All BestoSys Reviews
1-25 of 191 Reviews
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Dr brijesh
Verified reviewer
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Very easy operation and interface
I am very much satisfied by the product and the services, very nice and excellent software, i thank bestosys team for making such a great software
PROSThe customer support is very good, the whatsapp interface is also very nice
CONSTheir is scope of improvement as a orthodontist i would like to incorporate the module in the same price
Reason for choosing BestoSys
Its whatsapp feature is very unique as we compare to other products
Dr Sujata
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Best practice management software
It's easy to manage data from anywhere. I get details of numbers in a second. I can easily track patient and my growth.
PROSI like most about bestosys is detailed Data entries and what's app messaging system.
CONSI have not started dental charting images yet. That I don't like. I find it complicated.
Reasons for switching to BestoSys
What's app features, Patient Relationship management
Anki
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed June 2020
A very expensive product
Sadly, not so good. The cost factor was a major driving factor
PROSIt is a good software, brings together all that you need to keep track of your data. The features are great.
CONSVery expensive as compared to some other products in the market, customer care is also not the best. Not a very good experience
Reasons for switching to BestoSys
Better features
Dr. Swati
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
‘A friend in need is a friend indeed’ - that’s BestoSys!!
Have been a faithful user from past 3 years and it has been a wonderful as well as a hackle free experience altogether. The support team have always been patient and helpful. Good work!!
PROSThe ease and user friendly system that it provides is an absolute pleasure to work with.
CONSI wish BestoSys could provide a new in-built way to regulate the drugs/ medicines stock management.
Reason for choosing BestoSys
Userful friendly and have a good patient management in- built system to make daily work easy.
Hitakshi
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Elite Dental
Very satisfied, cost effective, user friendly. Prompt support from their team
PROSUser Friendly Software, All our staff and patients are very satisfied
CONSNothing the software works perfectly well
Nikhil
Verified reviewer
Hospital & Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
One of the Best softwares for Dental Practice in the Industry
One of the best experiences when compared to competition. Everything is clear and transparent.
PROSOne thing that we love about the software is its simplicity and the ease to use the software. Also, the software captures all the relevant data related to a patient which might be required in future to safeguard the Clinics against Mexico legal issues. Also the Customer support is fantastic.. They respond in the shortest time frame and make sure that the client is satisfied.
CONSNothing much to say about the cons, because I haven't come across any
Vendor Response
Thanks for the detailed feedback, Nikhil. Pleasure working with you.
Replied April 2019
Dr. Gajanan
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Wonderful Software
Bestosys is an awesome product, i will say not only to manage but build your practice, get new patients and most importantly make you and your practice a BRAND.
CONSall good...only sometimes minor personalization is not possible....i think its common with all online softwares
Vendor Response
Thank you so much Dr Gajanan. We are with you in the growth initiatives :-)
Replied March 2019
PRATEEK
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
Software that my clinic can not do without now !
very nice experience and very satisfied.
PROSVery nice software,should be used by every dentist. The staff is amazing and the kind of support that they give is unheard of in IT industry. Helps in every aspect of clinical practice.
CONSi would like them to improve their graphics and add more emoticons for different treatment options.
Vendor Response
Thank you so much Dr Prateek. Please do share your suggestions. Our product panel routinely reviews and takes action.
Replied March 2019
Tasneem
Medical Practice, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Very good system
easy to use, have good reports , always supporting
CONSno thing.
Ashwin
Verified reviewer
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Very helpful software
covers all the aspects of a dental clinic
CONSsome features of the software are very accessible. mobile app is not very helpful
Vendor Response
Thanks Dr Ashwin. On mobile app, please explore features like Appointment widget, offline working and auto-sync, in-call appointment scheduling on android etc., You are welcome to suggest useful features :-)
Replied March 2019
Jugal
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Patient Engagement
Bestosys helps us in making our clinic paperless. It helps us to track all the finer details from regisration to prescription, to reminders, to patient enjoyment engagement & much more.
PROSWe have been using Bestosys for more than 4 years now. Very happy with their service. Recently they have launched the WhatsApp feature. This has been an excellent addition. We are getting good traction & patient engagement with this. The other useful tool that we have is the membership option. This software allows us to offer custom membership options & track them properly, so that we do not miss on offering all the benefits of membership to our patients. All this with simple clicks... Great going guys... Keep it up..
CONSActually nothing in the negative for them.
Reasons for switching to BestoSys
Privacy was compromised
Karan
Hospital & Health Care, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Great consolidation of features
Very good and keeps the patient informed abt appointments and instructions
PROSMost impactful feature for me as a daily user is post op instructions sent on whats app to the patient with respect to each procedure done, which can be preset procedure wise, makes life very easy for both doctors and patients and the appointment reminder feature which makes sure that the patient has received a reminder keeping them punctual
CONSMobile software needs upgradation to a certain extent which will make it the best software on the market
Reasons for switching to BestoSys
Data theft
Vijay
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Awesome is the word!
The overall experience has been amazing. The team has been able to replicate the exact patient flow and almost all different instances we go through with the patient and digitalize the records. Also the practice growth features have been amazingly integrated to provide a centralized and seamless experience to the patients.
PROSNumber of Features, Depth of Features, Focus towards Practice Growth, Pricing, Customer Service, Value of Customer Voice!
CONSScope to improve ease of use, reduce learning curve, UI and UX.
