All Typeform Reviews

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Jon

E-Learning, 2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2020

Great UI

User Profile

Ömer Faruk

Verified reviewer

Education Management, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Typeform has one of the most natural UI to design human centered forms and survey.

I have an extensive experience with software from the times of start-up to today. I would like to mention a specific case where we used software for an academic extensive survey. During the days of the Pandemic, Typeform supported the community extensively by providing pro accounts to the researchers specific to COVID-19. With the help of Typeform we have collected 11k of feedback from academics about their perceptions on how COVID changed their teaching in higher education. Thanks to the Typeform we collected a massive data that is used extensively for academic articles in Turkey.

PROS

As the title suggests, Typeform is for people who would like to ask opinions with style, rather than outdated web alternatives with boring designs. In social research, the first step to impress someone is to show them that the form or survey is specifically tailored to the user experience. With Typeform you can create this feeling from the introduction to the end of the survey. UI is very friendly and compatible with almost any device capable of web browsing. It is one of the true-responsive web applications out there. Not just user experience, but designing forms is also a breeze which provides new learners easy to control. Also for experienced form designing, logic system provides all the essential tools that one can possibly need.

CONS

Apart from the all responsive nature of user interface. Designing and editing form is currently for desktop browsers. Ablility to transform surveys into exams or quizez with audit support may extend the functionality further.

Reason for choosing Typeform

User interface is the absolute answer.

Reasons for switching to Typeform

Because UI feels a bit outdated and design distract users attention esp, in responsive mode.

User Profile

Ciera

Verified reviewer

Media Production, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2019

Limited but reliable and clean

Typeform is very user friendly, especially on the presentation end (your surveys appear clean and professional - which I find makes people more inclined to complete). On the back end, it is relatively easy to navigate through creating what you need and tailoring it, but can be a bit confusing and limited when exporting and analyzing the data gathered.

PROS

The best thing about Typeform is how clean, nice and professional your surveys turn out without doing too much work on your part in formatting the look of it. Reliable as a fairly quick to use aesthetically pleasing presentation.

CONS

The one hang up that I continue to find frustrating in using this platform for surveys is the way that you are able to access and view the data collected. I feel that Xcel style spreadsheets and somewhat outdated and an inefficient form of collecting and analyzing your data. For my usage, I have had trouble in finding other options as far as formatting to export your data.

Reason for choosing Typeform

Much easier to use and customize on back end for quicker and less in depth projects

Reasons for switching to Typeform

Superior visually as a presentation and for users to access, complete and submit [less roadblocks in accessing survey, completing, and exporting data]

Alicia

Consumer Goods, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

FUNCTIONALITY

2

Reviewed April 2023

Didn’t have enough flexibility for me

It initially felt like it would be a great option to me, but started to feel limiting, which led to frustration for me and giving up on trying to use it.

PROS

I liked the format used to build the form. It allowed for the format of the form to be visualized as you built it.

CONS

I didn’t like that you couldn’t really customize the form but so much while using the free option. It also didn’t feel like I was able to easily locate a of the options available to me.

Reason for choosing Typeform

Was just testing my options before making my final decision.

Reasons for switching to Typeform

Was looking for something a little more robust with options to build a form.

Nicole

Graphic Design, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed January 2024

Quick and Easy to collect data

Great tool and super helpful for gathering data of any kind.

PROS

It's quick and easy to set up your form, survey, or registration. The free version allows for a good amount of customization and allows for enough questions to fulfill basic needs

CONS

I wish we could pay for "per form" as well instead of the regular rate. I don't need the more detailed options as often (like conditions for example) so it would be nice to have one-off "for 1 form or 3 form" bundle options to be purchased instead of monthly/yearly subscriptions.

Reasons for switching to Typeform

curiosity and to try a different platform

Nika

Design, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

TF is the best pal for collecting responses

Overall, TF is my go-to tool when I need to collect any kind of answers. My clients also ended up using it after my recommendation...

PROS

I enjoy that TF lets me customize my forms to detail (also in other languages). The user interface is straight-forward, easy to understand from the beginning. That I can easily integrate with other tools I use.

CONS

Definitely the price and how slow it is on loading. I didn't know that I had to set up the integration with Notion before receiving answers...

