I have been using this software for over 20 years. They are always advancing the features and thinking of new ways to save our office time and paperwork.

Easy layout and has capabilities far beyond what a small office like mine will typically utilize

Actually I have an add on feature which was sourced from an outside vendor with regards to texting/Calling patients for reminder appointments. While it works flawlessly, It might be nice to have that as a direct part of the software.

My experience has been smooth. Through updates, glitches or even self-imposed issues, Medisoft and the team I have worked with has been just great. I have never been down for longer than a day and a half in the 10 years I have used this product and the vendor.

I like the software due to the ease and ability to maneuver quickly through different tabs and the flow of the set up. I also like the ability to customize the software for my needs and wants. I like the free updates and the ability to get assistance when I want.

I do not have any complaints. I would not change from Medisoft even with the abundance of software that is available that is more tailored to my industry of EMS.

Okay easy to learn

Script for control substance 2you can make your templates 3billings codes4diagnosis list

Duplication of the list of medications2 Not easy to renew Rx3 Title/dates not easy to use4closes before completing chart

The software is very easy to use and provides lots of different reports to evaluate practice and increase reimbursement. A+.

I am a fan of Medisoft’s support system. The team at Medisoft is very supportive and knowledgeable. They are an excellent team to work with. [SENSITIVE CONTENT] are very hard working and helpful team members.

I like everything about this software. I cannot resist the simplicity this software has. From changing screens to performing any activity, the software is so user friendly.

My favorite part of Medisoft are the reports. Regardless of what information is asked of me, I can produce the most accurate numbers simply by clicking on any number of the preset reports. I can also create my own custom report if necessary.

I started using Medisoft in 1996, back when insurance billing was done on paper and appointments were actually in a book! A lot has happened since then and our practice has grown along with Medisoft. I honestly don't know how we would have done so well without it. From insurance billing and A/R posting to eligibility, reports, and clearinghouse integration.

Thankfully we started using Medisoft from very early in the practice so it was easy to integrate. There really is nothing I don't like about it.

Overall experience is OK, being patient.

I have been using this product for years, overall good quality product.

The main problem it does not have grammatical correction automatic, meaning if the sentence written with mistake, it will stay with mistake. That is wrong. That needs to be fixed immediately. Also several times I had a computer glitches, where the entire exam was missing or history of present illness was missing. That means it is there when you type your notes, but when you look at the notes one week later, t disappears. That is unacceptable. This cannot happen in the litigious society. Also automatic updates for CPT codes or ICD 10 codes are missing, why? it is very inconvenient. Also, sometimes, the allergy section shows: you cannot update it or put the new info, that is also wrong. It should be always available. It takes time : few weeks, when it gets updated automatically only after you re-start your server, but still few weeks missing, meaning I cannot update that section for few weeks for sure. That happens often.

It is a very easy to learn and use. The ERA posting let´s you review all the ERA service lines before posting.

The ICN numbers are held in the case level and makes it very difficult and time consuming to submit corrected/voiced claims. The reporting feature has a lot of limitations. It doesn´t allow to pull reports compatible with excel, even that you have the option to print to an excel file but the headings are showing for every single page. Payment section in the transaction window is hard to read and there is no clear reference to the transaction posted.

As. It’s above, I have used medisoft for years and I don’t plan to change unless I find a software that is less expensive for cloud based

I have been using medisoft since 1999 and began when it was still a DOS program. I have been thru the many changes through the years and have stayed with it because it is extremely user friendly and easy to teach and learn.

As my medical billing business grows, it is harder to use. I would like to be Able to use it in the cloud, but that is extremely cost prohibitive for a small business like mine.

It is not the worst system I have used, but it needs a lot of improvements.

It is generally easy to enter demographic information and easy to enter CPTs/Diagnosis codes in the transaction entry screen.

The reports are difficult to get accurate information. They are generalized and even if / when you do get a custom report there is still massive errors in the accuracy. Some of the reports take forever to run which makes it difficult to run in office. It also freezes often , both Medisoft and Office Hours.

I have been using the Medisoft Networking program for 22 years so I have gone through many versions of the software.

It follows Windows operating system format to make navigation of the software easier. It also integrates with other software platforms like, Relayheath to make Claim Management and filing claims seamlessly.

Designing new reports or list in the design mode is not that user friendly.

I love Medisoft and Clinical. It is a very cost effective product that has every possible need for my practice. Tech support is quick, and the program itself is very user friendly and modifiable. Being a cloud based product saves on in house computer space/IT support/ and is much easier on your budget!

I don't have any dislikes regarding Medisoft. Occasionally the cloud based program can be a little slow to start up, but that could be the internet too!

It is a great company and I have worked solely with them since 2004!

Easy to use and to personalize to your unique practice variables. Awesome support personnel!

I wish that I knew more about the types of reports there are. Sometimes its hard to get all the info I need into one report but it is probably my inexperience with this aspect to be honest

Overall I am quite pleased with the system and would like to stay with it, but we are looking into another system now.

I have used other Systems and like the ease of this system.

The Statement Management system is complicated and I had to reformat all the templates, of which, is a great feature of Medisoft that allows this to be done.

Medisoft is a great billing software, I have used it for many years and it does everything I need in billing insurance claims.

Medisoft is easy to use and does everything I need a billing software to do.

Compatibility with other software, such as Indian Health Service, RPMS software package.

This software is very user friendly and easy to implement

Integration into this system in previous experience has been very streamline, finding local vendors for support was difficult in our area was the only complaint as far as trying to implement a server based system.

Overall, we have had a good stable experience with the software.

Medisoft is really user friendly and we been using in the office for the past 11 years.

There is no insurance verification on the sofware.

I have used Medisoft for nearly a decade and in that time the biggest problem I've had with it is when it crashes.

The product is easy to use and the customer support is excellent.

The product crashes a lot and there are weird glitches that make it a challenge to use at times.

no problems. I have been using for 15+ years

easy integration of patient and insurance demographics

It would nice to have text reminder for pt appt, and interface for patient to reply or schedule appt.

I think the ease of use when logging in from different computers as well as having a constant back up of data is what I like the most. Any time I’ve ever needed technical support they take care of everything very timely and professionally as well.

They’re really honestly isn’t anything that I dislike. I’ve only been using it for about a year so I’m not sure about upgrades but I’m assuming and hoping that that will go just as smoothly as everything else has.

Using this program over thirty years.

Ease of use is what our practice likes most about this software.

Aspects of the program need to be revised and many ERA issues not resolved.

I am a very busy Chiropractor and the ease of using the Medisoft program to schedule my patients is ideal.

I can not think of any cons at the moment to the Medisoft program

Great

The amount of products and capability. Even if it is difficult top figure out, there are so many great options.

Very difficult to leverage all the products it offers

Very good software

User friendly. Easy to navigate and browse through the software

There were too many options for reports and would suggest to have few straight forward options

I like it and recommend it to small businesses

Easy to work with , made making an appointment so much easier

There was not much that I did not like ! It was great and easy!

Excellent overall experience using Medisoft. Thank you!

Medisoft was User - Friendly and All features were impactful.

Using Medisoft was great therefore didn't see any cons.