Vendor Response
Thanks Mr Vijay. Coming from a seasoned user like you, your ratings are an Oscar!! UI/UX is in the pipeline. Our inherent bias towards growth features keeps showing up...just released Membership module, integration with a Royalty points company, YouTube integration coming next... :-)
Replied March 2019
Suresh
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Whatsapp messages
Totally happy and there r lots of features , would be great if I utilise them all,bug thumbs up.
PROSTha latest upgradation,communicating patients and others through whatsapp is another feather to the facilities bestosys provides.patients respond tro whatsapp is better than any other means and there is an option to frame messages to our liking and even add emojis.Now able to send bulk messages too.feel comfortable with this whatsapp feature.
CONSNot able to find any.i am happy with this software.
Vendor Response
Thank you sir. It's a blessing to have users like you :-)
Replied March 2021
Sreekumar
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Experience based review
All features, whether it be related to communication or accounting, or integration with other apps like WhatsApp, Facebook etc are very helpful and novel even as of today. Other softwares are yet to come to all that.
CONSNeed to manually sync to refresh data by logging out and back in in case of multiple login across same office. If real time auto sync was brought in, it would be as good as the best software ever in history.
Vendor Response
Thank you sir. All devices do sync automatically. We'll check & fix your browser settings.
Replied March 2021
Pavan
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
The honest review after 3 yr and more usage.
It's very inclusive and expansive. Anywhere from patient to clinic to dentist to armament management and more everything you can find here.
CONSI am still increasing my knowledge about software. It's a lot to learn. That can be only cons i can think off...
Reason for choosing BestoSys
It was very inclusive of anything I wanted a software to do. Hense i chose it.
Vendor Response
Thank you sir. It has been a pleasure working with you on your patient retention initiatives.
Replied September 2022
Abhay
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Best Online Practice Management Out in the market
Good
PROSThe features are high.. their are so many no of features in the software. no doubt
CONSVery costly software.. Least features in high cost.. they mist give alot more features in platinum package.. nobody wants a software just to msg the patient and schedule it on the calender.. we want much more things.
Vendor Response
Thanks Dr Abhay. Appreciate your feedback. We sincerely hope you are using the bestosys growth features to the fullest. Our team will connect with you with specifics.
Replied February 2019
Bimal
Hospital & Health Care, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Awesome. Buttery smooth interface. Visually appealing and very user friendly
I have always been fascinated by software and was an avid practice management software user with one of the bigger names in practice management softwares . I was happy then too but somehow never used it to the fullest potential , probably because of not being so user friendly and pricey. Then came Bestosys and I instantly developed an affinity for it. It is one of the best dental practice management softwares around. Very user friendly and affordable . Ample features to keep your practice updated from every perspective. More importantly team Bestosys is very helpful and prompt. A special word for Mr. Makrand who goes to all extents to resolve ones issues at the earliest . I would definitely recommend Bestosys very strongly to all my colleagues. Best wishes for a bright future. Dr. Bimal Mehta President, IDA Mumbai.
CONSNone that come to mind but if I were to write something maybe make it more Mac friendly or iOS friendly since I use lineup
Vendor Response
Thank you Dr Bimal. Support and encouragement of users like you keeps us going :-)
Replied June 2017
Sumit
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Best Dental software made ever
Bestosys is best software I have ever used in my 21 years of practice. This is my 3rd dental software. I have used Saral, for so many years I was a Practo user and now using Bestosys for more than 3 years. All those features which are in bestosys, others cannot even think about them
CONSI am still to find any cons in it.......
Vendor Response
Speechless! You made our day, Dr Sumit :-)
Replied March 2019
Vaibhav
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
The Best Software for Practice Growth
The software is more than just appointment booking system. We can do Dental charting, Tracker our patients for follow up, Whatsapp integration is the best, automated msgs on whatsapp to patients. Very easy to use, Support is amazing.
CONSWe would appreaciate a offline version as well.
Subhamoy
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Best Dental practice management software BESTOSYS
The best clinic management software BESTOSYS, i recommend to all my dentist collouges.
PROSThis software is full of features than any other similar category software avalible in market. The best part is support team. They want us to grow full-fledged.
CONSTheir is no such cons, just managing the software through tablet and mobile is little limited.
Dr Saras
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Best ever Patient management software
It has solved my patients recall reminders. The software has really increased the footfall at my clinic with its timely recall messages.
PROSVery descriptive and detailed software yet easy to use. Really loved the patient recall timely messages and greetings.
CONSEverything about this software is just awesome.
Vendor Response
Thanks Dr Saras, for the Perfect 10.We are humbled!!
Replied April 2019
Javed
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2019
Dr javed's review
It is really good the reminder do a lot foe me as in India patients coming on time in rare so this has improved in my clinic
PROSI like the appointment system, the auto generated reminders to patients and the ease of working even my assistant with least education can handle
CONSThe least I like is you charge foe the sms
Akshay
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Real practise enhancer
I can follow my patient who took plan and did not returned. I can track my patient dues. I can manage my clinic finance's very effectively with this and many more
PROSIt's very simple in use and Technically perfect for a dental practise
CONSSometime its mobile application hang when we tried to open it
Arun
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Best practice management tool
my overall experience has been one of the best among all management software’s I have used till now .
PROSTask feature I use the maximum . All employees see it regularly to have any update on work
CONSWould have been better if it could work both offline and online mode