Intiveo
About Intiveo
Intiveo Pricing
Contact Intiveo for pricing details.
Starting price:
$1.00
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Intiveo
1 - 5 of 49 Reviews
Marytherese
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Incredible Company
This is an excellent company. It offers incredible customer service, pertaining to questions and concerns. They are prompt and truly get to the base of the concern in a caring and helpful way!
PROSEasy to use. I can get messages remotely.
CONSThat we cannot accept photos from patients via text
Reason for choosing Intiveo
Ease of the program & how well rep of E.M. took time to explain things and teach us. He was definitely a big reason why we went with EM. He was not pushy. He was a great listener as to what we need. Willingness to offer us a free trial and take over the balance of our contract.
Reasons for switching to Intiveo
Poor customer service on their behalf. Cost and complexity of the software.
Haris
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Great reliable software for patient engagement, reminders and feedback
Overall it has been good, and customer service has been great. I just would like more online booking features.
PROSIts easy to use and has great integrations with our Patient system, loads apts automatically and also allows to update notes to the system.
CONSIt doesnt have an online apt booking system that integrates with Dentrix
Reason for choosing Intiveo
It was reliable as we had used it before and it integrates well with Dentrix.
Reasons for switching to Intiveo
There were many glitches and isssues with wrong reminders.
Curtis
Medical Practice, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed April 2023
Tips and concerns
neutral
PROSappt reminders , post operative reminders
CONSCustomer service never emails back or follow s up with my concerns for changes. Frustrating
Reason for choosing Intiveo
salesman sold me, but did not turn out to be as easy as it was discussed and integrated as well as the DSN system.
Reasons for switching to Intiveo
supposedly easy of use, but not so much
Catalina
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Great complement to our practice management software
Intiveo is easy to use and we love the 2 way chat option. Appointment reminders work very well and since we use intiveo the productivity of our front desk and the appointment confirmations have improved a lot. Customer service is outstanding. Overall a great product.
CONSI wish it was more flexible and allowed to disconnect certain features from the appointments when needed. Example, Surveys should be possible to send to a database or individually chosen clients. Forcing these applications to be functional only by linking to appointment types limits the use because one size does not necessarily fits all. The forms add on should be part of the package instead of having an extra cost. Intiveo is a great application but is expensive so charging extra for each new feature that comes up makes it less attractive to use and we decide to keep what we have instead of moving all the process with intiveo. It is a nice option but not that much to pay extra for it.
Reason for choosing Intiveo
2 way chat option
Reasons for switching to Intiveo
2 way chat option and having possibility of mass email to my whole customer database Connection to our internal pms
Kristen
Medical Practice, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
Best Communication Software
We are able to collect our surgery deposits, message patients about missed appointments, message multiple patients for a last minute cancellation, and so much more!
PROSIntiveo integration was fast and easy. Their support department is always available and so helpful. Our patients love having the ability to text us and complete their forms online.
CONSI wish patients could text photos to the intiveo platform. I also wish there was a more print friendly version of the forms.
