The only major limitation is lack of integration with your existing calendar, which means you could get a missed call when you are unavailable, making for a poor user experience.

It's really a good tool which converts visitors in lead or callers. Chances of increasing the prospect are really quite high.

At the moment I am using webhooks and zapier to push appoinments to the calendar, but at risk of double booking with something else.

It was easy to integrate onto our website and allowed us to have a very compelling call to action for our potential customers. This app is very customizable and allows to adjust most every aspect.

Good customization capabilities. Great interface both on desktop and on mobile navigation.

Dashboard interface and very good usability. Support of good quality.

I saw how the right choice was by choosing Novocall for investment. It helps businesses increase their sales and I love it.

The team is absolutely amazing. The speed at which they upgrade and improve the product is remarkable.

Great set of functionalities, very easy to setup and to get it up and running on my website. Great support team, very fast response.

Easy to use and install. Perfect for freelancers because customers can easily contact them.

I love that Novocall allows you to chat with potential customers on different messaging apps. Our potential customers have increased 3 times after using Novocall.

I like the way that it connects with your website to provide customer phone service effectively. It has lots of integrations and is easy for the customer.

The website is very difficult to operate on a touch device.

PlanPlus Online for Real Estate is the best CRM solution on the planet. I have used other top CRM's in the past and I am amazed at this product and service.

It's just awful when it comes to syncing with, well, anything: Outlook, iPhone, Google.

There are rapid changes in technology and it's hard to keep up with little glitches.

One thing I really like is how user friendly the interface is. There are multiple navigation paths to get things done.

Empower yourself to perform at your best & bring your team with you.

The calendar is pretty good. That’s about it unfortunately.

Helps keep me organized an on task. I like the ability to plan for the long term.

PlanPlus Online was great from our first call. They came highly recommended along with their product and both are great.

I think I deserve a refund. I'm surprised how mad this makes me when I use this program or just think about this program.

Emails to support are ignored. The email centre has been broken for 7 months.

They have very responsive customer service. The staff is incredibly knowledgeable and very responsive.

I like having an easy to use interface, collaborative environment and easy to compare scheduling tools. Also, I like their mobile integration for the iPhone and iPad.

Fantastic planning, organization and communication tool. Price is great and so is the customer service.

Great product as it is, and it is my understanding that changes are coming that will capitalize on the great features that already exist.

I have limited technology experience. There needs to be more guidance on who to integrate the phone with the computer.

I love the way you prioritize task. It's designed how I work since I was trained to use the Franklin Planner back in the day.

Very powerful tool with options for personal customization. It's especially good for assisting with values-driven goals, tasks, and planning.

We were really struggling with the one that we were using and knew that we needed to change.

The company is committed to customer support. Rep. who is the Director of Business Development, reviewed my profile and made sure I had all of the options to increase my productivity.

Technical support is very responsive and helpful.

Does not work right on Computer Browser and they know it but, are not fixing it. They've known about this problem for a very long time.

I was trying to set up sales revenue and prospect reports. Their reports worked but in the end, I went back to using Outlook.

Or that a pop up window of an error is a known issue and will always occur and they just say you have to go with it.

There are no pros at this point. Possibly the layout is great but I would not know since I cant get it to work.

US Dollar

Novocall is a cloud-based marketing solution that enables businesses to streamline processes related to customer communications, lead generation, conversation tracking, client follow-ups and more. Customers can utilize the platform to send messages and schedule return calls in case of agents' unavailability.


Novocall allows organizations to track interactions with website visitors and capture callers' details such as name or contact information. Administrators can use the dashboard to monitor changes and gain visibility into the call or message type across communication channels. Additionally, it lets users send pre/post-call messages or emails to clients and set up triggers to engage with interested website visitors.


Novocall facilitates integration with various third-party applications such as Salesforce, Google Analytics, Hubspot, Microsoft Outlook and more. The product is available on annual and monthly subscriptions and support is extended via phone, FAQs, documentation and other online measures.



LongDescription

Call Tagging

Call Transfer

Lead Capture

SMS Messaging

Automatic Call Distribution

Auto-Dialer

Lead Distribution

Call Recording

Calendar Management

Data Import/Export

Call List Management

Campaign Planning

Call Routing

Recording

Lead Management

Performance Metrics

Call Reporting

Multi-Channel Communication

Activity Dashboard

Reporting & Statistics

Reminders

Chat/Messaging

Conversion Tracking

Keyword Tracking

Dashboard

Contact Database

Customizable Forms

Call Transcription

Call Monitoring

Third Party Integrations

Call Tracking Metrics

Appointment Scheduling

Live Chat

Campaign Management

Web browser (OS agnostic)

Novocall is available at $39/month. It also offers a free trial.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Novocall 

Live Online

Webinars

Documentation

PlanPlus Online uses the Franklin Covey business planning methodology to help organizations and professionals in real estate, insurance and finance sectors manage both time and customers.


The system provides an all-in-one solution for sales automation, customer relationship management and support, email marketing, project management and website integration. PlanPlus Online utilizes Franklin Planner's core personal productivity tools such as calendars, contacts, notes and task sheets to manage a company's sales, marketing, customer support and project management.


PlanPlus Online includes features for leads management. Businesses can reduce the number of leads lost during the transition from phone to a database and improve their response time. With automated messaging, sales representatives can spend more time gathering new businesses and less time updating redundant information.



Forecasting

Internal Chat Integration

Property Management

Document Storage

Sales Pipeline Management

Referral Tracking

Calendar/Reminder System

Listing Management

Projections

Contact Management

Email Marketing

Territory Management

Shared Contacts

Marketing Automation

Social Media Integration

Workflow Management

Website Integration

Segmentation

Interaction Tracking

Web Forms

Website Management

Commission Management

Lead Qualification

Quotes/Estimates

Pipeline Reports

Task Management

Document Management

Prospecting Tools

Search/Filter

Mac OS

3 Product offerings from $69/yr, $350/yr, or $599/yr

Novocall vs PlanPlus Online

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Support and Training

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