely. It's mostly great, but sometimes it doesn't work for us. We have a lot of campaigns, and it takes a while to get everything going.
Azim
Verified reviewer
Information Technology and Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed March 2023
Got a promising lead through a campaign I created
It was recommended to me by someone who did a lot of research. I have never used another platform like this before but it still seems pretty good value for money. It was also the way I found a promising lead. I love the warmup mode.
PROSEasy to set up and understand, I have never used anything like this before but never found any issues understanding what I needed to do
CONSSeems a little buggy sometime, I had an issue trying to set up a campaign with a search result of 12000 users
Lallu
Information Technology and Services, 11-50 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Good lead gen tool compared to Lusha
User interface and more likelihood of direct dials in their database
CONSSome contact infos are yet to be updated it seems, old datas , people who left or retired from org.
Leilani
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Great value for Startups but might have to deal with bugs and lack of new features
The explorer tab is useful if you can't find a particular company's email using a tool like Snov.io. The platform is intuitive and easy to use, unlike LinkedIn helper. The deal they run on Appsumo is perfect for startups!
CONSUnlike Dux-soup, you can't keep adding people to 1 campaign, you have to recreate the campaign and add more people that way. There also isn't any easy way to duplicate a campaign and recreate it with the click of a button meaning you have to manually copy and paste everything, every time you want to reuse the same campaign for different leads, which is pretty time-consuming. That said I spoke with customer support about this and they said they are working on this feature already, the fast response time is appreciated. Closely claims that you can respond to LinkedIn messages natively within the app but I noticed a bug when doing so, as my replies didn't showcase when I logged into LinkedIn so it made me doubt if that person was indeed getting my messages or not.
Reasons for switching to Closely
Dux-soup is too expensive.
Yvonne
Financial Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2022
Finally
I have been struggling with prospecting for quite some time and it was beginning to consume way to much of my time and energy, with Closely I'm on top of it I'm excited and I'm organized more than ever before my anxiety levels have dropped and my interactions reflect that so I can convert prospects into customers into clients with ease.
PROSThis has to be the easiest software set up I have ever done and after watching four concise videos I'm using almost all the features with ease and understanding.
CONSI haven't yet found that one thing I would change so I am actually thrilled.
Reasons for switching to Closely
Cost and ease of use.
Ben
Staffing and Recruiting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Getting there - good early stage product
In summary, has lots of promise, but this is an early stage product (but that is what investing in LTD is all about)
PROSlooks good, and if everything that is on their website that they say is part of the product is actually implemented then this could turn out to be a wise investment. Positives: ability to strip from LI those that have also liked a post (not able to narrow to only those that commented though) and add them to a connection funnel Invite by email function looks promising
CONSCons: the stats could be more detailed - ie allow you to drill down into who has or hasnt accepted connection requests. There is also mention in their documentation about the ability to swap in Invite by Email when it can be discovered so as not to waste part of your 100 weekly allowance, but the documentation doesnt seem to match the live product.
Joan
Writing and Editing, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
This is going to be great when it grows up
It is going to be amazing software, but it still needs some tweaks, and features added. There has been a lot added in the last year so I expect this will be great when it matures.
PROSIt finds leads from LinkedIn quickly and saves them to a csv file.
CONSI would like to see an email warming function. Email campaigns need to be loaded from a csv file and don't connect to the LinkedIn scrapped contacts found.
Stephen
Animation, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Easy to Use & Powerful
LinkedIn automation is amazing, especially being able to exceed limits using the email connection request feature
CONSNothing, everything is great, I could some people not liking the low email credits.
Reasons for switching to Closely
Lifetime access and auto follow up feature
Cole
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Great Product for any sales team
Really good would recommend.
PROSReally enjoyed using the product. The analytics help us scale much faster.
CONSNeeds a better interface for advanced outreach.
Reason for choosing Closely
Cost and features
Mitch
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Closely is moving in the right direction
The software is easy to use. Customer service is fairly quick to respond. I'll keep the purchase on the idea that they will make the first level contact a PRIORITY.
PROSThe software is easy to use and will be a "Player" in the future as long as they keep the "roadmap" going.
CONSIt currently does NOT have the availability to contact current first level connections. Frustrated that its not yet available, but they say 3-4 months. That's a long time.
Reasons for switching to Closely
Using the online version rather an an app. Linked helper2 is an app and requires my P.C. to be running at all times.
Vishu
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2023
Great Tool for Small Businesses
Software is easy to navigate and documentation allows for easy setup.
CONSWould like additional features within the product.
Carisa
Financial Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Automated Messaging Made Simply
Closely has created several good leads and grown my network significantly.
PROSI love that I can set it and check in once a day for just a few minutes a day, everything runs smoothly and leads are generated and qualified with little effort.
CONSI wish the software would delete connection requests after a designated amount of time. Deleting these requests in a time suck but needs to be done to prevent issues with LinkedIn flagging your account.
Reasons for switching to Closely
Cost
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
The Best Tool to Capture Leads From LinkedIn
I love it, I used other lead sourcing softwares and Closely is in my top 3.
PROSIt's super easy to use and the workflow is easy to manage. I love that it is a chrome extension that is integrated with everything from Google to various major CRM platforms.
CONSI wish it could get phone numbers and zipcodes but that is probably impossible. This kind of information can be of use to build a more detailed database.
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
A great way to grow, verify, capture and contact your leads
Closely has added another arm to our business and takes full control of lead generation.
PROSThe LinkedIn growth feature is extremely useful as it allows us to reach out to extremely targeted leads and connect with people on a daily basis.
CONSThere have been a few bugs here and there but the team is extremely responsive and are more than happy to fix any problem I have.
Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed September 2023
Appoint module is useless
One of the worst UI I've ever used. Difficult to navigate and set up.
PROSNothing at all. I can't say anything good about the Appoint module.
CONSThey are trying to milk their current LTD customers by launching new features that are in beta testing and they are integrating those in the current UI, making it difficult to navigate for those using just one module.The Appoint module is the worst appointment tool I've ever seen. Poor UI, horrible embeds to add it to your website, big branding for paid customers.....
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2022
A useful app for lead generation!
It helps me grow my linkedin account on autopilot, plus I got some leads for my business.
PROSClosely is very easy and straight forward to use. Basically it is configured in less than 5 mins and than runs on autopilot.
CONSI wish the statistics and the inbox messaging was updated more frequently, as now there is a delay in the messaging.
Kumaresh
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
great tool
Fantastic - I love it - easy for agency business if you have multiple clients in various domains
PROSIf you are using LI for leadgen, this is a fantastic tool to have - recommend for founders/ 1 man company/ lean sales team
CONSLimitations on ( LI profile) on number of invites / Email sent per day
Andres
Verified reviewer
Computer & Network Security, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
FUNCTIONALITY
5
Reviewed March 2023
Lead Generation Pros
The interface and usability was great and modern.
CONSNot about the software itself, but the sales follow-up was a bit too agressive for my taste.