All Email on Acid Reviews
1-23 of 23 Reviews
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William
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2017
Long time user, and the evolution of Email on Acid has been great!
I've been using Email on Acid for about 6 years, and its managed to evolve, adapt, and stay relevant as HTML email gets more complicated in a more responsive world. There is almost no wait-time between when I deploy a test email to Email on Acid and when I can start viewing renderings. They also have great articles about HTML email trends, useful snippets for those hard to fix bugs (I'm looking at you Outlook).
CONSTheir latest (within the last month or two of this article) UI refresh is a little wonky. I'm sure they'll have the kinks out by the time you read this.
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2021
Great solution highly recommended for email marketers
My experience has been really great from a product capabilities, support and reliability standpoint. When my coworkers found something wrong and needed help troubleshooting, it was very easy to get a hold of a customer support person who was able to quickly walk through and successfully solve the issues.
PROSThe campaign precheck and deliverability testing are great features that allow you to pinpoint potential issues with a coded email file, to prevent anything from going wrong before launching an email. Its a very good tool for helping to prepare and navigate through the email testing and deploying process.
CONSIt is not always easy to find information about the latest product releases and what it would take to add on or try out new features before deciding if we want to add them to our subscription. It would be great to have more visibility into this on a more regular basis.
Reason for choosing Email on Acid
The campaign precheck, product interface, technical support and email spam testing are some of the top aspects that I think of that make Email on Acid a more quality solution above others.
Kay
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed March 2022
Functional, but a long way behind the competition
The main attraction that Email on Acid held for my business was the lower cost, in comparison to the main competitor in the field, Litmus, both as an email editor and for screenshot testing of emails in different email clients. Email on Acid has a wide range of supported clients, including some that Litmus does not include.
CONSEmail on Acid has a wide range of supported clents for screenshot testing, but this coverage is distinctly lacking in several key areas, notably dark mode in Gmail on Android/iOS.
Reasons for switching to Email on Acid
I was looking to save on costs, but unfortunately Email on Acid's feature set was lacking and I ended up switching back.
Lindsey Raye
Verified reviewer
Information Technology and Services, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2024
Great for Preview Testing Designs on all Devices and ESP
Great for Preview Testing Designs on all Devices and ESP; you could see how the mobile version looked, the outlook versions, google, yahoo, and unfortunately a lot of html templates in Salesforce are always tricky with outlook.
CONSIt was harder to view the exact dimensions needed on images to display correctly
Mike
Non-Profit Organization Management, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Email on Acid - Great Product with Unlimited Tests!
I build emails every day and am able to build out custom emails very quickly and that render across most platforms!
PROSOne of the things I love most about Email on Acid is you can run unlimited number of tests across desktop, mobile and tablet size devices. I switched away from Litmus to Email on Acid and with unlimited tests along with all of the other great features, I'm never going back!
CONSIn the Design Editor, the hyperlinks don't link out into a new window which would be a nice feature to have to make sure the target urls are correct.
Reason for choosing Email on Acid
Unlimited number of tests
Reasons for switching to Email on Acid
With Email on Acid, I can run an unlimited number of tests.
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2019
Email on Acid is a Must Have
Email on Acid is a must for me since I am an email marketer. When using templates over and over and changing the code, errors can happen and I fully trust Email on Acid to tell me if my email if my email is broken or not rendering properly. I will not send an email until I run it through here first.
PROSWhat I love about Email on Acid is how quickly I can see how my email renders across all email providers as well as internet browsers. I always rely on this tool to make sure my emails will be sent out with no issues. The one cool thing that I really do love is that I can use their optimizer to check my HTML code. Since I am not fully fluent in coding, I find myself using existing templates and making modifications to the code. Many times I notice an error in the code and am not sure what is broken or wrong, but when I take the code and run it through Email on Acid's code optimizer, it tells me the errors and fixes them.
CONSI have no complaints about Email on Acid. I have always had a great experience with it.
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2019
Email on Acid is a great tool for email marketers
Email on Acid has been a simple and easy tool to use for our company's email testing. It makes identifying coding issues a breeze. The interface is very visual and easy-to-use, as you can easily identify the differences in rendering right on the spot. EOA has saved our butts on a few different occasions :)
PROSEmail on Acid makes email render testing a breeze. By sending a test of your email to your pre-determined EOA email address, you can quickly and easily view how your email will display across dozens of browsers, operating systems, devices, etc.
