Easy is the best way to describe it. Support is always fast to respond, program is easy to use, and it generates more reviews than I could imagine.

Not the easiest to integrate. Requires some custom CSS to display properly.

Software is easy to use. Like the speed and efficiency of review collection.

The software does not notify you when a customer upload images and when they do, most images are cut from the software and impossible to use.

And the survey questions themselves prompt high quality responses that are very useful for business insights.

The reviews from Shopper Approved integrate nicely into our site, providing our customers with both overall site reviews and product reviews.

Shopper Approved is a great service to support your SEO campaigns as long as you are getting 4+ stars on your reviews.

With shopper approved, we can interact more with customers and let them help other customers know where to get great services.

I feel it's a great value for the price. It's also a well known review software so many customers have heard of the company which helps validate the reviews.

Shopper Approved is very user friendly and their support is top notch. I like being able to reach out to the customer and while I'm waiting on their response, the review is hidden.

Very easy to set up, pricing is reasonable, a great platform for our customers to rate our business.

It doesn't hurt that it works great and is easy to use.

Shoppers don't need to give their full name or opt in to the complete survey. All of this makes it easy for the shopper to submit a quick review.

Also, the user interface for the service is dated and clunky. It's not at all unusable, however, just a little confusing.

I feel that my store's reviews on Shopper Approved help overall with our SEO and to increase consumer confidence in our small company.

Ease of management and communication interface. Love the ability to customize the questions.

Easy to Use, Well Integrated. I like how seamlessly it integrates with our shopping cart.

The software and implementation is easy to accomplish and they have excellent technical support if needed.

I love that it requests a review at checkout and then follows up after delivery. Gives us a better chance of actually acquiring reviews.

Shopper Approved has been a pretty painless integration over the years.

I have recently had some support tickets regarding payment for services and they were followed up on quickly and effectively.

Shopper Approved has had the same pricing since we started. Their integrity is what we like most.

We used them after seeing a keynote speaker discuss Shopper Approved at marketing conference. We integrated them into our store and it's been really successful so far.

Shopper Approved is a valuable tool that underpins the  social validation requirements of our business. I can recommend Shopper Approved without hesitation.

We appreciate how easy and affordable it is for us to collect ratings from our customers for our Google Merchant profile.

Shopper Approved's website integration team is great. They were able to quickly and easily embed review widgets into our website, and they were very helpful and efficient in the process.

Overall, Shopper Approved is a decent product for the price point. It is very affordable, so we overlook the inconveniences.

The product support is very good - speak to a live person who speaks clearly. The setup, website integration and training are very good.

No big complaints besides that it seems like we should be further up in google rankings than we are organically.

We are satisfied with Shopper Approved because it centralizes our reputation and review management and the dashboard is very easy to use for our customer service team.

Shopper Approved made it super easy and our Google ratings are through the roof.

I like the ability to customize this to your individual needs. The daily reviews help bring confidence and being able to highlight the ones that show first are a great to show potential customers.

Customer support is excellent. They walk you through everything.

The Merchant tools interface is moderately confusing. Even after 3 years I still have trouble finding what I'm looking for.

We were fortunate to be with Shopper Approved from their beginnings.

Customers can clearly see from our reviews that they can trust us. Anytime we've had to call customer service, it has been a pleasure dealing with the Shopper Approved representative.

I like that it works seamlessly  and user friendly.

It's good for the most part. I want to praise [SENSITIVE CONTENT] as they were tremendous with their customer support.

Very difficult for customers to update their review.

The website is very difficult to operate on a touch device.

Requires needless cutting and pasting. You can do this with tasks but not with notes.

PlanPlus Online for Real Estate is the best CRM solution on the planet. I have used other top CRM's in the past and I am amazed at this product and service.

It's just awful when it comes to syncing with, well, anything: Outlook, iPhone, Google.

There are rapid changes in technology and it's hard to keep up with little glitches.

One thing I really like is how user friendly the interface is. There are multiple navigation paths to get things done.

Empower yourself to perform at your best & bring your team with you.

The calendar is pretty good. That’s about it unfortunately.

Helps keep me organized an on task. I like the ability to plan for the long term.

PlanPlus Online was great from our first call. They came highly recommended along with their product and both are great.