Reasons for switching to Typeform

Google forms is not customizable (or very little), has obsolete feeling to it and is very boring.

Isabel

Information Technology and Services, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed December 2023

Awesome but pricey

Overall amazing experience. The only reason I don't recommend this to every company is because of the price.

PROS

Functionality and customizability are great. Can integrate with other user flows or processes easily. It is sophisticated yet easy to use.

CONS

It is pricey compared to similar tools. Smaller plans have very limited functionality. You need to have total clarity of how to leverage this tool to consider it in your budget.

Reason for choosing Typeform

Typeform had the robust functionality we needed and also the capability to use our branding.

Reasons for switching to Typeform

We needed to have better integrations with other user flows.

Jake

Computer Software, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2023

Modern style and customisable questions, but not very brand customisable

Overall, I love Typeform - especially it's main style and the templates. It does so much that's so useful, and it's definitely mainly a good experience. If I had to choose all over again which product I use, I would choose Typeform again for sure.

PROS

The default (and only) style is modern and looks great, and there are a huge range of options for the question and response types. There are a huge amount of great templates, which make it very quick to create a still detailed form.

CONS

There's a lack of brand customisation, so you can't match the form to your brand's style. This makes it look less native if you embed it into your application or website. Also, while the stats are mostly alright, they lack a feature that Jotform has that I love - turning all your statistics into a presentation automatically.

Reasons for switching to Typeform

So I initially used Google forms, from which I switched to Typeform, and then I tried out Jotform. I did switch back to Typeform, however.I switched to Typeform from Google Forms because Google Forms simply doesn't look as good as Typeform does, and it's a lot less customisable in terms of the types of questions and fields.

User Profile

Jared

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed May 2019

Modern, Smart Form Builder!

Typeform allows us to learn more about new customers about to start the onboarding process while also saving us time by collecting the info we need from them using their logic jumps.

PROS

Typeform has developed a tool with not only a modern, engaging design, but also extremely powerful. You can create a map of logic jumps depending on answers submitted by the registrant.

CONS

Typeform can be a bit complex to use and it's hard to tell if something has saved automatically or not.

Reason for choosing Typeform

Logic jumps plus we already had an account with Typeform for another department.

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Smeetha

Verified reviewer

Marketing and Advertising, 2-10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed June 2021

My favourite survey tool

Typeform makes it possible to create surveys that people want to complete. The process of answering is engaging, fun and pleasant. The data collection and view of overall results is also incredible!

PROS

The layout of questions on Typeform is incredible! It is certainly the most aesthetically appealing survey I have ever created. I have used the free version only!

CONS

It takes a bit of playing around and time to familiarise yourself with the question tools; this is not a major issue and is outweighed by the beauty of the end product.

Reasons for switching to Typeform

I tried Typeform out due to a recommendation and fell in love with the types of surveys that can be created on this platform.

Filip

Higher Education, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Beautiful form creation tool for all purposes

Simple to use and easy to start working with surveys. Logic option gives you another dimension for feedback.

PROS

Beautiful design of forms can help get an attention from respondents. Great tamplates to start from begining.

CONS

Price plans are to high for small teams.

Reasons for switching to Typeform

Still using SurveyMonkey for some type of surveys.

Nadia

Health, Wellness and Fitness, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

Beautiful, online forms in a highly user-friendly format

Typeform has allowed me to present beautiful surveys to my clients so they can share their thoughts, opinions and needs. It's pleasant to use, both for me and for my clients, and it's fun and fresh in the design and style. I have also been able to get further insight into the data collected thanks to the Typeform analytics dashboard. It's great to have a tool I can use when I need to rapidly create and publish a survey and engage my customers in completing it! I can rely on its well-thought out features and analytics tools.

PROS

I love how the forms work for the user: they're original, nice looking and highly functional. When someone fills out your questionnaire, they see each question individually. Once they answer it, they hit "enter" and they see the next question. The forms are very nice looking, with a good color scheme and font--it's definitely eye-catching and helps the user to focus on the question on the screen. Typeform looks professional and is an excellent way to gather information from your clients or anyone else you need to survey. It's also easy to create the survey itself and equally intuitive with its drag and drop style. The one-question-at-a-time format also helps to increase the number of completed forms, as it's not overwhelming, like a page of questions might be.

