All HPlusPRO Reviews
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Mallory
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Couldn't ask for a better system!
I love this system. I have worked on a variety of systems over the years I have been in this industry. I have worked in previous billing companies and when I started working at this new surgical office and it was time for an upgrade in the software this was my first choice. After reviewing several different options me and the office manager concluded this was the software for the company. May it be a small or large practice or many practices (billing company) this is the software to use!
PROSThe customer support goes above and beyond to help you! The training staff is extremely helpful and is there even after your training session. THE best software for medical billing that I have used in the 10 years I have been working. Easy to use, and understand and work on claims.
CONSYou may have to change the printer you currently have, as this software has specific printer requirements.
Dorothy
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2010
Vice President
H+Pro is well worth the time and financial investment. It is easy to learn, able to support the sole practitioner yet robust enough to handle large groups. Customer support is excellent and issues resoved timely. Great product and great company to work with!!
PROSEasy to use, great features especially for a billing company, cost effective and good return on investment, quick and responsive customer support.
CONSAny change in software requires time and resource committment. This should not be construed as negative, but rather a reminder: Programming is complicated and with conversions there will always be issues to resolve. Be prepared to have a few issues as you convert from whatever your current system is to H+Pro. Once complete, you will be happy you switched!
MARCIA
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2010
GREAT MEDICAL BILLING SOFTWARE
Highly recommend the HPLUS PRO to any office with any size staff
PROSIf we had not purchased this software with all of the time saving features I would not have been able to maintain an office of 3 surgeons by myself. Charges, billing, posting payments, refunds, automatic posting of large electronic remittance advice patient statements, etc speed is wonderful, easy to transition, support staff is great. The input of different clients to Healthpac has enabled them to help us all with updating the software to our needs as we all progress. We have been with Healhpac for 10 years and the HPLUS PRO is fantastic. It does save time and time is money.
CONSMORE WIKI AT THE HPLUS PRO SITE
Wende
Education Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Great Printing help
I love it and I'll continue using it for help with my printing projects!
PROSHelps with my printing needs, I can connect my phone to it to print photos of my students
CONSIt's a bit confusing at first, but once you get the hang of it, it's pretty cool!
Minhaz
Used free trial
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
Reviewed December 2013
Medical Billing Software
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Pamela
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2010
Not sure what you want in this space.
I heartily recommend it - we have had a most positive experience with Healthpac.
PROSGreat step-by-step implementation, good response from support, trainers who know the product and are responsive and helpful, solid software that knows what a biller needs to be efficient and effective. I like how the reports have been reorganized and expanded.
CONSI can't think of one - the billers I list below might have a feature here or there that they would like tweaked, or added.
carla
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2010
practice manager
I would highly recommend to anyone looking for the state of the art system that may need to have unique enhancements to meet your billing needs.
PROSHealthpac fully meets our needs. They have the best billing software on the market. They are always enhancing the program way before current trends change in the medical billing field.
CONSI dont have any.
Carol
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
Reviewed November 2014
Very Helpful
It is so easy to use and made with such a logical design. Most software of this kind take forever to get used to but this one I got the hang of right off. There are many features about this product that make my day so much easier. If you are in search of a software currently, I highly recommend.
Darlene
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2010
HPro from Healthpac
Absolutely a program worth buying!!!
PROSHpro makes the chore of billing and collections much easier. With this program we decreased our FTEs and increased our revenue for all of our clients. The support is the best!
CONSHave not found any cons for this product. Just the best!!
Sarah
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
Reviewed February 2015
Overall-- GREAT
Love Healthpac's HPlusPro. Navigation is made simple and checking in and out patients is a breeze. The whole process time is cut down with their software and continuous updates! Have never had any issue with them.