All Mangomint Reviews
1-25 of 132 Reviews
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Ian
Staffing and Recruiting, 2 - 10 employees
Used unspecified
OVERALL RATING:
5
Reviewed January 2024
Mangomint is a game changer
Drew
Verified reviewer
Cosmetics, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
MangoMint really is exceptional for those that require seamless salon operations management.
I can't say enough about the customer support from pre-transition, transition, and after implementation. Top notch!! We've been running the software for 2 months now and it's been helpful both to the team and our clients as it makes life much easier to book, analyze daily/weekly/monthly metrics, run payroll, and is a joy to use.
PROSSeamless transition. Amazing and responsive customer support - seriously. Intuitive for the team to use. Allows for clients to easily book and the salon to manage the appointment cycle. Polished interface.
CONSDoes not integrate with QuickBooks - the lack of API limits integrations with other software. This reason is the primary reason I almost did not go with MangoMint. Everything else is amazing as new features get released regularly. There might be a few additional reports or dashboards that I'd like as a data professional (or API access) but should suffice for most users.
Reason for choosing Mangomint
Full-featured mobile application interface which Boulevard didn't have at time of purchase - amazing software for those that don't require mobile management features via iPhone app. Envision appears powerful but couldn't get past the dated interface and that it takes a lot of training so not as intuitive as MangoMint.
Reasons for switching to Mangomint
Seamless and intuitive to use - modern interface and platform that meets all of our business requirements.
Seth
Alternative Medicine, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Hands down best spa and salon software on the market
Exceptional customer service, from the sales process which wasn’t pushy, to the onboarding which was amazing. I felt like I was working with someone who really knew the product. My pet peeve is talking to customer service and knowing more about the product than the rep. Not the case here.
PROSI’m a software designer and this is an exceptionally well designed platform. Easy to set up, easy for the doctor to use. It’s modern, mobile and friction free for clients. And to top it off, it’s beautiful, integrates seamlessly with our brand on the website and via messaging. This is a product I can’t imagine living without.
CONSIt’s expensive, in fact, they all are. I demo’d 6 competitors before settling on Mangomint. The only thing that gave me pause was the price.
Reason for choosing Mangomint
Mangomint was hands down the best user interface and mix of features for admin and practitioner with the most beautiful client experience. I wish I had built this software and hope to be a user as long as we have our studio.
Reasons for switching to Mangomint
Mind body start out good over a decade ago, and now that have an outdated product and horrible customer service.
Sia
Cosmetics, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Easy to use
Great
PROSEasy to use , mobile app makes life easier to work from anywhere.
CONSFreezes, scanning problems, checking out clients takes longer than expected.
Reasons for switching to Mangomint
It was easygoing
Vendor Response
We really appreciate this review! We'd love to discuss more about what you've been experiencing. We'll be in touch!
Replied March 2021
Paul
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Men's Salon/Barbershop Review
The staff at Mangomint are exceptionally professional. Every time I have dealt with there staff, they were knowledgeable and eager to help resolve any issues I was having.
PROSMangomint is an excellent all in one product. Though a bit more expensive than some of the options out there. The money you save with client reminders and ease of use make it very much worth while. The client support is off the charts and always exceptionally friendly and helpful.
CONSThere are a couple reports I wish they had. But that is about it.
Reason for choosing Mangomint
Mangomint had the most comprehensive product
Reasons for switching to Mangomint
The previous product lacked many of the options Mangomint has.
Miranda
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
The Perfect Software for Medispas!
Overall, the setup and integration from my previous software was simple. Their customer service department is excellent and prompt with their responses. This is the first software system I've thoroughly enjoyed using!
PROSMy favorite features of Mangomint are the actual interface (very easy to navigate), the payment processing system, and the add on features. It has made running my business a breeze!
CONSI can't really pinpoint anything I dislike about the software.
Reasons for switching to Mangomint
I didn't like the overall software and their reporting featute was complicated and not useful. Even my Accountant had issues trying to make sense of their reports.
Daniela
Medical Practice, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
More free time!
Great onboarding experience and super quick/effective system and so easy to use. Very happy I made the switch from Vagaro.
PROSWhen I saw the express booking feature I knew this feature along was worth the sticker price. No more chasing down deposits! No more no-shows or last minute cancellations. My booking rate of clients their own appointments online has more than doubled. Updated client charts is easier too. I can now spend my time away from work actually taking care or personal errands or relaxing rather than working 24/7.