CONS

The price is reasonable but definitely adds another cost to your business for a single service that could be replaced by a free product. It is, however, worth the price if you regularly use surveys in your business. For those who'd like to add a logo or other additional business-specific designs, Google Forms would be a better bet as Typeform's branding possibilities are minimal. For my business I think Typeform is ideal, presentation-wise, but I have thought about how it might look less professional depending on whom I'm surveying (for example, very formal or traditional clients).

Reason for choosing Typeform

The look of Survey Monkey is not as modern and timeless. It's also a little clunkier to use and re-organize surveys. Overall, Typeform is much more functional for entrepreneurs, particularly thanks to its powerhouse analytics tools. In that regard, Survey Monkey cannot compete, and this was the main reason I chose Typeform over Survey Monkey.

Pius

Internet, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Typeform

Typeforms are awesome! It's been really easy to use from the start and is extremely reliable when it comes to third-party integrations working smoothly without regular errors. It's easy to collaborate and manage with fellow team members and as a team, we love it. It has its shortcomings but with a few improvisations of extra fields and third-party integrations here and there, you can get the best out of Typeforms.

PROS

What I like most is the opportunity to extremely personalize forms. You can do this with the data the user has just filled in or with data you have coming with from third-party apps, in my case Airtable. This gives you an opportunity to connect better with your lead and get a higher form completion rate.

CONS

Typeform needs to expand its integration with Airtable. You can create forms within Typeforms from tables on AIrtable but it has shortcomings for me. I have my data stored in Airtable but it's not possible to bring all multi-select field types or linked records when creating a form. I can easily export the responses to Airtable and add missing records later, manually, but It would be much better if I could have all fields on the form as it is on Airtbale with linked records. Also, it's sustainable to keep doing this manually if you collect a lot of data.

Reason for choosing Typeform

The conditional logic offered in Typeforms helps create better converting forms.

Emily

Management Consulting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Typeform Review

I love Typeform. I love that it integrates with our CRM and how easy it is to create forms. They consistently make updates to improve the software and make it even better as a marketing tool for its users.

PROS

Skip logic! Building forms with Typeform is almost like a game or a test because you have to think through situations and different paths people can go through filling out your form. The skip logic is crucial to having different pathways in one form for a custom experience.

CONS

The matrix-type of question isn't as customizable as I wish it would be. I guess it serves a different purpose than I assumed.

Reason for choosing Typeform

Typeform is way more customizable than Google Forms. We opted out of Gravity Forms because we steered away from using WordPress softwares.

Tommy

Entertainment, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2022

Typeform is top tier!

Typeform allows me to create forms that help engage and support my old and new customers that are looking to get more information or inquire about doing business. Overall, the experience has been great and I look forward to continue utilizing this great software to stand out from my competition and create a unique customer experience.

PROS

What I like most about this software is its intuitive ease of use and customizability. Typeform allows you to create stunning forms that engage your audience all while collecting important data to improve service.

CONS

Typeform does not have many cons, my least favorite feature is that ultimate features are unlocked with a higher paying plan, but that's not that bad.

Reason for choosing Typeform

Typeform made collecting data fun and engaging for potential clients in a way that google forms did not. Also the integration to put a type form anywhere (website, email, etc,) was so easy.

Reasons for switching to Typeform

Typeform presentation was more customizable and gave my forms a much more polished and tailored feel.

Ed

Marketing and Advertising, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2022

Elegant survey solution that just flows one question at a time

Great app, positive experience

PROS

Ability to seamlessly conduct a survey, one question at a time

CONS

Support was slow getting back to me on questions and still got me the answers

Reason for choosing Typeform

Elegance and flow of surveys using single question pages

Reasons for switching to Typeform

Functionality, integrations and price

Aimee

Alternative Medicine, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2022

Lost access to years worth of data without warning.

