All Doctorsoft EHR Reviews
1-21 of 21 Reviews
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Nancy
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Wouldn't want any other EHR, but Doctorsoft!
The Main Exam where all the patients' information is there in one page. So easy to screen and so accessible to what I am looking for.
CONSThere are two things I would like to add, when I am inputting interpretations I would like to have a Next or/and back arrow at the bottom of the favorites like we have it at the top. It would definitely save me a few seconds, especially when I scribe with the doctor. I would also like it if the "save all medications to medication list" box in the Medication tab would actually save the medications we get from ERx under "Surescripts Drug History"
Vendor Response
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.
Replied September 2023
Pearl
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Doctor Soft Greatest EHR
Using Doctor Soft has been extremely helpful for charting all medical visits in one place as well as time efficient making charting fast and easy.
PROSDoctor Soft is super easy to use and it's very efficient in compiling all the necessary patient information in a 1 page view on the main screen. It's able to house extremely detailed information in a small space. Easy to read and understand.
CONSWould be great if it had coding assistance to help maximize accurate coding and billing for reimbursement of services.
Vendor Response
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.
Replied September 2023
Vikram
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2023
Dishonesty, untrustworthy group of people
Dishonesty, untrustworthy group of people
Reasons for switching to Doctorsoft EHR
Dishonesty, untrustworthy group of people
Vendor Response
We appreciate your feedback, and we take all reviews seriously as they help us improve our products and services. However, we couldn't find any records of your purchase or interaction with our company, which leads us to believe that this might be a mistaken or fabricated review. We value honest and constructive feedback from our customers, and we encourage you to provide genuine feedback if you have any experience with our product. If you have any concerns or questions, please feel free to reach out to our customer support team at support@doctorsoft.com. We are here to assist you and address any issues you may have.
Replied September 2023
Ruchi
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Best Ophthalmology EHR.
Doctorsoft EHR is the best EHR that I ever used. We can use it on any device and multiple users can work simultaneously. It increased the efficiency of our work. They also have MIPS Pop-ups for each Quality Measure and a MIPS consultancy service. So, no worries about penalties.
CONSEverything is good, so there is nothing to say about it.
Vendor Response
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.
Replied September 2023
Griselda
Medical Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Excellent
Amazing software Everything you need is in the doctorsoft
PROSIt is so easy to use and manageableAll the information I I need for the patient are in doctorsoft
CONSThere is actually no least thingsEverything is good
Vendor Response
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.
Replied September 2023
sulma
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
doctorsoft review
easy accessibility to locate patient charts and navigation from different portions of visits and exams
CONSsome updates of newcroft erx can cause delays in sending the prescriptions
Vendor Response
Thank you for your positive review! We're thrilled to hear you had a great experience with us. If there's anything we can do to make it a 5-star experience next time, please don't hesitate to let us know.
Replied September 2023
Diana
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Amazing
Very organized and easy to access and get a proper over view of patient chart.
PROSThe features are amazing and super easy for us to use
CONSSometimes the ERX will take a long for it to load and send out medication
Vendor Response
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.
Replied September 2023
Yesenia
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Excellent
Excellent
PROSVery easy to understand and use and organized
CONSErx could use a little more improvement when adding the patients medication list
Vendor Response
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows. We look forward to serving you again soon!
Replied September 2023
Denise
Medical Practice, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed September 2023
Easy To Use
Being able to upload documents in patients' charts and being able to see previous appointments Medical Notes.
CONSI do not have any current issues with Doctor Soft EHR.
Vendor Response
Thank you for your positive review! We're thrilled to hear you had a great experience with us. If there's anything we can do to make it a 5-star experience next time, please don't hesitate to let us know.
Replied September 2023
Jacqueline
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
DS EHR Review
It is very handy helps with any information that we need health wise for a patient, very easy to work with.
CONSGoes down at times as in the system starts to fail and it freezes.
Jeannette
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Excelente
I like how you can see everything in one page
CONSSometime the ERx take a long time to load to send it medications
Vendor Response
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.
Replied September 2023
Andrea
Medical Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Wonderful
The experience with doctorsoft is good
PROSWhat i like most about doctorsoft is that you are able to see all patients information on the main exam
CONSWhat i least like about doctorsoft is sometimes the medication does not load
Vendor Response
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows. We look forward to serving you again soon!
Replied September 2023
Cynthia
Medical Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Best software to use
It's much easier to use instead of keeping paper stacks of medical records. It's all in doctorsoft
PROSIt is very easy to use and I use it daily.
CONSThere is nothing that I like least about it
Vendor Response
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows. We look forward to serving you again soon!
Replied September 2023
Joana
Medical Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Amazing
Everything is organized and every detailed to access and easy to use.
CONSSometimes doctorsoft can be a little slow or it freezes when looking up the medications
Vendor Response
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.
Replied September 2023
Selene
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2023
Fast, easy and simple!
All is self explanatory no matter what page you are on.
CONSNothing, everything works great and easily accessible.
Abigail
Medical Practice, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Doctor Soft is easy to maneuver and understand
Everything is labeled and pretty much self explanatory there no really getting confused when it comes to this ehr system.
CONSThere are a few bugs so as some educational forms need to be added.
Vendor Response
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.
Replied September 2023
Abner
Medical Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Amazing System, easy to use
Easy to use. Intuitive and increased efficiency.
CONSNA, don't se any cons. Only con would be anyone who is not using it, is missing out.
IDUVINA
Medical Practice
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2016
MY EXPERIENCES
IT'S SIMPLE AND EASY TO USE, EVERYTHING IS PRETTY MUCH OBVIOUS THERE IS NO WAY TO GET CONFUSED.
CONSTHERE ARE SOMETIMES MOMENTS WHEN THE ERX PORTAL SHOW INACCURATE PRESCRIPTIONS , EXAMPLE FROM OTHER VISIT BUT THEY SHOW AS IF WE ARE INPUTTING IT AT CURRENT VISIT. IT LOADS SLOWLY WHEN TRYING TO NAVIGATE TO CERTAIN SECTIONS
Vendor Response
Thank you for your positive review! We're thrilled to hear you had a great experience with us. If there's anything we can do to make it a 5-star experience next time, please don't hesitate to let us know.
Replied September 2023
Kimberly
Medical Practice
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2016
my experience with doctorsoft has been great i truly enjoy the system.
I truly like that doctorsoft is easy to understand and it works smoothly. It makes taking medical history , medications, and notes etc. so much simple then having to write everything down everything is a easy step and also makes a patient visit at the doctors much more faster.
CONSI truly don't have any negative things to say about this product i truly enjoy this system it makes my job so much more enjoyable and easier.
Vendor Response
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.
Replied September 2023
Kevin
Medical Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed November 2017
Doctorsoft is great while you have it. But always back it up
Make sure this is the product you want before going with it.
PROSThe system allows a close to paper chart feel adding to a doctor ease with implementing and the notes created are very well formatted.
CONSIf you decide to switch EHR you should back up all of your information. A year after switching we are having quite the haste trying to get them to give us records requested by insurance companies.
Vendor Response
We appreciate your feedback and are glad to hear you had a decent experience with us. We're always striving to improve, so if you have any suggestions on how we can earn a higher rating from you next time, we'd love to hear them.
Replied September 2023
Luis
Medical Practice, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed October 2016
Technical Support
Anytime I call technical support, they only have one person answer the calls that do not listen. We are having issues with the duplicate copy of the same patients at first, but now it has escalated to quintuplets. For 3 months now and I have not received a call back with a solution.
PROSN/A
CONSBad technical support
Vendor Response
We're genuinely sorry to hear about your experience with us. Please reach out to our customer support team at support@doctorsoft.com so we can address your concerns directly and work to make things right.
Replied September 2023