CONSHonestly- only two small things that would use some improvement. A description clients can see for a service would be really helpful and jusr a general overall improvement in the online booking from an aesthetic perspective. But it is definitely not unsightly. Just a bit simple. Two way calendar sync would be amazing.
Reason for choosing Mangomint
Express booking was the number one feature that had me sold. Already proven to be a great return on investment.
Reasons for switching to Mangomint
Old slow system. Lacking features. Online booking nightmare. When booking on clients behalf- really difficult to collect deposit unless you are on the phone with them.
Vendor Response
We're glad to hear Mangomint has saved you time.
Replied February 2024
Jessica
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2024
Mango Mint for Hair Salons
It's been great!!! We have really loved switching over to it. Customer service is amazing. It's nice to not have to go through so many hoops to get help like with our previous software system.
PROSI have loved the simplicity of the online booking site. It makes it easy for guests. I also like being able to use it in a hybrid salon with both renters and commission artists.
CONSI don't like the layout of the booking calendar when looking at it on your phone or computer. It only shows 3 days at a time and not the whole week.
Reason for choosing Mangomint
It seemed to be the most personable, and I like their approach of not being on social media due to their morals. I respect that! If feels more like a small business verses working with a corporation.
Reasons for switching to Mangomint
Mango Mint is more Hair Salon focused. Also had more features like express booking.
Brenda
Consumer Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Love this Software
Overall…Fantastic!! I haven’t found anything else that runs my business seamlessly. Amazing customer service!!
PROSCompletely operates my salon. Any questions or help I need, I chat within the software, amazing response time and service!!
CONSI can’t think of anything I don’t like.
Reasons for switching to Mangomint
Square doesn’t flow freely with multi staff. Very difficult to get help when needed.
Vendor Response
We're happy to hear that! Thank you for the kind words
Replied March 2024
Leiah
Consumer Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
A must for a luxury business
We’ve had a great experience everyone has been so helpful. There are so many videos to help you along the way, but if videos aren’t your thing, you can literally just text them and someone will help you almost immediately. It’s simple and easy to use it has contracts we can make sure our clients sign, we can also ask for photos so we can see what the clients hair currently looks like and what their hair goals are it makes it a breeze
PROSThe fact that I can ask for help from a human being basically any time of day, and someone gets back to you very quickly
CONSCurrently, there is no option to have a contract an invoice together so I can streamline my bridal clients for their wedding day
Reasons for switching to Mangomint
The luxury look of it, and I feel it had more things available that square did not at the moment
Eliana
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Mangomint is SEAMLESS!
I will recommend Mangomint to other business owners.
PROSHow great the staff was at setting up our account. How amazing and organized onboarding was.
CONSThere was nothing we disliked about Mangomint. We are all blown away at how great every thing has been.
Reason for choosing Mangomint
The quality and ease of the software. Very user-friendly.
Reasons for switching to Mangomint
Square did not provide a way to track memberships.
Vendor Response
Thank you for the kind words Eliana! Be sure to ask about our referral program if you want to refer any peers to Mangomint.
Replied January 2024
Mack
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Mangomint was the Clear Winner when Researching Salon Software
A quick, convenient and enjoyable booking experience for clients is our highest priority as a hair salon. Mangomint does all the heavy lifting with seamless website integration, custom branding, appointment notifications, payment processing, and unbelievable new features that continue to roll out and make our lives even easier.
PROSThe interface is clean and beautiful which oddly doesn't exist in any other salon software. We chose Mangomint initially for it's ability to handle payments for our hair salon that has both booth renters and commission stylists in which Mangomint allows all our stylists to use the same payment processor and routes payments to booth renters' individual bank accounts without ever hitting ours. They continue to impress us with features that make our life and the client's experience so simple and easy.
CONSInitially I was concerned about the third party payment processor, but back in February of 2021 they upgraded this entirely to Mangomint Pay and it has been a game changer. No more concerns, we couldn't be happier with this update.
Reason for choosing Mangomint
Coming from retail, I saw Mangomint as the Shopify of the salon industry. Once I discovered Mangomint there was no debate. They offer everything you need for a hair salon software including and amazing client experience which is critical for our brand.
Reasons for switching to Mangomint
Vagaro's user experience wasn't great and too slow of a load time for online booking.
jason
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Absolutely love Mangomint!!!
Online bookings and no call/no show cancellations are eliminated with having the ability to have credit cards on file which has been a huge financial benefit to us compared to our old software. Absolutely love that if you need help you can get ahold of someone almost immediately. Big thanks to everyone at Mangomint!