Using Typeform taught me that you can pay every month for a service and they have the right to change the terms of the service agreement and you can lose access to data that you’ve collected over years. For a long time I felt scammed by this situation. Now, I know that it was my own fault and you can’t trust a software company with your data. You either need to have it backed up or have it on a platform that emails you records of all the data. I currently use Airtable and every single form that is completed I’ll get an email with a full record of everything that was submitted in the form. This means that even if for whatever reason I lost my data I would still have all of my information backed up in my email.

PROS

In the beginning I really loved the software because it was so simple and beautifully laid out. I loved the design of it and I loved that my students and customers would only have one question of time that they were looking at when they were completing the form. It seem to really streamline the form process.

CONS

I used this software for three or four years and had collected hundreds of testimonials and data from my customers inside of the forms. Then one day without any advance notice I lost access to 10+ forms - specifically I lost access to the forms that had the most data collected. I didn’t receive any notice or opportunity to download my data or take screenshots of it before I lost access. The only way that I could regain it was if I paid 10 times more that I was currently paying. For this reason I will never use Typeform again, nor would I recommend it to anyone.

User Profile

Stephanie

Verified reviewer

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2023

As far as I'm concerned, Typeform is the ultimate tool for surveys.

Typeform is our team's go-to platform for creating customer surveys. The intuitive interface, conversational survey design, and customizable options have made it a top choice. Thanks to these features, our target survey respondents find our surveys engaging and easy to use.

PROS

I find Typeform's interface to be incredibly user-friendly, which adds to the visually appealing design of their surveys, forms, and quizzes. One of the standout features of Typeform for me is its conversational approach to survey design. By presenting survey questions one at a time, in a chat-like format, Typeform creates a more engaging and interactive experience for respondents. This unique presentation style has consistently led to higher response rates in our Typeform survey campaigns.

CONS

From my experience as a Typeform user, I have not encountered any shortcomings with the platform. The combination of its user-friendly interface and conversational approach to survey questions make it an excellent choice for my survey campaigns. I highly recommend Typeform as a scalable and reliable survey-making platform to anyone looking for the best features for their surveys.

User Profile

Jamie

Verified reviewer

Machinery, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

Elegant and effective forms for many different uses.

Typeform is very inexpensive for the features it offers and people are very impressed with the end result. We have been able to use it for much more than just a simple form or survey. They seem to be improving the product with v2 and it comes with no additional cost.

PROS

Form or surveys built with Typeform have a unique look that is easy to navigate and compatible with any device. Responsive design makes your form work on both desktop and mobile. Additionally, there are several ways to deploy your form. Their copy/paste code makes it very easy to create popups or overlays on your website. Typeform v2 just launched and it is a drastic change from v1, but with a little exposure, it quickly becomes apparent that they have made it faster than ever to create a form. v2 instantly displays changes that you make to your form and building it is as easy as typing in the browser. Along with its ease of use, Typeform offers more complex features that really allow you to expand your uses for the product. We use question branching and the calculator tool to make an inexpensive online quiz for a segment of our users. Typeform also supports embedding YouTube and Vimeo videos and uploading pictures.

CONS

There are two aspects of Typeform that I do not like. First, each "question" only allows you to upload one image and embed one video. I realize that this keeps it clean and elegant looking, but I would like the choice to use more if I want. Second, it would be nice if it supported basic HTML code for things like embedding a video from your own video service. Currently, I have to re-upload videos that we use to an unlisted YouTube account in order to use them in Typeform.

Anonymous

51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Hands down the BEST survey builder

You may not realize why you really need to switch to Typeform until you've actually tried it. There's just something about it that feels more human and welcoming, and makes the survey-taking process less painful and more fun. Both as a survey builder and as a survey taker. There's a lot of form-building software out there, but you owe it to yourself to at least give this a try. You won't regret it.

PROS

Typeform is hands down the best survey builder out there because it prioritizes the user experience. Surveys and feedback forms are a headache to take at the best of times, so the user interface should be beautiful, intuitive, and human-centric. The experience as a survey builder isn't half bad either. The platform does exactly what you expect, like copy/pasting content blocks and the enter key creating an additional answer option. You wouldn't think we'd have to be grateful for this kind of intuitive functionality, but sadly other form builders have made this something to celebrate. The plug-in to Noun Project for icons and Unsplash for stock photos makes it easy to create visually beautiful surveys too. There's also a whole untapped world of reference fields so you can easily integrate other information, like greeting a user by their name and auto-filling in their email address. It makes surveys more human, and that's a huge win.

