The flexibility provided for the configuration of the indexes and the searching criteria makes it suitable any kind of data and search needs. The query building flow is also easy to understand.

It's an inexpensive solution that's easy to configure for searching of complex content like major support portals.

The customer service has been excellent and user-friendly.

Increased conversions, reduced bounce rate, and significantly more control over our search results.

Swiftype seemed to have something to hide. We would talk with them about above indexing issue, and they said they would get back to us soon.

It does what it needs to do, in that it provides predictable search results with the ability to tweak the search result rankings.

Our products got better, we make good money and save our time.

Learning ElasticSearch seems to be a bit more difficult than learning it's competitor, Solr.

Sharding and migrations were quite hard to manage.

The last month or more, most of our searches were spam bot searches for non-existent domain names. This made our reports really worthless.

It's a great tool to setup a search platform almost of any size in a company.

I still haven't figure the implementation of replication and clusterization of Elasticsearch, but maybe it is a lack of information.

Easy to setup, user-friendly and powerful app, also you can manage multiple websites with. Good support, integration and a flexible management dashboard to tweak all in one place.

Setting up a search platform using Elasticsearch was super fun and easy.

We have not had this problem anywhere else on our sites.).

Our overall experience with Swiftype was really negative.

The ease of search makes it possible for clients to get the answers they need quickly.

It seemed to provide more accurate search results over time. Customer service concerning technical questions was good.

Well thought out restful API and they did CORS headers right.

Elastic search has completely changed how we can fetch and visualize our customer's data. With the advanced text indexing, we can easily build a text search engine which gives accurate results.

It's simply the industry standard for search. The extensive functionalities make complex problems look easy.

The process of refining the research is manual and slow. Bad documentation and need more usage examples.

Finally, in the elatic stack there is no module that crawls completely integrated.

It turned out to be far less expensive than we thought. Swiftype is a bad investment if you have lots of files to be indexed but far fewer monthly searches.

It made a huge improvement to our site searches.

It has given us the similar functionality with improved UI. The UI for optimizing the search is really easy to use yet powerful.

Elasticsearch is the best search engine available in the market, it's the state of the art for it's technology.

Best search engine available, it's really powerful when combined with cloud solutions.

I was able to get some great search query response times and development efforts were minimal compared to dealing with Lucene directly.

Support team, in particular, stand out as a team that provides star service whenever we need help, and I cannot praise them enough.

We needed a comprehensive tool, easy to operate which all our UK Franchise owners could use. Workbooks fitted the bill perfectly and at a price acceptable to everyone.

We have used that feature a lot to make the program our own. I also love the automated reporting so that I can send my reports to my superior by simply scheduling the action once.

Some times we have difficulties with the reports function. We found some troubles with planning tools and the synchronization with the software.

I really like the fact I can quickly filter data, so if I want to list all members and what activities they are interested in,  it's just a couple of clicks and I have what I need.

We increased our sales with the help of this software by tracking all the customer queries and filling them in a timely manner, so the software worth the investment.

Flexible, easy to track projects, intuitive. Excellent for exporters as can be used in multicurrency format.

Generally, as a business we are happy with the platform. The team at Workbooks are friendly and go the extra mile.

Runs very slowly at times, this makes for frustration on a busy support desk.

It is fully featured and has been a godsend for both GDPR compliance and integration and for developing marketing strategies.

Strong CRM platform with amazing support team.

There is very little that i dis-like about this software as any issues can be raised and put into development.

Overall it's very good, support is excellent and the team are very helpful.

The presales support was excellent, the vendor showing a real understanding of the client's needs and desire to get to the optimum solution.

Great CRM software at a good price point. It has all the functionality you would expect.

Cumbersome API, few integrations, especially in the US, poor response times for US support, since they're in the UK.

The reporting side is always very helpful, and the support team always do there best to assist and help. I would recommend workbooks to anyone wanting a simple, yet effective CRM system.

Relative to the completion, it provides a lot of functionality at a very reasonable cost. The support is responsive and good too.

There are too many tabs and it's confusing. If I put in a part number, only a portion shows in the tab.

It has taken awhile for the installation and setup - meaning that we are unable to use workbooks yet, because of problems with the initial setup with workbooks.

Customer support has improved since we started to use workbooks as we can easily track previous calls. Also the ease of creating and scheduling emailed reports helps greatly.

