All NovoPath 360 Reviews
1-25 of 32 Reviews
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ronald
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2022
configurable to our needs
we like most that the integration with our EHR system is seamless. Novopath support was very helpful in providing the necessary resources to make the transition into our new EHR. Novopath record keeping and compliance with regulations is important to us and we feel they keep up to date frequently.
CONSGeneral management of the system is somewhat confusing to start with, however the more we used the program the more we gained confidence in its operation.
Ram
Hospital & Health Care, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2022
Good product and a reliable business partner
Novopath is the primary LIS in our lab where we process over 3000 anatomic pathology cases every day. Our overall experience with Novopath has been very positive. We do hit the occasional bug or missing features, but I can attribute that to the product still evolving from their legacy 9.0 software.
PROS- Instrument Integrations - Billing, Report delivery and custom integrations - Well designed user experience - Less complicated, intuitive workflows - Helps with TC/PC business model where our client pathologists and lab can use our same instance of Novopath, but the data is segregated and secure - System Security - Customizable Specimen Tracking
CONS- 360 is an evolving product. Many features are yet to be imported from the legacy 9.0 system. But is is on the product roadmap. - Occasional Bugs - System performance can sometimes be slow
Reasons for switching to NovoPath 360
We wanted a system that can handle the high case volume, is robust, secure, allows custom tracking steps and support a TC/PC business model. Novopath checked the right boxes.
gina
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2022
Laboratory experience
Every change that needs to be made takes time and there's a charge for everything.
PROSPathologist at that time recommended software for Anatomic Pathology.
CONSThis software is not meant for any other type of laboratory testing other than AP. Its not user friendly, there's no option to document notes that capture user's id , date, time, etc.
Reason for choosing NovoPath 360
Partner lab had Novopath and our pathologist at that time was ok with this.
Melissa
Medical Practice, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
Daily User for multi-specialty group
This product is robust and simplistic.
CONSSometimes we have support issues when we are behind on upgrades. I've also had problems with Novopath staff and sales team responding but the [SENSITIVE CONTENT] is very responsive for quotes or anything else you need.
Kelli
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Novopath Easy to Navigate
Overall experience has been good, easy to navigate, and very easy to gather information that is essential to our everyday business.
PROSEase of use, fields are specific to our business, and quick data entry within each tab. Query manager, report manager, and list manager areas are very easy to utilize and gather data. Customer service to improve services and Novopath tools in the past has been a positive experience. Very friendly and helpful staff.
CONSMore pros than cons to Novopath software. Customer service was always willing to help and tweak our data entry experience so it ran seamlessly.
Brooke
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed June 2022
Review
The product itself is very good. The support team could be more responsive and helpful. We had a designated support member who was exceptional at her job -Amina. She left the company and her loss is very clear. She went above and beyond for our lab. This type of structure is what has worked best for us. Now, it seems like nothing gets done in a timely manner.
PROSThe product is very easy to use with multiple report features that help to ease quality assurance.
CONSWould appreciate more user optimization for select features. In order to make, what seems like simple changes, you have to go through Novopath Support- which is a lengthy process.
Robbie
Medical Practice, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Novopath Pathology Software
I love Novopath. I’ve used it for 7 years, and I don’t see our lab switching to another platform any time soon. It has a lot of functionality to customize it to your individual lab and needs. I highly recommend it!
PROSI like Novopath for it’s functionality and customizability. There are a lot of different options and tools to make it fit in perfectly for your individual lab and users.
CONSNothing to dislike. It’s a well priced option and has great value for the cost.
Destini
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
PAIF office
Customer Service/Support Team have improved over the years with NovoPath. This is really great, as I feel they can help navigate through all issues with ease and comfort for our staff. They respond to tickets quite quickly, which helps in the no delay process.
PROSLearning the basics of the system is not too difficult, and the Support Team works great to help in this area.
CONSThe Cost (basic needs, upgrades, etc.) and the Query Manager seem to be the most difficult to figure out.
Aubrey
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
User friendly, love the interface capability and material tracking
Overall the program is user friendly for our line of work
PROSOne of the new features we use is slide and block tracking. We are able to check out material and check it back in when returned. The autofax and interface functions are very helpful for report delivery and saves us alot of time.