CONS

There aren't a whole lot of cons when it comes to the survey building and the survey-taking experience on Typeform. The only complaints on our team have been from the more hardcore research types who want a lot of features available for analysis and reporting. Typeform does a great basic report that far exceeds what most people need, and you can generate a shareable link that updates as the answers update. But for some more advanced reporting features, our researchers prefer SurveyGizmo, which also has some more advanced translation features for surveys in other languages.

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Sunitha

Verified reviewer

Program Development, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed March 2023

Easy to use

Overall, Typeform is a great tool for creating forms, surveys, and quizzes. It is easy to use, and its wide range of features make it the perfect choice for anyone looking to create engaging forms.

PROS

The drag-and-drop feature makes it easy to change the order of questions or insert new ones. The interface is intuitive and the design is sleek and modern. Typeform also allows you to use logic jumps, which make it possible to create personalized forms where questions are only shown if certain criteria are met.Another great feature of Typeform is its wide range of question types. From multiple-choice to open-ended questions, Typeform has it all. It also allows you to add images, videos, and other multimedia content to your forms to make them more engaging and visually appealing. The analytics feature in Typeform is also very helpful. It provides detailed insights into how people are responding to your forms, which can be beneficial in optimizing your forms for better performance.

CONS

There was nothing in particular I didn't like

User Profile

Halimatun

Verified reviewer

Accounting, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

Top selection for online form builder

PROS

Typeform form and survey form template is very unique and very different than other normal template design that you get from other form builder. I don't have worry about the form compatibility for different device, as the form is responsive and automatically snap into place if user open it from computer or smartphone.

CONS

There are time when i need more customization on the form that i creating and beyond what the build-in template can offer. Unfortunately, it is impossible as not many customization can be done with it and it is frustrating.

User Profile

Elizabeth

Verified reviewer

Mechanical or Industrial Engineering, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed March 2023

In general, my experience with Typeform has been good enough.

My team uses Typeform to conduct extensive user research through surveys. The beautiful aesthetic design and conversational approach of Typeform make our surveys engaging, interactive, and unique, setting them apart from the average surveys that our respondents typically encounter.

PROS

Typeform's conditional-jump feature based on answers that a survey respondent provides is something I really like. It enhances my surveys customizability, making it versatile for a variety of target audiences. Typeform also offers different question types like ranking, rating, multiple-choice, etc. and allows for the integration of date, time, payment etc into our surveys. Additionally, the design and layout options make Typeform aesthetically appealing , thus leading to increased participation in our surveys by our targeted audience.

CONS

I find the learning curve for Typeform a bit steep, and it takes some time to get used to its functionality. This can be time-consuming and challenging, especially when dealing with new team members. For me personally, it is always like there is a new branching feature for me to learn on Typeform every other few months.

Matija

Higher Education, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2022

Best looking survey tool but expensive

Simple to use with great focus design and bunch of options to choose from.

PROS

Great design with simple focus design to keep people in survey.

CONS

Price is little to high since there is great free alternatives.

Reason for choosing Typeform

Design does not look like boring survey with only one question at the time and fast switching between questions. Bigger engagement with people.

User Profile

Crystal

Verified reviewer

Insurance, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2018

Generates Leads On Its Own

PROS

We absolutely love Typeform for our business. We have created many lead generating surveys and tools to help our users. We have even converted our PDF applications into interactive typeforms so people can complete applications on their mobile device. Typeform is easy to use, the possibilities are endless, and it is fun for users. We like the ability to customize typeform for our business using our business color scheme and logo. We also like that we can customize our typeform link when sending to clients. It feels less like we are sending them to a third party software and more like they are still on our website.

CONS

The "Calculate" feature does not actually calculate in the sense of a real calculator. Rather, it calculates "points" if you are creating quizzes and surveys. The new Typeform interface is kind of hard to get used to simply because we were SO used to the old interface. It's always hard when software companies change up their tool or give their tool a face lift....it takes some getting used to. New users will have no difficulty though. It's only a con for us because we were used to their original interface.

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