All Topline Reviews
1-11 of 11 Reviews
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Anthony
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
My Sales Team's New Best Friend
After watching the Onboarding video everything was easy to navigate. I had a great experience with Topline and would highly recommend it to anyone hoping to simplify their life and growth.
PROSThe best part of Topline is how it streamlines everything. We never wasted money on unused features. The automation suite – workflows, surveys, the whole deal – helped us run our business smoothly as a much larger company.
CONSThe only thing I did not like was if you exit Topline you have to get a 2FA code from your email before you get back in. I wish you could stay logged in for a time of your choosing.
Reason for choosing Topline
After reviewing all of the other alternatives and considering price, features, and capability it became obvious who was the best overall.
Megan
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
CRM on steroids!!
I’m glad we made the switch when we did! We haven’t looked back and are growing faster than ever!
PROSI love the butler services when I’m stuck but also the mentoring has been a game changer.
CONSHaven’t had any thus far! It has so many tools it’s mind blowing!
Reasons for switching to Topline
Lack of support and knowledge from their account manager.
Brooke
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Best platform for marketing!
Topline is helping us take our marketing agency to the next level. The coaching, the platform, and the confidence is all there!
PROSTopline is the full package!!! Automations, campaign management, CRM, social media, and more! I haven’t found a platform that can do all that Topline does!
CONSCons? There’s no such thing with Topline!
Reasons for switching to Topline
Their platform doesn’t include all the features we can get with Topline. Plus their support team isn’t supportive. The price wasn’t even worth what it offered.
Kat
Health, Wellness and Fitness, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Blown away at first experience
From the moment that I was introduced to Topline I was blown away by the fact that all of these softwares as well as the growth support was available at the price of the subscription. It almost felt too good to be true but the fact that this true is such a testament to the level of care that the people behind this company have for service providers.
CONSI have yet to run into a con! I am thrilled with this platform.
Reasons for switching to Topline
Because paying for all of these other platforms is significantly more than what I pay for Topline and is also multiple different platforms as opposed to this platform that encompasses every single thing that I need.
David
Printing, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Topline replaced multiple software services
Very impressed with the depth of functionality with Topline. This one tool has replaced 3 tools that I was previously using (Wufoo for lead capture, Freshbooks for invoicing, and MixMax for email campaign follow-ups).
PROSThe ease of use, and the depth of the functionality. I was blown away by the funnel management, the communication capabilities, and the workflow automation potential. I have barely scratched the surface on Topline's AI functionality but am excited to leverage these capabilities soon.
CONSSome features such as the website chatbot didn't work for me immediately, but the support team was able to help me out and get my issues resolved quickly.
Lee
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great team for our home services marketing
The whole team did a great job coming up with a plan on action for our home services business marketing.
CONSThere are no cons yet. Everything has been smooth.
Maximus
Consumer Goods, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
Incredible Value For Money and Great for Small Teams
It's been great for the small team I have. The CRM, automations, and tasks are are main uses and they're all great for the price.
PROSThe vast functionality it has is just incredible. We use it for about everything.
CONSThe workflows are a huge part of what we use topline for and in a lot of places it doesn't have the functionality we need causing us to have to look else where for solutions or come up with complicated work arounds.
Will
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Great Experience with Topline
Topline has been a major part in the change of my business plan. They provided both the tools and confidence for me to chase a dream and make it a reality. Our initial 6 month goal was to go to one trade show. I am about to go to my second in only 5 months.
PROSThe customer service has been amazing. I am awful with technology so it has been great having Topline to help explain things.
CONSI haven’t had enough time to use the software so I have no cons.
LAUREN
Management Consulting, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Excellent option for small business
I find this service to be really beneficial for small businesses. Having managed my consulting practice independently for some time, this had made me recognize the potential for automation and has made me realize that I can effectively run my own business. It cuts out administrative tasks, and i'm excited to further expand my business
PROSI like the variety of features. As a consultant, I didn't realize I had a need for a lot of the services offered and it made me realize how much I can automate to help grow my business.
CONSCan't say I have any yet - any questions or issues I have had were quickly addressed by the team.
Jesse
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Stellar product; expert consulting
The expertise and guidance was absolutely second to none. The UE is clean and intuitive on the platform.
CONSNothing. Everything has been top notch and has exceeded expectations.
Jordan
Printing, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
My Review.
All in one marketing platform. I honestly need to familiarize myself with the other features. I think a tutorial video that shows how to set everything up would make a great addition.
CONSNo video reviews to help newbs set things up.