All Facebook Business Suite Reviews
1-25 of 119 Reviews
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Rahul
Verified reviewer
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Digital Branding Building Made Easy and Affordable
I believe that brand building and online lead generation and nurturing became accessible to many small businesses only after Facebook entered the picture.I still believe that Meta should be more vigilant about data privacy and spam users, as it is a head for genuine users and marketers.
PROSVery simple to use, affordable, and access to all the features for free. but need to pay when there is a chance of additional boosting.
CONSPrivacy and data security, many spam users. User validation is not authentic.No free certifications options from Meta.. All are cost involved.
Reason for choosing Facebook Business Suite
Cost and easy to use.
Reasons for switching to Facebook Business Suite
Affordability.
Mitchell
Accounting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed April 2022
Need to be able to assess rejections
My overall experience is highly mediocre. People are scared of account bans and need to have transparency. They just want to run ads.
PROSThe best thing is the business settings and privileges. Even though many have a difficult time understanding it, once you get the hang of it, it's not too bad.
CONSThe issue with business suite is simply support. We should be able to talk to someone directly over the phone and given a support number with people who have complete transparency and power over the ad account. Targeting options now also need to be improved. Stop removing targeting options from advertisers. Make it more granular, more manual, give more control.
Domingo
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed July 2022
Facebook Business Suite and also Instagram
If you configure your accounts since beginning in a good way your whole business will be at good health.
PROSStay organized with multiple accounts. Link and Manage ads for Facebook business and Instagram business within same place. Review inbox messages at the same time from both platforms FB / IG. Free, you can manage a lot of features to get a decent campaign at FB / IG at the same time and even the addition of Whatsapp. Really good way to manage and order admins, group accounts and assets, pixels for websites, ad accounts, assign people to specific resources, payment methods and more.
CONS"Audiences" are being reduced by Facebook and your targeting options for niche products or certain groups could be hard to be reached. Customer support is really annoying, concierges never have common sense and do any analysis of what is happening with ads, images or whatever is happening. Customer support takes so long to respond to you at least a week, that will cause a problem with your client if you are an agency, if you are independent is very stressful know that you are wasting time with an ad if it is time sensitive. If as an agency you pay multiple clients can't divide the invoice into that many accounts, or at least get their accounts mentioned, but you can have a list of every single ad mixed all together.
Arzu
Verified reviewer
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed April 2022
Easy Way to Schedule Your Content
I use the product almost every day. It really simplifies the post planning process. In particular, integrations with Instagram make it very easy for me to manage both Facebook and Instagram from the one platform. I especially love the analysis it offers. Actually, to sum it up, it gives me the feeling of managing a virtual company. Definitely not just a social media.
PROSThe post scheduling and automated posting features helps me to post easily. The post scheduling and automated posting features helps me to post easily. Page insights allows me to instantly master the whole scenario and take action. I can see all of my ads, messages or page insights one one dashboard. And it's really beneficial to have an all-in-one platform.
CONSI can't give a negative comment as it fully meets my needs.
Jessie
Verified reviewer
Utilities, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed December 2023
Good Tool for Social Management
Overall the business suite does what I need it to do. Sometimes it can take a little bit to get where I need to, I can go in circles. You'll definitely want to make sure that anyone who has access knows what they're doing, if they get to poking around it could be problematic. For being free it's a great software for those who may not want to pay for an extra management software. I use just strictly this for several pages that I manage.
PROSEverything is in one spot and scheduling/responding to social posts and messages is easy.
CONSSometimes the app can be a little lacking compared to the desktop version and the desktop can get a little cumbersome.
Cory
Hospitality, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
Good program but use in conjunction with others
Use it all the time with very little issue. Good but not great. Certain aspects are very good but partnering it up with a program like Hey Orca makes for the best experience.
PROSHas very good reporting and scheduling tool is easy to use.
CONSCan be a little cumbersome to use. Scheduling for example I would use other programs such as Hey Orca. Very good reporting system though and great at managing multiple accounts. So the best case is to partner it with other software to make foe the best experience.
Nath
Verified reviewer
Leisure, Travel & Tourism, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2023
A great professional tool
If you have a business that uses Facebook or Instagram as a page to interact and get closer to your community, Facebook Business Suite is an essential tool! It's worth taking the time to learn how to use the tool better.
PROSthe tool is great and I use it mainly for scheduling publications and little for making announcements, but I know that there are several features for account management and, today, it is a huge facilitator for business
CONSPerhaps because it offers a range of options and customizations in advertisements and other functions, the tool has become very complex and difficult to manage for those with small businesses. After spending a lot of time, I understand how it works and this makes many people give up in the process, missing out on great opportunities. Who knows, maybe if they released a simplified version.