PROSLove how easy Mangomint is to use. We had another booking system, Milano, that just made every step twice as hard as it needed to be but this system has made our lives incredibly easier.. The online booking system is flawless and the on-boarding/integration to Mangomint was simple.
CONSThe only con was that you didn't have couples massage booking available but we were able to do a work around on that and Mangomint is in the works of solving this for the software as we speak along with numerous new features that we are excited about.
Reasons for switching to Mangomint
our old software was way out of date and lacking many features needed to our spa and costumer experience.
Felicia
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Mangomint has changed every aspect of my spa TREMENDOUSLY!
Even though I'm paying more for Mangomint, the amount of time + money I'm saving in other areas plus all the amazing features and ease of use for staff and clients is worth every penny!
PROSI was with another company for 10+ years prior to Mangomint so even though I was shopping around, I never considered leaving until I found a company that checked all the boxes. Mangomint has every feature + more of what I need to run a full service spa with many different types of staff + services. Even though I love EVERYTHING- what has made the most impact is the ability for clients to cancel + reschedule on their own and the ability to book multiple services. The taking credit card online is also incredible + has made no-shows so much easier to deal with. Oh and I love that I can actually reach out to a real person and get help right away!
CONSI didn't like that I wasn't able to manage resources but now that I can, there isn't anything I don't like about Mangomint.
Reason for choosing Mangomint
Mangomint's capabilities exceeed those of the alternative's.
Reasons for switching to Mangomint
Wix was a mess and unsynced our calendars multiple times and there wasn't a single person I could get ahold of to help me understand why. They lacked a lot of features we needed but because I was with them for so long, I was worried about the switch and if clients were going to accept us requiring a card on file.
Vendor Response
Wow! So so glad that Mangomint has made such a positive impact. Thank you for sharing your kind words.
Replied June 2023
Sarah
Consumer Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Couldn’t run my business without it
I’ll never use another software.
PROSMangomint has been a seamless front and back end experience for our team and clients. It has been essential to not only navigating through opening during covid but grow our business as well. Our clients love the online booking, self check-in and checkout, and text reminders. It’s simple and clean to use and look at. Their customer service team is SO responsive, friendly, and helpful. They also save me a ton of time and headache with Shopify inventory integration.
CONSMy only complaint is a missing group booking option. The MangoMint team is always updating, improving, and adding features. I’m confident they’ll add group booking (hopefully soon!). A cancellation list feature would also help but I think that’s in the near future too!
Reason for choosing Mangomint
The Shopify integration was definitely the driver but MangoMint is also the cleanest looking and minimalistic salon software I’ve seen. It’s easier to use and their customer service team is great.
Reasons for switching to Mangomint
Shopify inventory integration and MangoMint’s superior customer service.
Brittany
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Mangomint is the best booking software I’ve ever tried.
Mangomint has the best customer service of any service we utilize. They always respond within hours, but often within minutes. The tech support people are always well-informed and capable of handling the issue then and there, rather than forwarding everything on as support tickets (like other companies do).
PROSI love the ease of use from the client end and the intuitive interface from our side.
CONSI am eager for resources to be manageable, so that we can see, book, and block treatment rooms by daily schedule. I would also love a waitlist feature.
Reason for choosing Mangomint
The client view was beautiful, customizable, and didn’t pull the client off my website to book. Also, my initial Consultation with was excellent and they answered all of my many questions.
Reasons for switching to Mangomint
MyTime failed to meet our needs and had terrible customer service. Our clients also expressed how much easier it is to book with Mangomint than it was when we were still using MyTime.
Haley
Medical Practice, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Mangomint
It has been seamless during the transition and the chat support feature has helped tremendously!
PROSThe transition from our previous scheduling system to Mangomint was relatively painless! Our onboarding specialist was great, and the support team has been overly attentive to all our questions!
CONSNo complaints so far regarding our use of Mangomint!
Reason for choosing Mangomint
Price, available support, and features
Reasons for switching to Mangomint
Always errors, becoming too expensive, needing more features and a better system overall.
Vendor Response
Glad it was a smooth transition! Thanks Haley
Replied September 2023
Angie
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Mangomint For Salon
Love it, have used many different salon softwares over the years and this is hands down the best out there.
PROSLove this software, I always compare it as going from an old android to a brand new Iphone. Its so simple and easy to use and it looks beautiful!
CONSThere have been a few things missing that i feel could use improvement, such as a waitlist for clients and individualized taxes for Canada. I wish they had Canadian pricing and I do find it very expensive.
