I believe that brand building and online lead generation and nurturing became accessible to many small businesses only after Facebook entered the picture.I still believe that Meta should be more vigilant about data privacy and spam users, as it is a head for genuine users and marketers.

Very simple to use, affordable, and access to all the features for free. but need to pay when there is a chance of additional boosting.

Privacy and data security, many spam users. User validation is not authentic.No free certifications options from Meta.. All are cost involved.

My overall experience is highly mediocre. People are scared of account bans and need to have transparency. They just want to run ads.

The best thing is the business settings and privileges. Even though many have a difficult time understanding it, once you get the hang of it, it's not too bad.

The issue with business suite is simply support. We should be able to talk to someone directly over the phone and given a support number with people who have complete transparency and power over the ad account. Targeting options now also need to be improved. Stop removing targeting options from advertisers. Make it more granular, more manual, give more control.

If you configure your accounts since beginning in a good way your whole business will be at good health.

Stay organized with multiple accounts. Link and Manage ads for Facebook business and Instagram business within same place. Review inbox messages at the same time from both platforms FB / IG. Free, you can manage a lot of features to get a decent campaign at FB / IG at the same time and even the addition of Whatsapp. Really good way to manage and order admins, group accounts and assets, pixels for websites, ad accounts, assign people to specific resources, payment methods and more.

"Audiences" are being reduced by Facebook and your targeting options for niche products or certain groups could be hard to be reached. Customer support is really annoying, concierges never have common sense and do any analysis of what is happening with ads, images or whatever is happening. Customer support takes so long to respond to you at least a week, that will cause a problem with your client if you are an agency, if you are independent is very stressful know that you are wasting time with an ad if it is time sensitive. If as an agency you pay multiple clients can't divide the invoice into that many accounts, or at least get their accounts mentioned, but you can have a list of every single ad mixed all together.

I use the product almost every day. It really simplifies the post planning process. In particular, integrations with Instagram make it very easy for me to manage both Facebook and Instagram from the one platform. I especially love the analysis it offers. Actually, to sum it up, it gives me the feeling of managing a virtual company. Definitely not just a social media.

The post scheduling and automated posting features helps me to post easily. The post scheduling and automated posting features helps me to post easily. Page insights allows me to instantly master the whole scenario and take action. I can see all of my ads, messages or page insights one one dashboard. And it's really beneficial to have an all-in-one platform.

I can't give a negative comment as it fully meets my needs.

Overall the business suite does what I need it to do. Sometimes it can take a little bit to get where I need to, I can go in circles. You'll definitely want to make sure that anyone who has access knows what they're doing, if they get to poking around it could be problematic. For being free it's a great software for those who may not want to pay for an extra management software. I use just strictly this for several pages that I manage.

Everything is in one spot and scheduling/responding to social posts and messages is easy.

Sometimes the app can be a little lacking compared to the desktop version and the desktop can get a little cumbersome.