I think I deserve a refund. I'm surprised how mad this makes me when I use this program or just think about this program.

Emails to support are ignored. The email centre has been broken for 7 months.

They have very responsive customer service. The staff is incredibly knowledgeable and very responsive.

I like having an easy to use interface, collaborative environment and easy to compare scheduling tools. Also, I like their mobile integration for the iPhone and iPad.

Fantastic planning, organization and communication tool. Price is great and so is the customer service.

Great product as it is, and it is my understanding that changes are coming that will capitalize on the great features that already exist.

I have limited technology experience. There needs to be more guidance on who to integrate the phone with the computer.

I love the way you prioritize task. It's designed how I work since I was trained to use the Franklin Planner back in the day.

Very powerful tool with options for personal customization. It's especially good for assisting with values-driven goals, tasks, and planning.

We were really struggling with the one that we were using and knew that we needed to change.

The company is committed to customer support. Rep. who is the Director of Business Development, reviewed my profile and made sure I had all of the options to increase my productivity.

Technical support is very responsive and helpful.

Does not work right on Computer Browser and they know it but, are not fixing it. They've known about this problem for a very long time.

I knew shortly after looking at it that this was the product for us. The simplicity of use, combined with the rich features, and customizable nature of the product was just fantastic.

I was trying to set up sales revenue and prospect reports. Their reports worked but in the end, I went back to using Outlook.

Or that a pop up window of an error is a known issue and will always occur and they just say you have to go with it.

There are no pros at this point. Possibly the layout is great but I would not know since I cant get it to work.

US Dollar

Shopper Approved is a cloud-based solution that allows businesses to collect, manage and actively promote reviews and ratings from their online customers. From the Shopper Approved platform, teams can create widgets to be displayed on websites while choosing the specific ratings and reviews they want to show.

Shopper Approved automatically generates SEO-optimized landing pages based around reviews on products and services posted by customers. Newly created landing pages are automatically spidered by Google, Bing and Yahoo, opening up new SEO keyword opportunities for businesses.

LongDescription

SEO Management

Review Notification

Review Badge Management

Real-Time Notifications

Email Reminders

Website Integration

Review Monitoring

Reminders

Response Management

Dashboard

Ratings/Reviews

Customizable Branding

Social Sharing

Review Request

Widgets

Feedback Management

Social Promotion

Negative Feedback Management

Commenting/Notes

Multi-Channel Marketing

Surveys & Feedback

Activity Tracking

Customizable Fields

Data Import/Export

Email Templates

Customer Experience Management

Conversion Rate Optimization

Performance Metrics

Social Media Integration

Event Triggered Actions

Customization

Activity Dashboard

Alerts/Notifications

Customizable Templates

Monitoring

Customizable Forms

Third-Party Integrations

Social Media Monitoring

Form Builder

Publishing Options

Survey/Poll Management

Reporting/Analytics

Survey Builder

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Shopper Approved

Live Online

Webinars

Documentation

Videos

PlanPlus Online uses the Franklin Covey business planning methodology to help organizations and professionals in real estate, insurance and finance sectors manage both time and customers.


The system provides an all-in-one solution for sales automation, customer relationship management and support, email marketing, project management and website integration. PlanPlus Online utilizes Franklin Planner's core personal productivity tools such as calendars, contacts, notes and task sheets to manage a company's sales, marketing, customer support and project management.


PlanPlus Online includes features for leads management. Businesses can reduce the number of leads lost during the transition from phone to a database and improve their response time. With automated messaging, sales representatives can spend more time gathering new businesses and less time updating redundant information.



Forecasting

Internal Chat Integration

Property Management

Document Storage

Sales Pipeline Management

Referral Tracking

Calendar/Reminder System

Listing Management

Projections

Calendar Management

Contact Management

Lead Management

Email Marketing

Territory Management

Shared Contacts

Marketing Automation

Workflow Management

Segmentation

Interaction Tracking

Web Forms

Website Management

Commission Management

Contact Database

Lead Qualification

Quotes/Estimates

Pipeline Reports

Task Management

Document Management

Prospecting Tools

Search/Filter

Mac OS

Web browser (OS agnostic)

3 Product offerings from $69/yr, $350/yr, or $599/yr

Shopper Approved vs PlanPlus Online

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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