CONSIt is not all-encompassing as far as the number of browsers/OS/devices it accounts for. There are a few that are missing, which I'm hoping will be added as time goes on.
Reason for choosing Email on Acid
Price, features needed.
Vendor Response
So glad we've been able to help out with your testing process!
Replied December 2019
Anonymous
51-200 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed March 2021
So Important to Preview Your Emails
When I need to update or create an email template, I need Email on Acid to be sure it looks how I want it to look
PROSIt is so easy to upload an html file and see it rendered in all the different email clients. It's also very helpful to be able to see what the email client is actually rendering to compare with what you expect it to render
CONSIt would be nice if your email tests didn't get saved automatically. It would also be nice to exclude some email clients from testing if desired
Vendor Response
Hi, thank you for your review. We always love hearing from customers and hearing your feedback. I wanted to let you know that EoA does allow you to select only previews you want to review. If you are using our Campaign Precheck tool, you would select "create new email profile" on the Email Previews page and then select only the previews you want to see by checking the box next to them. If you are using the Email Testing tool, click "Manual Select" and check the boxes next to the email clients you want to see. You can also create custom Email Client Testing Profiles on the settings page within the Application. If you have any questions or get stuck, please reach out to our Customer Support team, and they would be happy to walk you through it. Their email address is: customersupport@emailonacid.com
Replied March 2021
Anonymous
1 employee
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2018
A cheaper alternative that gets the job done
If you're a company with an unlimited budget, then I would choose Litmus. But for the rest of us, especially freelancers/contractors, Email on Acid is a great choice that won't let you down. I have peace of mind when everything finally renders appropriately across email clients/devices. Getting there can be a royal pain, but EoA is a major help.
PROSEmail screenshots happen almost instantly. You can automatically trigger an email test by sending a test message to your EoA account. You can configure which email clients to include, and share the results.
CONSThis still feels a bit like a 'budget' product, compared to Litmus. The price tag definitely reflects that, and boy am I thankful there IS a cheaper option. So I won't complain too much. But I do sometimes get frustrated that certain screenshots take forever, and sometimes they render badly. Small price to pay for a product that's actually in my budget as a freelancer.
Daryl
Verified reviewer
E-Learning, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed March 2019
Frequent User
I use this software A LOT. It is very intuitive to use and it is helpful in ensuring your emails look great.
PROSI love the idea behind this software so you can see how your emails will appear in multiple clients, but...
CONSI dislike that this software allows you to see your ememo across multiple clients because then project managers get caught up in details in obscure email clients.
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Email On Acid Review
My overall experience with Email on Acid is that I use it for a variety of clients. I create a large amount of emails and need to save time with a testing software. Email on acid allows me to quickly and efficiently do this. I can quickly spot issues with images, coloring or spacing and identify which specific email platforms it has issues on.
PROSI personally love email on acid. As a consultant who creates a variety of emails, email templates and assets within those emails and links, it is crucial that I can quickly and accurately test how all these links and images are rendering on different browsers or email softwares. Email on Acid allows me to very quickly upload emails that I have in draft form from a variety of marketing platforms. It allows me to quickly test and spot and identity any potential issues with images within the email. It also helps me identify any issues with spacing or coloring. Email on Acid saves me a lot of time and mistakes that could potentially end up being client facing.
CONSI personally do not have any cons with using Email on Acid to test my newly created emails. I have not used any other testing softwares to compare but personally love Email on Acid.
Vendor Response
Thanks so much for the review! We're thrilled we've been able to help you save time and be more efficient in your testing process.
Replied October 2019
Jacob
Building Materials, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed July 2021
Great tool to check email layouts
It's an unnerving feeling to send an email out to thousands of people, and email on acid helps put your mind at ease knowing your emails look great in any viewing platform.
PROSWith every user having a different journey, email on acid is a great tool to use to check your HTML coding and layout so your emails look crisp and clean in any viewing platform.
CONSSometimes it takes a while sent to the email on acid email address a while for it to populate, which makes it a challenge when you want to send an email out immediately.
Godwill
Internet, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Avis utiles que E-mail on Acid
Elle a permis à de nombreuses personnes dans diverse domaine de gérer plusieurs business notamment dans l’informatique
PROSL’option qui permet aux utilisateurs de suivre les mail
CONSParticulièrement je n’ai pas trouvé une option non appréciante sur cette app
Rob
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
Used in two capacities with different clients... user and admin. Easy once you get the hang of it.
