MediOffice

RATING:

4.7

(31)

About MediOffice

MediOffice is medical practice management software designed for clinicians and medical practices to streamline and automate their practices. It includes built-in dictation transcription capabilities and offers a patient portal for communicating with patients. The system supports automated patient review requests including integration with various review collection platforms.

MediOffice Pricing

Starting price: 

£99.00 per month

Free trial: 

Available

Free version: 

Not Available

MediOffice is available on PC, Mac, tablet and mobile

MediOffice Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for MediOffice

1 - 5 of 31 Reviews

Anonymous

11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Patient Billing is super quick and easy!!

PROS

Patient billing is quick, easy and I find the software to be very intuitive. The patient payment portal feature has allowed patients to make payments online as soon as their invoice received therefore reducing our self pay outstanding invoices.

CONS

There are no features that I like least about this software.

Jon

Hospital & Health Care, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Excellent all-round product and a pleasure to use

Very easy to work with. Responsive and helpful. Migration (from DGL) was excellent. Issues were corrected very quickly and communication was top notch.

PROS

MediOffice is very well designed. It is quick and easy to access all the aspects of the patient record that you require from one place. The task management system means things do not get forgotten and it is very helpful for communication between team members while maintaining an audit trail. All patient and third party communcation features that you would need and expect are present, as is integrated payments via stripe and healthcode invoicing. Excellent customer support. Responsive designers who regularly add new features.

CONS

Voice regcognition transcription costs only £5 per month so very cheap and will save you a fortune, but is not a didicated medical algorithm and none of the various dictation processes are ideal, though you will likely fine one that will work for you.

Reasons for switching to MediOffice

I have always hated DGL. It is an outdated product which has not changed in the 15 years I have used it and they are not interested in updating the product or helping their cutomers.

Steven

Medical Practice, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2022

Better than BlueSpier!

I would not hesitate to recommend this product!

PROS

The most striking feature of this software is the ease of use!

CONS

Still has bugs that it randomly crashes!

Reasons for switching to MediOffice

PA chose for me!

Vendor Response

Thank you for your review, we're pleased you are finding the software easy to use. Regarding the issue with the software randomly crashing when it times out, this has now been resolved. However please contact support if you still encounter issues so we can look into it further.

Replied December 2022

Emma

Medical Practice, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

MediOffice Review

Overall we have had an excellent experience with MediOffice from initial contact, learning about the product, making the transfer and getting all set up. The support team were really excellent in making the transfer as smooth as possible. All staff are quick to respond to all queries. They are willing to take on board suggestions for making the software work better for our business and pro-active in making changes and improvements.

PROS

The MediOffice system is clear to view and easy to use by both administrators and consultants. It has streamlined our business and integration with our existing business processes was problem free.

CONS

The dictation interface could be improved to make dictating and transcription easier. Ideally we would like to be able to connect a pedal to the system to make manipulation of the dictations easier from a transcribers viewpoint.

Reason for choosing MediOffice

It is easier to use, has a mobile app (although this is quite basic at the current time), allows for dictation and transcription, costs less, better tech support.

Benjamin

Medical Practice, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

My favourite Practice Management software!

Amazing, makes my job so much easier than when using other systems. I wish this was the standard across the industry!

PROS

The best thing about MediOffice, which feeds into everything, is how easy to navigate and use it is. Buttons and links are in intuitive places, the UI is clean and simple, but still pleasant. Feels very modern, runs quickly and no complaints when using it.

CONS

If I had to nit-pick, the only thing to mention is that there's no way to tell if a consultant is linked to HealthCode or not. When swapping between consultants frequently, this can cause some confusion as some use it and some don't. But no other Practice Manager tells me either, and with and with updates each month or more I'm sure MediOffice will soon have this feature. Butt otherwise this is the best by far and I would choose no other above it.

Reason for choosing MediOffice

Much more modern, easy to use and update, basically better in every way.