I love how helpful the Socio event tech are. They are awesome a very high-level customer service.

I searched high and low for a virtual event platform that would easily integrate into our conferences at a reasonable cost. I'm so glad I went with socio.

The support team responded to questions quickly and professionally. It gave us great confidence to know they were available, and they seemed genuinely interested in our success.

Looking back, the major issues that we ran into were instances of user error rather than software errors.

It was a huge help that set us up for success using the product.

Have successfully run a number of conferences and the feedback from delegates about Socio has been great.

We reviewed several options and Socio was the best priced with the best feature options.

Statistics are poor (they're currently working on that).

The chat feature is amazing. I get answers to my questions within minutes.

The aesthetics were simple and pleasant. I appreciated that is was easy to read both by destop and handheld device.

They are quick to respond with user friendly terminology. The platform can be adjusted to highlight what is important to your attendees so you get what YOU want not what the company says you need.

You also get access to training videos and amazing webinars monthly. They are always coming out with new features for the software, and send emails out showing you how to integrate and use them.

The support team feels like an extension of my own team, where they are as invested in the query as I am.

They are thorough, flexible and are willing to work within my budget.

I particularly appreciated the Streamyard integration, while the gamification process was a massive hit with attendees. RTMP integration was also a great value add.

We were very pleased with Socio and had a successful conference largely in part to this platform.

The gamification feature was also a huge hit that pleased our top sponsors and our attendees. What more can you ask for.

I was also disappointed that they don't support live captioning for their new conference video solution.

The software worked exactly as described, everything was easily integrated to run smoothly and effortlessly during the event.

It was super intuitive to make changes, and the ability to create hidden tracks that are only visible to certain types of attendees was amazing for test runs leading up to the day of the events.

It's missing some features that I have seen in other platforms. There really weren't any analytics for Exhibitors or Sponsors (profile views, document views, other clicks).

Loved the Socio platform and the ease of use, instant updates, and amazing customer support when I ran into challenges.

As a company we continue to look at other products, but have not yet found one worth shifting to. The support team is excellent and adds great value to my experience.

The absence of an affordable registration system. In addition, the lack of access reports to the different areas until the event is over.

Web interface for designing event is easy to use. Pleasing, clean, and intuitive end user experience.

They were very helpful and had great suggestions regarding how to get the most out of the app.

We were very impressed with the production quality they offered for our sessions and keynotes, and the networking opportunities they'd built into their platform.

It was a great experience overall and was a great platform for our users who are accustomed to an in-person conference.

Their admin platform is intuitive and easy to use, and the support was excellent in the times it was needed.

For the cost compared to competitors teamed with their AMAZING tech support, you absolutely can't go wrong with Socio.

The set-up was also not the most user-friendly. There was no way to preview the web client look, only the app, and most of our users did not use the actual app.

The integration of the wonder.me rooms for networking was a great tool for breakout (and the ability to have a breakout within a breakout.

They were really impressed with the quality of the interface and with the ease of being able to interact with our moderators and presenters.

I have had a great experience with the software and those who assist with it. Very easy to operate and user friendly.

Socio is easy to use and the customer service is amazing.

Support team, in particular, stand out as a team that provides star service whenever we need help, and I cannot praise them enough.

We needed a comprehensive tool, easy to operate which all our UK Franchise owners could use. Workbooks fitted the bill perfectly and at a price acceptable to everyone.

We have used that feature a lot to make the program our own. I also love the automated reporting so that I can send my reports to my superior by simply scheduling the action once.

Some times we have difficulties with the reports function. We found some troubles with planning tools and the synchronization with the software.

I really like the fact I can quickly filter data, so if I want to list all members and what activities they are interested in,  it's just a couple of clicks and I have what I need.

We increased our sales with the help of this software by tracking all the customer queries and filling them in a timely manner, so the software worth the investment.

Flexible, easy to track projects, intuitive. Excellent for exporters as can be used in multicurrency format.

I think the most useful benefit we get is to get in board to the technologies and impulse our business in the web and social networks if aviable, in order to get more costumers.

Generally, as a business we are happy with the platform. The team at Workbooks are friendly and go the extra mile.

Runs very slowly at times, this makes for frustration on a busy support desk.

It is fully featured and has been a godsend for both GDPR compliance and integration and for developing marketing strategies.

Strong CRM platform with amazing support team.

There is very little that i dis-like about this software as any issues can be raised and put into development.

Overall it's very good, support is excellent and the team are very helpful.

The presales support was excellent, the vendor showing a real understanding of the client's needs and desire to get to the optimum solution.

Great CRM software at a good price point. It has all the functionality you would expect.

Cumbersome API, few integrations, especially in the US, poor response times for US support, since they're in the UK.

The reporting side is always very helpful, and the support team always do there best to assist and help. I would recommend workbooks to anyone wanting a simple, yet effective CRM system.

Relative to the completion, it provides a lot of functionality at a very reasonable cost. The support is responsive and good too.

There are too many tabs and it's confusing. If I put in a part number, only a portion shows in the tab.

It has taken awhile for the installation and setup - meaning that we are unable to use workbooks yet, because of problems with the initial setup with workbooks.