Good customisation; easy to use; automatic email reports. Highly adaptable and benefit for continuous development.

A great time saver, particularly when it comes down to GDPR compliance and integration. Also, it has been useful in developing marketing strategies.

This software is very easy to use that is why I would definitely recommend it to  other companies to use it to.

I like the reporting module, it is quite user-friendly.

I really like the ability to collaborate with my peers.

Excellent experience had by all. Team were responsive and felt like we had support from all areas.

The flexibility is key for us and the ease of use. If something is quite the way you like you can easily configure it and change it on the fly which is great.

The best thing about Workbooks is how flexible the reporting is and having access to API data for any report you create is an added bonus.

I admire the support offered by Workbooks, they are efficient and happy to help.

US Dollar

Elastic Enterprise Search is Elasticsearch, with a complete set of specialized tools and extensible APIs that make it easy to build search solutions and give users the best answers, every time. Monitor performance with robust analytics, tweak relevance in real-time, and scale it all seamlessly.


LongDescription

File Management

Data Source Connectors

Analytics

Data Aggregation

Real Time Analytics

Engagement Tracking

Personalization

Text Analysis

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Active Directory Integration

SSL Security

Sentiment Analysis

Single Sign On

Data Extraction

Behavioral Analytics

Semantic Search

Knowledge Management

Recommendations

Faceted Search/Filtering

Fuzzy Search

Customizable Fields

Natural Language Processing

Data Capture and Transfer

Content Library

Full Text Search

Data Import/Export

Customer Activity Tracking

Content Management

Real Time Data

Data Security

Data Retrieval

Product Recommendations

Data Discovery

Filtering

Real-Time Notifications

AI/Machine Learning

Real-Time Updates

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Data Visualization

Multiple Data Sources

Customizable Templates

Multi-Language

Product Search

Customizable Branding

Behavior Tracking

Reporting/Analytics

Usage Tracking/Analytics

Trend Analysis

Machine Learning

Drag & Drop

Tagging

Third-Party Integrations

Document Management

Indexing

Search/Filter

Data Classification

Augmented Analytics

Intelligent Search

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Elastic Enterprise Search

Live Online

Webinars

Documentation

Videos

Workbooks offers growing companies a SaaS platform to run their business and engage with their customers – at an affordable price. Workbooks designs, develops and implements its own software, which is targeted specifically at mid-market organizations.


The platform helps manage the sales team with real-time reporting and activity tracking, increase sales productivity with automated workflows and mobile apps, improve forecasting and make insightful decisions. It also allows companies to efficiently run marketing campaigns, manage data, segment and target accurately, measure ROI and drive alignment – maximizing the demand funnel.


 Businesses are able to easily create and deliver accurate sales quotes, generate contracts and orders, and sync the information with their financial system for maximum visibility and efficiency.


Finally Workbooks provides customer service functionality that includes multi-channel case management, activity history tracking, Service Level Agreements (SLAs) measurements etc. to help increase agent productivity and deliver an exceptional customer experience.



Commenting/Notes

Cataloging/Categorization

Customer Surveys

Forecasting

User Management

Internal Chat Integration

Data Enrichment

Product Catalog

Lead Capture

Performance Management

Proposal Generation

Leaderboards

Data Synchronization

Customer Segmentation

Rich Text Editor

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Electronic Signature

Calendar/Reminder System

Pipeline Management

Communication Management

Customer Database

Call Logging

Calendar Management

Call Management

Activity Management

Sales Trend Analysis

Email Tracking

Customer Support

Process/Workflow Automation

Lead Generation

Email Templates

Self Service Portal

Contact Management

Opportunity Management

Configurable Workflow

Lead Management

Email Marketing

Mobile Access

Sales Reports

Sales Activity Management

Performance Metrics

Territory Management

Channel Management

Text Editing

Shared Contacts

Marketing Automation

Role-Based Permissions

Request Escalation

Social Media Integration

Lead Segmentation

Workflow Management

Email Management

Source Tracking

30-day free trial, no credit card required.

Free Edition - FREE
CRM: $39 per user, per month
CRM Pro: $54 per user, per month
Business: $78 per user, per month
Business Pro: $95 per user, per month

Elastic Enterprise Search vs Workbooks

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons