All Doctorsoft EHR Reviews

1-21 of 21 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Nancy

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Wouldn't want any other EHR, but Doctorsoft!

PROS

The Main Exam where all the patients' information is there in one page. So easy to screen and so accessible to what I am looking for.

CONS

There are two things I would like to add, when I am inputting interpretations I would like to have a Next or/and back arrow at the bottom of the favorites like we have it at the top. It would definitely save me a few seconds, especially when I scribe with the doctor. I would also like it if the "save all medications to medication list" box in the Medication tab would actually save the medications we get from ERx under "Surescripts Drug History"

Vendor Response

Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.

Replied September 2023

Pearl

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Doctor Soft Greatest EHR

Using Doctor Soft has been extremely helpful for charting all medical visits in one place as well as time efficient making charting fast and easy.

PROS

Doctor Soft is super easy to use and it's very efficient in compiling all the necessary patient information in a 1 page view on the main screen. It's able to house extremely detailed information in a small space. Easy to read and understand.

CONS

Would be great if it had coding assistance to help maximize accurate coding and billing for reimbursement of services.

Vendor Response

Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.

Replied September 2023

Vikram

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2023

Dishonesty, untrustworthy group of people

CONS

Dishonesty, untrustworthy group of people

Reasons for switching to Doctorsoft EHR

Dishonesty, untrustworthy group of people

Vendor Response

We appreciate your feedback, and we take all reviews seriously as they help us improve our products and services. However, we couldn't find any records of your purchase or interaction with our company, which leads us to believe that this might be a mistaken or fabricated review. We value honest and constructive feedback from our customers, and we encourage you to provide genuine feedback if you have any experience with our product. If you have any concerns or questions, please feel free to reach out to our customer support team at support@doctorsoft.com. We are here to assist you and address any issues you may have.

Replied September 2023

Ruchi

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Best Ophthalmology EHR.

PROS

Doctorsoft EHR is the best EHR that I ever used. We can use it on any device and multiple users can work simultaneously. It increased the efficiency of our work. They also have MIPS Pop-ups for each Quality Measure and a MIPS consultancy service. So, no worries about penalties.

CONS

Everything is good, so there is nothing to say about it.

Vendor Response

Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.

Replied September 2023

Griselda

Medical Practice, 51-200 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Excellent

Amazing software Everything you need is in the doctorsoft

PROS

It is so easy to use and manageableAll the information I I need for the patient are in doctorsoft

CONS

There is actually no least thingsEverything is good

Vendor Response

Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.

Replied September 2023

sulma

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

doctorsoft review

PROS

easy accessibility to locate patient charts and navigation from different portions of visits and exams

CONS

some updates of newcroft erx can cause delays in sending the prescriptions

Vendor Response

Thank you for your positive review! We're thrilled to hear you had a great experience with us. If there's anything we can do to make it a 5-star experience next time, please don't hesitate to let us know.

Replied September 2023

Diana

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Amazing

Very organized and easy to access and get a proper over view of patient chart.

PROS

The features are amazing and super easy for us to use

CONS

Sometimes the ERX will take a long for it to load and send out medication

Vendor Response

Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.

Replied September 2023

Yesenia

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Excellent

Excellent

PROS

Very easy to understand and use and organized

CONS

Erx could use a little more improvement when adding the patients medication list

Vendor Response

Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows. We look forward to serving you again soon!

Replied September 2023

Denise

Medical Practice, 11-50 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2023

Easy To Use

PROS

Being able to upload documents in patients' charts and being able to see previous appointments Medical Notes.

CONS

I do not have any current issues with Doctor Soft EHR.

Vendor Response

Thank you for your positive review! We're thrilled to hear you had a great experience with us. If there's anything we can do to make it a 5-star experience next time, please don't hesitate to let us know.

Replied September 2023

Jacqueline

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

DS EHR Review

PROS

It is very handy helps with any information that we need health wise for a patient, very easy to work with.

CONS

Goes down at times as in the system starts to fail and it freezes.

Jeannette

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Excelente

PROS

I like how you can see everything in one page

CONS

Sometime the ERx take a long time to load to send it medications

Vendor Response

Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.

Replied September 2023

Andrea

Medical Practice, 11-50 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Wonderful

The experience with doctorsoft is good

PROS

What i like most about doctorsoft is that you are able to see all patients information on the main exam

CONS

What i least like about doctorsoft is sometimes the medication does not load

Vendor Response

Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows. We look forward to serving you again soon!

Replied September 2023

Cynthia

Medical Practice, 11-50 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Best software to use

It's much easier to use instead of keeping paper stacks of medical records. It's all in doctorsoft

PROS

It is very easy to use and I use it daily.

CONS

There is nothing that I like least about it

Vendor Response

Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows. We look forward to serving you again soon!

Replied September 2023

Joana

Medical Practice, 11-50 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Amazing

PROS

Everything is organized and every detailed to access and easy to use.

CONS

Sometimes doctorsoft can be a little slow or it freezes when looking up the medications

Vendor Response

Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.

Replied September 2023

Selene

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

Fast, easy and simple!

PROS

All is self explanatory no matter what page you are on.

CONS

Nothing, everything works great and easily accessible.

Abigail

Medical Practice, 11-50 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Doctor Soft is easy to maneuver and understand

PROS

Everything is labeled and pretty much self explanatory there no really getting confused when it comes to this ehr system.

CONS

There are a few bugs so as some educational forms need to be added.

Vendor Response

Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.

Replied September 2023

Abner

Medical Practice, 11-50 employees

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Amazing System, easy to use

PROS

Easy to use. Intuitive and increased efficiency.

CONS

NA, don't se any cons. Only con would be anyone who is not using it, is missing out.

IDUVINA

Medical Practice

Used more than 2 years

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2016

MY EXPERIENCES

PROS

IT'S SIMPLE AND EASY TO USE, EVERYTHING IS PRETTY MUCH OBVIOUS THERE IS NO WAY TO GET CONFUSED.

CONS

THERE ARE SOMETIMES MOMENTS WHEN THE ERX PORTAL SHOW INACCURATE PRESCRIPTIONS , EXAMPLE FROM OTHER VISIT BUT THEY SHOW AS IF WE ARE INPUTTING IT AT CURRENT VISIT. IT LOADS SLOWLY WHEN TRYING TO NAVIGATE TO CERTAIN SECTIONS

Vendor Response

Thank you for your positive review! We're thrilled to hear you had a great experience with us. If there's anything we can do to make it a 5-star experience next time, please don't hesitate to let us know.

Replied September 2023

Kimberly

Medical Practice

Used less than 2 years

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2016

my experience with doctorsoft has been great i truly enjoy the system.

PROS

I truly like that doctorsoft is easy to understand and it works smoothly. It makes taking medical history , medications, and notes etc. so much simple then having to write everything down everything is a easy step and also makes a patient visit at the doctors much more faster.

CONS

I truly don't have any negative things to say about this product i truly enjoy this system it makes my job so much more enjoyable and easier.

Vendor Response

Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.

Replied September 2023

Kevin

Medical Practice, 2-10 employees

Used daily for less than 6 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed November 2017

Doctorsoft is great while you have it. But always back it up

Make sure this is the product you want before going with it.

PROS

The system allows a close to paper chart feel adding to a doctor ease with implementing and the notes created are very well formatted.

CONS

If you decide to switch EHR you should back up all of your information. A year after switching we are having quite the haste trying to get them to give us records requested by insurance companies.

Vendor Response

We appreciate your feedback and are glad to hear you had a decent experience with us. We're always striving to improve, so if you have any suggestions on how we can earn a higher rating from you next time, we'd love to hear them.

Replied September 2023

Luis

Medical Practice, 11-50 employees

Used daily for less than 6 months

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2016

Technical Support

Anytime I call technical support, they only have one person answer the calls that do not listen. We are having issues with the duplicate copy of the same patients at first, but now it has escalated to quintuplets. For 3 months now and I have not received a call back with a solution.

PROS

N/A

CONS

Bad technical support

Vendor Response

We're genuinely sorry to hear about your experience with us. Please reach out to our customer support team at support@doctorsoft.com so we can address your concerns directly and work to make things right.

Replied September 2023

Showing 1 - 21 of 21 Reviews