Medhat
Verified reviewer
Architecture & Planning, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
Outstanding application experience
Help me schedule many things and control more than one account at a time
PROSThe product is very easy to use and has no complications and helps me a lot
CONSSome minor additions that do not affect my experience at the moment
Awan
Marketing and Advertising, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2022
Social Media Management Tool- Best and Free Tool
My overall experience with Facebook Business Suite remains very good. I am still using it for scheduling my posts on Facebook and Instagram.
PROSFacebook Business Suite is one of the best social media content publishing and scheduling tool. It is available on every Facebook page's option. You can easily publish and schedule your posts on Facebook and Instagram at the same time. You can also publish and schedule your stories on fb and Instagram at the same time. The most important benefit of this tool is that it is totally free to use. And you can also make analytics report for the clients. Not only limited to this, you can run paid campaigns through this tool as well. I totally loved it.
CONSFacebook Business Suite can only publish and schedule on Facebook and Instagram. It don't have options to handle other social media platforms like LinkedIn, Twitter, etc. If you want to publish your content on social media platforms other than Facebook and Instagram then you have use any other tool for it.
Ahmed Ebrahim
Verified reviewer
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
The best business manager
I liked all the features that enables me to manage the business easily and easily communicate with customers and enables me to manage more than one page for my work and provide me with all necessary information and reports
PROSFacebook is one of the largest social media platforms in the world, my business gain exposure to potential customers, Facebook business manager allows to control all of resources and ensure that the right uses have the right admin rights to the right Facebook pages and ad accounts
CONSThere are several bugs when using it and and the employees should have perfect training to learn how to use Facebook business manager
Wale
Verified reviewer
Internet, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed June 2022
It has become a necessity for business
Although Facebook Business makes it easier to manage business pages and advertising campaigns, it is imperfect.
PROSFacebook Business Suite makes it easy to make several business pages and multiple advertising accounts for different clients. The amount of tools you have access to makes your work easier and the progress of your campaigns easy to track
CONSIt appears ad moderation is now done by AI because there is a lot of false flagging lately. We've had several instances where our ads are flagged for the wrong reasons only to be unflagged again after requesting for a review.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2022
Facebook Business Suite is what you would expect from Meta
For our business, it's a necessity because we want to advertise our services on Facebook and Instagram. Still, if there was any competitor that could offer a similar service and audience, we would switch as soon as possible.
PROSThe fact that we can advertise our services for free and optionally pay ads.
CONSThe customer service is the worst of any software we've ever used. We get a response multiple weeks after sending a request, if we even get a response.
Shanna
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed April 2022
Great way to build social media presence
This tool has been great for integrating social media posts and connecting to other sites as well. Can easily schedule posts in advance so it's easier time management. Also integrates well with websites and Instagram accounts automatically if set up right
CONSReaching anyone for help is near impossible if you have any problems with your account
Anonymous
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2022
Facebook Business Suite
This software is amazing, it makes my work easier, I like it and recommend everyone who runs social media accounts to use it.
PROSFacebook Business Suite is a great software to manage my business pages on social media like Facebook and Instagram. It is easy to use, and functional, you can use it from any device that you have.
CONSIt takes me a little while to understand how it works, otherwise, it is a really good app.
Klodian
Mechanical or Industrial Engineering, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Page manager
Excellent
PROSI loved everything about it. It helped growing the business.
CONSI would liked a more light version , in mid range phones it gets stuck sometimes.
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2022
Facebook Business Suite review
It is a useful tool that allows businesses to manage their Facebook social media pages, keep track of insights and create ads. It saves time because you can schedule posts and it allows you to post on both Instagram and Facebook simultaneously.
PROSIt allows me to manage my facebook business page and link it with Instagram.
CONSI don't like that the uploading of videos can be very slow.
Kudzai
Verified reviewer
Construction, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Proud review
The fact that all the companies accounts are connected. You can post once to all your social media accounts. How cool is that ??!!
CONSThat they haven’t adjusted the automatic picture resizing to fit all social media posts but that’s not an issue to worry about because it gives you the ability to post the actual quality you want the world to see.
Reason for choosing Facebook Business Suite
It’s easy to use, all inboxes in one section is something to really consider when getting these apps. An app is supposed to make your life easy and Facebook Business Suite gives that in abundance.
Sercan
Construction, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2024
It is a platform that allows businesses to manage their business pages on Facebook.
Business owners can promote their businesses, interact directly with their customers, and reach more potential customers through Facebook Business
CONSI think it is necessary to campaign to support small businesses.
Enes
Information Technology and Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed June 2022
Facebook Business Suite Review
Thanks to reporting and statistics, I can create a strategy for myself by looking at the data. This is my favorite feature.
CONSThere is no feature that I dislike the most. The fact that it is both convenient and inexpensive makes the application stand out in its field.
sanjoy
Entertainment, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Facebook Business Suit - A place for best Facebook Business management
I manage all my facebook page and other business through it. I didn't face any obstacles. So my overall experience was really great.
PROSThe post scheduling and automated posting. It helps me to post easily and timely
CONSEverything was perfect there. I have no objections.
Brittany
Leisure, Travel & Tourism, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2022
FaceBook Business Suite
FaceBook Business Suite is instrumental for growing my side gig.
PROSAutomatic posts, page insights, and advertising provided by this software has helped my small business/side gig grow more then I could have imagined.
CONSThese software is necessary to grow your small business. The only problem is that the advertising comes with a cost, but it’s worth it.
Ryan Samuel
Verified reviewer
Hospital & Health Care, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed November 2022
A Must Have If You Have A Business And You Use Your Facebook
This product rocks and helped me so much in my business.
PROSAutomated Posting and Post Scheduling for me are their best features. It helps me save time on doing my business in my Facebook account. I don't need to post everyday about my business. I only open my Facebook Business Suite once a week whenever I create a post about my business, then schedule and automate it to be posted everyday. I didn't spend any dime with these features.
CONSIf you encountered any problems within the business suite, their support are not very easy to reach.
Steven
Verified reviewer
Religious Institutions, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2022
One location for all social media needs
We've used this to manage our social media engagement and has made it more efficient to do so.
PROSBusiness suite is very helpful in that it provides one location to manage our social media needs. We can monitor engagement, schedule posts, and engage with followers.
CONSThe layout changes alot and when that happens it can make it a challenge to find exactly what you need.
Phil
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2023
"Streamline Your Social Media with Facebook Business Suite: A Comprehensive Review"
Facebook Business Suite is a great tool for businesses to streamline their Facebook and Instagram presence. The software lets businesses manage their social media presence in one place with scheduling and publishing, advertising, and analytics. Businesses save time by not switching platforms.Before utilizing Facebook Business Suite, examine its drawbacks and price. The platform has extensive advertising possibilities, but firms may need a large expenditure to get results. The program only supports Facebook and Instagram, so businesses with other social media accounts must handle them independently.Consider Facebook Business Suite's learning curve. For small businesses or those new to social media marketing, the platform can be intimidating.In conclusion, Facebook Business Suite can help businesses streamline their Facebook and Instagram presence, but it's vital to weigh the pros and downsides before signing up.
PROSSimplifies social media management by bringing multiple pages and accounts into one platform.Provides analytics and insights for businesses to better understand their audience and track their results.Offers the ability to schedule and publish content, respond to messages and comments, and run advertising campaigns across both Facebook and Instagram.Integrates with other tools such as Shopify and Google My Business, making it easier to manage a company's online presence.
CONSLimited to Facebook and Instagram only, so businesses that have a presence on other platforms will still need to manage those separately.Some features, such as advertising, may require a significant budget to be effective.The platform can be overwhelming for small businesses or those new to social media marketing.
Cory
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed March 2022
Only Facebook Suite not Facebook SWEET!
Overall, I can image my life without it and it's FREE. That being said, there is always some thing to complain about.
PROSIt's an incredible tool for posting to our various social media accounts. It makes everything 10x easier, especially from a phone. Toggling between accounts is easy. Boosting posts is usually easy. The pro's far, far, far, outweigh the cons.
CONSThere is a list for sure • Everything is always moving and changing. Innovation is great, but the changes Facebook makes are not shared to the consumer. The also give the appearance of not caring about our opinion. Obviously, there are probably hundreds of thousands of users or maybe in the Millions. I literally use it all day long. I'd like my feed back to be heard. • Notifications linger. It's impossible to clear all your notifications and actually stay on top of things. If I click on a notification, I want to know about the thing I click on. • Employment Advertising. Don't waste your time if you are a restaurant/bar/brewery. Facebook's rules have made it impossible to do paid advertisements. • It would be nice to have photo editing like instagram has in the app.
Reason for choosing Facebook Business Suite
Cost vs the added benefits of Buffer deterred me. To be honest, I quit using buffer because I had to open instagram to repost.
Reasons for switching to Facebook Business Suite
We used to use just Facebook until they created the business suite.