Reason for choosing Mangomint
Love the integration with Poynt, sad to see it go
Elizabeth
Consumer Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Salon
Great!
PROSEasy to navigate. Like the no contract. Mangomint pay is easy to set up as well.
CONSIt is priced higher compared to other salon software programs. Minor things could be tweaked with online booking.
Reason for choosing Mangomint
How easy it was to use. No contract. No hidden fees.
Monica
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
MangoMint has increased our bookings
Having forms online, booking multiple appts for a client and being able to check out together, ease of online booking for our clients. The online chat support is great, MangoMint did an amazing job helping us switch from a different platform. It was so easy to move our client list and product list into MangoMint.
PROSWe love the ease of the calendar and seeing all the providers in one spot. Online bookings have increased because clients are able to navigate the booking site quickly and efficiently. The online waitlist is a great feature!! The online integrated forms was also a major need for us.
CONSWould like to discount an entire ticket.
Reasons for switching to Mangomint
Needed more options for booking and wanted forms online.
Morry
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Almost perfect online scheduling
Online booking has made a huge difference for us. We very rarely have any open appointments anymore. The billing system works like a charm, keeping track of payments and payroll. Their customer service is better than almost any other I've had to deal with. They're always pleasant and helpful, and always get back to us promptly.
CONSIt is not a perfect fit, and there are a few bugs. For example, we use MM's system for our gift cards, and the recipient of the GC is not automatically added to the info on the card. Scheduling can be a little clunky as although the appointment time blocks for therapists is clearly laid out, the actual appointment times are not, so you have to be careful when booking a new appointment that you schedule it at the correct subdivision of the time block (Not an issue for clients booking online). However, MM has been very good about. trying to adapt to our needs, and has implemented several changes over the years to make it easier. Their new wait list feature was a game changer for us.
Reason for choosing Mangomint
Ease of use, helpfulness of the agent helping us set it up.
Susan
Cosmetics, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Exceptional salon software and support
I have had no problems from Mangomint. Occasionally our I pad acts up. But they support us updating features on the I pad.
PROSIntegration is a huge factor for any salon. It was extremely easy and seamless
CONSI would love for very simple " stock" forms to choose from. Client or model release forms. Chemical service forms. On a click and send basis. I have the ability to create my own, but no time and want them professionally worded.
Reason for choosing Mangomint
It had everything I was looking for, for the size of my business. The incredibly helpful and promise of ease of switching over.
Reasons for switching to Mangomint
It had many glitches, where we would be down for hours sometimes days. With little customer support.
Kristine
Consumer Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Mangomint convert
I dramatically and traumatically lost my schedule from a previous booking software and they didn't even have a help number...I had to use a chat bot to finally get an e-mail. That's when I decided never again!! Enter Mangomint - easily the Rolls Royce of scheduling softwares and for good reason, you get access to people...helpful people! My set-up team was amazing, literally at times sending me screen-shots of how to do things. As a solo provider, Mangomint is the most I've ever paid for a scheduling software and I couldn't be happier. All of the features, ease of use, SUPPORT, and ease of use for clients is everything. 10/10 would recommend
CONSI have no complaints, I truly feel the price is worth it.
Reason for choosing Mangomint
It was by far superior in not only services and features but also in ease of use.
Peter
Medical Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
I am a RAVING fan!!!
The President on down to the customer service rep is extremely knowledgeable about the intricate details of the software application. No question has ever done unanswered by the great people at Mangomint!
PROSI really appreciated the ease of use where customer scheduling (In-house AND consumer) and Ultrasound Tech Schedules interplay seemlessly. The accounting for payment to contractors and payment tracking for reciepts is so accurate. The reporting is excellent.
CONSI am a detail NUT. I always like more details. The great this about their service is that management welcomes input about how to better serve the end user.
Reason for choosing Mangomint
I choose Mangomint because of the intergrated scheduling, appointment management, revenue tracking, payroll tracking, and data record managment. It is a superior products to all others researched on the market.
Reasons for switching to Mangomint
We needed a product that would save time tracking appointments, revenue and payroll.
Vendor Response
Thank you so much for this kind review! We are so happy you are happy.
Replied March 2021
Gabriela
Cosmetics, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Our Mangomint experience
It is very easy to navigate and teach the students how to manage appointments and keep client files up to date.
CONSFor the use of the program I don't have any cons. It is perfect for what we need.
Reasons for switching to Mangomint
Mangomint was a better fit for our needs.