CONSSome reports are difficult to run. I would like to be able to get yearly block totals but this seems to be difficult to run.
Nektarios
Medical Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Great pathology EMR
The program is relatively easy to use and relatively user-friendly. Most things are self-explanatory and intuitive which helps with workflow issues.
CONSNothing significant that I would state is a negative with the program. Overall I have had a positive experience with Novopath.
Christopher
Medical Practice, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2022
Novopath Review
My biggest complaint is you cannot modify anything without contacting support and then you are charged.
PROSThe system is fairly easy to use. It seems to be customizable, but it will cost you.
CONSIt has a few glitches, but nothing major.
Reason for choosing NovoPath 360
Price, functionality
Reasons for switching to NovoPath 360
New workflow.
Jean
Veterinary, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Novopath gives us what we didn't think we needed
Allows us to present standardized workflows where one thing means the same thing, no matter who is doing it. Previous efforts on that were futile with no technical backbone to support it. Out of the box creativity is available with the module add-ons. Distribution of cases in particular is ultimately customizable and adaptable.
PROSCustomized, pertinent workflows which fit our various situations, while allowing for standardization later. Support, implementation and other staff are outstanding to work with.
CONSIt needs a facelift, but we know that's coming with NP 360.
Shelley
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2022
Easyness of the software
Currently waiting for an update on invoices. Test get added and when we get payment from an invoice sent prior to a test added it post payment to the test added. It's really hard to find the case that test was added. It takes months to get something like this resolved.
PROSThe different reports we can run and be specific with what we need.
CONSThere is a lot of clicks to get things done. Switching back and forth to Enhanced billing and Novopath is and extra step. It would be nice if it was all in one place.
Reason for choosing NovoPath 360
I wasn't involved with this.
Robert
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
NovoPath Version 9
Use the older NovoPath (Version 9)
PROSEase of use, to create add ons regarding new IHC stains.
CONSMy biggest problem is being only able to have one version open at one given time. I frequently have to move back and forth between computer systems and having to log out of one NovoPath screen, just so I can move to a different computer and log in again is an inconvenience.
Tyandra
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed June 2022
User Review
The ease of use and integration across all departments. It is definitely much better and more user friendly than our previous LIS.
CONSReporting and Tracking features seem limited and not easy to use.
Reasons for switching to NovoPath 360
Better integration to electronic records and to reduce paper waste.
Cathy
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Novopath version 8.0
Workflow is very easy. From accessioning to entering gross descriptions to processing the case and having the pathologist sign off the case. Very easy to use for statistics and overall use.
CONSThere are no cons that I find with Novopath version 8.0
Will
Medical Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Novopath review
Novopath has worked with us to incorporate our Workflow and made the changes we have requested to make this happen.
CONSWhen we have any issues Novopath development has been able to address them and make them work as needed.
Roshan
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Easy to use pathology software
Overall - it's a great easy system to use for reporting, data analytics and intregration
PROSease of use, integration with other EMRs
CONSSome features and settings get switched to default after an update which is kind of annoying
Karen
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Easy to use
This software is easy to use. Accessioning is quick and easy and it works well with our printers for cassettes and slides.
CONSThere are sometimes a delay when waiting for fields to populate.
Melissa
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed June 2022
Simplifying getting the job done
Ease of use, everything in one place, clear report forms
CONSSystem runs extremely slow at times, usually during what seems like daily system maintenance.
Brian
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed June 2022
Efficient pathology software
Easy interface that allows for efficient pathology case signout.
CONSGraphics and interface are a bit plain/dated, but this does not affect functionality.
Maxwell
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2022
Dermatopathology lab reporting system
19 year client!
PROS1) Ability to track and control multimodal report delivery. 2) Image capture w only 3 mouse clicks
CONSDifficult/impossible to edit existing canned text combinations.
Natalya
Medical Practice, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Implementation and ongoing support
Product is easy to use and support is always available when help is needed
CONSBilling section needs improvements and providers search
Jovida
Hospital & Health Care, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
NovoPath Review
Overall it is easy to use. It integrates well with Paragon.
CONSIt has a few quirks and takes awhile to figure them out.
Reasons for switching to NovoPath 360
Outdated
Christina
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2022
Great product
Novopath is easy to use and they have a great and attentive support team.
CONSNothing significant I can think of at this time