About eClincher

eClincher is a cloud-based social media management tool that helps businesses manage social media accounts and marketing activities. eClincher provides a single interface through which users can manage brand awareness, publishing, engagement, content curation and social selling.

eClincer’s post publishing and scheduling tool lets users create and manage drafts, queue content and auto-post. Content management and curation ­tools let users­ create and share images and animated gifs, and a free image library is included. Users can monitor and engage with live social feeds and custom search feeds. ­The inbox displays messages, comments, notifications and new followers across various social channels.

Social media analytics help users to t...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

205 Reviews of eClincher

Average User Ratings

Overall

4.72 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(162)

162

4 stars

(30)

30

3 stars

(12)

12

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 205 results

July 2018

Ifeoma from Softchoice

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

All our social media needs are covered.

Pros

I love the interactive approach which the product team at eClincher have embraced. The team is always open to feedback from users like myself and I will assume every other administrator in each organization or team using eClincher. In time past , we leveraged on multiple applications to assist us manage our social media presence , however eclincher provides us with most of these functions brought together into a single workflow. The marketing team spends less time managing our social media accounts ,as most of our activity on social media is automated ,including content scheduling and engagement.

Cons

Takes time to get acquainted with eclincher due to its interface and navigation not being intuitive enough. Although I expect every tool to have their own drawback and this is the only drawback I can lay my finger on since administering eClincher.

December 2018

Colin from Trade IT

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

December 2018

eClincher - Easy to use tool for all your Social Media Management accounts

We are a technology company and we do our homework when selecting the products we use. eClincher is currently our Social Media management tool of choice because it offers the best features/value in its class. eClincher works well for SMEs managing their own social media accounts in-house or for agencies managing multiple accounts. Social media can be valuable marketing channels for many businesses, but it can also be a real time suck and it can be difficult to measure ROI. Tools like eClincher make it viable for businesses to take advantage of social media channels for marketing without stealing too much time from other sales and marketing activity. Overall a useful productivity tool for social media marketing that offers real value for money.

Pros

eClincher is one of several tools you can use to manage posts and interactions on various social media accounts. This is currently our tool of choice due to a combination of ease of use, features and value. Setup is pretty straightforward and eClincher supports all the major social media profiles - LinkedIn, Facebook, Instagram, G+, Pinterest, YouTube etc. If you are an agency managing many social media accounts for clients, you can upgrade and add on additional account bundles, but for single business use, the standard account supports 15 accounts which will be plenty for most businesses managing their social media in-house. The main reason for using a tool like eClincher will be to save time scheduling posts to your social media accounts and eClincher does this pretty well. Just pick the accounts you want to post to and enter your post and link. You can post immediately or schedule for a later time with options to repeat a number of times over the interval that you select. eClincher can automatically schedule post times within a window over a given timeframe which means you won't be posting repeat content at the same time (unless you want to). One of the best features of eClincher is the chrome extension which lets to quickly post relevant content from web pages that you come across. Just click the eClincher button on the browser bar when on the content you want to post and the eClincher posting options popup. While not unique, this feature is a great timesaver.

Cons

While easy enough to use, eClincher probably wouldn't win many design awards for the UI. Some of the more advanced features - like post approvals - are only available in Premium and Agency versions, but that's what you would expect from tools like this. There have been occasional issues with posting to some social media sites, but we've experienced that with other tools as well. Of course, you will have to periodically renew credentials with your social media accounts, but that is the case with all social media scheduling tools.

February 2020

Melissa from Scottsbluff Public Schools

Company Size: 501-1,000 employees

Industry: Education Management

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

February 2020

Good all around social media management tool

All in all eclincher is an affordable solution for small teams and individuals to manage multiple social accounts.

Pros

After demoing several different systems I have landed with e-clincher as it seems to provide the most value and features for the cost. The built in analytics reports are convenient as well as the automatic publishing queues for recyclable content and campaigns.

Cons

You have to set up separate queues for each platform, I wish you could just set one cross platform queue.

Response from e-clincher

Replied February 2020

Dear Melissa, thank you very much for this great review and your time investing in this. It means a lot to us. Please feel free to contact me or let us know if we can help with anything. Sincerely, Oded

February 2020

Dan from Suburban Collection

Company Size: 1,001-5,000 employees

Industry: Automotive

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

February 2020

Outlier But Still Comprible

Good.

Pros

Overall, eClincher is a solid tool. It offers Listening, Engagement, Scheduling in an easy-to-use platform. It's basic but reliable.

Cons

It's hard to explain but the ability to engage with users in various social platforms was more difficult to do in eClincher.

Response from e-clincher

Replied February 2020

Dear Dan, thank you very much for your review. We really appreciate it. Sincerely, Oded

January 2017

Jamie from HiSpire

Company Size: 1 employee

Industry: Writing and Editing

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

2.0

January 2017

Affordable, great customer service, lots of potential

I was very happy to find e-Clincher because it is reasonably priced but find that it lacks some features and wish it was a bit more intuitive for the user. For example, I find the Auto Post feature a bit complicated and took a while to figure out how to actually create a queue. BUT, every time I have been confused or frustrated, customer service has been excellent. Quick and friendly responses. Would love to see a feature where we can give clients access to review scheduled posts for their specific account(s) prior to publication. Looking forward to new developments and advances!

Pros

Affordable, great customer service.

Cons

Not very intuitive for user. Auto post is confusing and the 'Add and manage accounts' pop up looks messy/is confusing. App doesn't keep me logged in. Customer service tried to help me with this and said it was an issue with the browser. I used to use Sprout Social and loved that I was always logged in, their interface is gorgeous and they have tons of features (but are very expensive). When I schedule a post for LinkedIn it shows up as a thumbnail and takes a chunk of text from the About section of our website, resulting in a very sloppy-looking post which has forced me to publish manually to LinkedIn instead of using eClincher.

Response from eClincher

Replied January 2017

Thanks Jamie, we appreciate your feedback and will continue to simplify the auto post functionality.