It was easy to get started. I LOVE being able to just send an email to a "secret" address and get visual results for various email clients for testing. The pricing is fair and straightforward.
CONSCan't seem to figure out how to get help with correcting small code issues or code typos. Would be a nice feature. Perhaps the platform could offer tips based on your html.
Brittany
Verified reviewer
Marketing and Advertising, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed August 2019
Very helpful for end user experience
It is easy to upload your email creative to see how it will be viewed on different devices and browsers, helped us improve our design.
CONSThere really isn't anything I do not like. Maybe receiving their informational emails? lol
Vendor Response
Hi Brittany! Thanks so much for the review. We're glad you find our software easy to use, and we'd love more feedback on your experience with our emails! You can send us a message at helpdesk@emailonacid.com if you'd like to share your thoughts.
Replied October 2019
Leah
E-Learning, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2019
Email on Acid Review
We run all our email blasts through Email on Acid and feel confident our emails will look their best. Email on Acid saves us time so we don't have to do our own testing on every client.
PROSLove all the different clients that show how your email will look.
CONSSometimes it takes awhile for the screen shots of your email to render.
Dylan
Verified reviewer
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2018
Cheap, but slightly limited, email tester
It helped us to quickly test our emails in a wide range of email clients, something that is almost impossible to do manually. It helped us find a number of bugs in our emails and in our styling and the styling coach helped us to quickly identify the attribute that was causing the issues.
PROSIt is relatively cheap (cheaper than most competitors), while still having a wide range of email clients to test in. There is a free trial that is more than sufficient to try out all the main functionalities of the application, so you can try it out (and even update some emails) without any costs. The email styling coach was surprisingly useful, since all hints were very concrete and lists the offending line of code.
CONSThe list of email client, although extensive, does not have the latest versions of some popular clients (during my work with the application it was missing the latest IBM notes and therefore could not reproduce a known bug).
Ramona
Verified reviewer
Industrial Automation, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Email testing done right
When creating a new email, it is important that is looks right to all users. We use Email on Acid to make sure we achieve this.
PROSThis cloud-based application allows you to 'test' emails in a number of different email clients. Anyone who has worked on emails knows that email clients are notoriously bad at implementing all features, which means that often your email will look great on one email client, but crappy on another (because you need to use some client-specific attribute). This application allows you to enter HTML and see how it looks in various email clients. It even gives code suggestions to help make the email look uniform over all clients.
CONSThe only minor downside I have found is that some older (but still in use) email clients are not present.
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2018
If you do email marketing professionally, you need Email on Acid
Email on Acid is the de facto industry standard for testing marketing emails across devices and browsers. There isn't anything like it. It's pretty simple and easy to use with basically no learning curve.
CONSNo real cons, you even get a trial to evaluate the service before beginning to pay. It would be nice if it integrated with email marketing systems so testing could be managed in the same system.
Russell
Verified reviewer
Religious Institutions, 1 employee
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2018
Great Email Preview Tool, But Litmus Is Better
Email on acid is a great tool for what it's supposed to do. Gives you previews for all the clients you would possibly need.
CONSIt's a fine software but if you're looking for a email preview tool then you should just use litmus.
Tara
Verified reviewer
Retail, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2019
Wish I Knew About This Sooner
This is a great email litmus test to ensure that your email newsletter is going to show up the same way on your preview as on every device imaginable.
CONSWasn't really good at telling what an issue was.
Anonymous
11-50 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2020
Great tool when developing responsive emails.
A truly needed tool to have confidence in your emails displaying correctly in all clients and browsers.
PROSCoding design heavy email templates is a nightmare. Email on acid does actually make it easier, and certainly lends good confidence to the work you're putting out. There is a huge variety of clients it will emulate and it's super simple to use.
CONSOnly that you have to be coding email templates for it to be really useful. It's easy to point frustrations at it - but it's never really Email On Acid's Fault
Anonymous
51-200 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
3
Reviewed January 2019
Good product for a low price
This is one of the best email services I have used. Especially for the price point, I feel like this is a great, flexible platform that keeps your mind at ease.
CONSThe interface can be clunky at times. Although my complaints are at a minimum because its always easy to figure out in the end.