Customer support has improved since we started to use workbooks as we can easily track previous calls. Also the ease of creating and scheduling emailed reports helps greatly.

Good customisation; easy to use; automatic email reports. Highly adaptable and benefit for continuous development.

A great time saver, particularly when it comes down to GDPR compliance and integration. Also, it has been useful in developing marketing strategies.

This software is very easy to use that is why I would definitely recommend it to  other companies to use it to.

I like the reporting module, it is quite user-friendly.

It's really easy to use, and it helps that it looks like a windows desktop. I like that I can customise most of the screens and can easily get to the information I need.

I really like the ability to collaborate with my peers.

Excellent experience had by all. Team were responsive and felt like we had support from all areas.

The flexibility is key for us and the ease of use. If something is quite the way you like you can easily configure it and change it on the fly which is great.

The best thing about Workbooks is how flexible the reporting is and having access to API data for any report you create is an added bonus.

I admire the support offered by Workbooks, they are efficient and happy to help.

US Dollar

Webex Events (formerly Socio)  is a ticketing and event management solution that helps businesses handle registrations, online meetings and lead capturing operations via a unified platform. It enables organizations to organize virtual, in-person and hybrid events, live stream audio or video shows and manage attendee engagement activities.


Webex Events (formerly Socio) allows event organizers to capture and store participants’ data in a centralized repository and send meeting invitations via email. It offers a variety of features including custom forms, attendee check-in, real-time analytics, and more. Additionally, employees can use the application to track sponsorship and funding processes, conduct user polls and personalize the interface using custom logos, colors and themes.


Webex Events (formerly Socio) supports integration with various third-party applications such as Salesforce, Eventbrite, Cvent, SurveyMonkey, Formstack, Google Forms, Qualtrics, Slido, Zoom, Vimeo and more. Pricing is available on request and support is extended via phone, email, Knowledge base and other online measures.



LongDescription

Commenting/Notes

Support Ticket Management

Real Time Analytics

Engagement Tracking

Transcripts

Split/Multi-Screen

Lead Notifications

Audience Analytics

Business Card/Badge Scanning

Surveys & Feedback

User Management

Electronic Payments

Personalization

Meeting Management

Barcode/Ticket Scanning

Payment Processing

On-Demand Webcasting

Online Forms

Group Registration

Lead Capture

Customizable Reports

Guest List Search

Access Controls/Permissions

Activity Tracking

Data Synchronization

Session Recording

Video Management

Sponsorship Management

Multistreaming

Online Registration

Credit Card Processing

Event Maps

Attendance Management

Mobile Ticketing

SMS Reminders

Attendee Segmentation

Data Extraction

Lead Distribution

Multi-Event

Event Tracking

Customer Database

Refund Management

Interactive Content

Registration Management

Live Streaming Production

Audience Targeting

Kiosk Ticketing

Social Media Streaming

Calendar Management

Agenda Management

Onsite Ticketing

Customizable Fields

Collaboration Tools

Conferences/Conventions

On-Demand Recording

Attendee Tracking

Presentation Streaming

Private Chat

Scheduling

Data Import/Export

Promotions Management

Group Management

Networking

Lead Generation

Application Development

One-to-One Messaging

Onsite Registration

Recording

Contact Management

Self Check-in/Check-out

Badge Management

Ideation

Content Management

Online Ticketing

HD Audio/Video

Email Marketing

Screen Sharing

Mobile Access

Breakout Rooms

Sales Reports

Survey/Poll Management

Real Time Data

Ticketing

Live Streaming

Discussions/Forums

Membership Management

Badge Printing

Event Scheduling

Social Media Integration

Lead Segmentation

Real-Time Notifications

Forms Management

Event Ticketing

Email Reminders

Internal Meetings

Real-Time Updates

Email Management

Video Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Webex Events (Formerly Socio)

In Person

Live Online

Webinars

Documentation

Videos

Workbooks offers growing companies a SaaS platform to run their business and engage with their customers – at an affordable price. Workbooks designs, develops and implements its own software, which is targeted specifically at mid-market organizations.


The platform helps manage the sales team with real-time reporting and activity tracking, increase sales productivity with automated workflows and mobile apps, improve forecasting and make insightful decisions. It also allows companies to efficiently run marketing campaigns, manage data, segment and target accurately, measure ROI and drive alignment – maximizing the demand funnel.


 Businesses are able to easily create and deliver accurate sales quotes, generate contracts and orders, and sync the information with their financial system for maximum visibility and efficiency.


Finally Workbooks provides customer service functionality that includes multi-channel case management, activity history tracking, Service Level Agreements (SLAs) measurements etc. to help increase agent productivity and deliver an exceptional customer experience.



Cataloging/Categorization

Customer Surveys

Forecasting

Internal Chat Integration

Data Enrichment

Product Catalog

Performance Management

Document Storage

Proposal Generation

Leaderboards

Customer Segmentation

Rich Text Editor

Customer Service Analytics

30-day free trial, no credit card required.

Free Edition - FREE
CRM: $39 per user, per month
CRM Pro: $54 per user, per month
Business: $78 per user, per month
Business Pro: $95 per user, per month

Webex Events (Formerly Socio) vs Workbooks

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