I love how Vista Social made managing and crafting posts for social media much simpler. It's amazing to have one platform that covers it all - drafting captions (which we all know can be incredibly time-consuming), monitoring social media conversations, and pulling together analytics for client reports. What I really appreciate is no longer needing a bunch of different tools for these tasks, like I used to. It simplifies everything -- even those who haven't used any AI or social media management tools will find it uncomplicated to use.

I don't have anything I specifically dislike, but if they can add a tool that makes it easier to do community management, that would be great.

I like how they onboard new clients. It was a seamless transition. I do not need to talk to anyone to get started (which annoys me). I want to explore new apps by myself and then reach out to their support team only if I need to. They provided a 14-day free trial when we got started which helped us compare their app to other apps we were testing before making a decision.

Nothing as of now, to be brutally honest. I will update my review if something comes up, but so far we are all good.

Scheduling for multi social media accounts

Instagram and TikTok feature fail to upload most of the time

Very good experience. I like the seamless integration with the social media profiles. AI capability was good and really helps you fast track your social media posting

Combination of post scheduling, chat, and review management into one intuitive interface is really good. The platform's design is visually appealing and user-friendly, it easy to navigate and utilize its diverse functionalities. I really liked ability to select specific pages for interaction, preventing confusion by consolidating messages into separate inboxes. Vista Social's AI capabilities are impressive. You can get good feedback and this will help you speed up your social media posts. The app is also really good to keep track of all the conversation and calendar. Notifications are there it can be helpful for support staff to be on top of converstations and issues.

Users cannot drag and drop scheduled posts to reschedule, requiring manual date changes. I had some problems initially to connect my social media accounts but this was a minor issue. Sends a lot of notifications by email. (might be good for an assistant who is continuously engaged)

Overall, it was worth making the switch from Agorapulse to Vista. At the time, Agorapluse didn't take AI integration as seriously as Vista did, and that's a deal breaker for me. So much of my stack is integrated with AI, so I need a tool that can keep up with that.

Solid onboarding videos to help navigate and get used to the UI, and I find the UI is much more user friendly than Agorapluse (the last SMM software I’m used to using). It’s more clean and easy to navigate, especially after watching the onboarding videos. The AI assistant helps shorten the first draft of my copy, all the while maintaining my brand's tone effectively. This saves me hours of time, without having to leave the app and navigate to ChatGPT. It’s already built-in the dashboard. last point. Having built-in reports is very convenient and saves me so much back and forth from having to generate reports manually with an external software.

I don’t see any chat box support. That would be nice to have. If they added an AI image generator to their AI Assistant (similar to the one in ChatGPT-4), then that would take this software to the next level. I understand that they’d need to charge more for that feature, but I would pay it. Last thing, I have trouble keeping my instagram connected. They should fix that bug. I don’t think I’m the only one who has experienced this issue.