MyOutcomes
About MyOutcomes
MyOutcomes Pricing
Contact MyOutcomes for pricing details.
Starting price:
$199.00 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for MyOutcomes
1 - 5 of 38 Reviews
Job
Education Management, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
The only choice for an efficient means of collecting client feedback systematically on outcomes.
Great program, I encourage others to use it. In an educational setting it provides meaningful data for stakeholders working with students in a way that protects the content of therapy sessions and focuses on student outcome status by sharing the graphs.
PROSIt provides a basis for insuring the most fundamentally beneficial elements of therapy are embedded in each session. It provides meaningful data in real time of program efficacy, I use it to manage caseload assignments.
CONSnothing. It meets and exceeds our usage. In fact there are features I want to use more of like feedback sources and sending links to the scales for remote reporting. I haven't put enough energy into systematizing teh remote reporting to provide feedback on that but I guess the last time I tried it the UIUX wasn't very user friendly. For all I know it could be better now.
Vendor Response
Hi Job, Thank you so much for taking the time to leave an excellent review. We truly value your feedback. Regards, MyOutcomes Team
Replied February 2022
George
Mental Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Powerful tool to guide collaborative services
MyOutcomes has become a backbone of our program.
PROSMyOutcomes, when administered routinely at the beginning and end of each session allows clients to see to what degree they are on track and provides the therapist with feedback that flags conversations that help the therapist to make adjustment and adapt services to enhance the client's experience of each session. The Provider screen allows for the therapist to see at a glance which clients may be at risk of premature dropout or a negative outcome and prioritize supervision. This software increases our ability to engage and retain clients and remain humbly attentive to how our approach is landing with people while also serving as our program's overall outcome measures. We have appreciated MyOutcomes customer service and its willingness to use customer feedback to improve, such as making it easier for clients to complete measures during virtual sessions (the Give Access function)
CONSI wish that it was integrated with online software like OWL or Jane (my hope is for OWL) so that therapists do not have to log into more than one platform per session.
Reason for choosing MyOutcomes
Canadian based with good user
Vendor Response
Hi George, We'd like to thank you for taking the time to write this review of MyOutcomes. All feedback is highly appreciated as it enables us to further develop our products and services. We really appreciate your feedback Regards, MyOutcomes Team
Replied February 2022
Diane
Mental Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2022
MyOutcomes review
The graphs and the charts that we used to demonstrate outcomes
CONSCan't think of aby thing at the moment. I think it is a good product
Vendor Response
Hi Diane, Thank you for taking the time to leave a review. Your responses will help us serve you and our other users in the future. We truly value your feedback. Regards, MyOutcomes Team
Replied February 2022
Colette
Mental Health Care, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2022
Great resource for not a lot of money
Since the software up-date the ease of use of this software for my on-line clients has been a game changer. Overall it is easy to use.
PROSOutcomes are a tricky business when you are in private practice. There are so many outcomes to possibly focus on. The ease of use and applicability of the options for all clients makes it nice and comprehensive. Then of course, is the vital measure of how the therapeutic relationship is going. Again, it's nice and easy and then you can have a conversation in real time about what went into their ratings.
CONSAfter submitting their answers to the rating scales there is a page that shows their scores and has either a red, green or yellow circle next to them to indicate if things are progressing the way they should. This is a nice, easy graphic for me. But clients get concerned when they see red and it can cause unnecessary concern for them. The one other issues, is that the graph of responses should orient the dates differently as the long term clients I have, all the dates overlap and when you print out the graph, you can no longer read the dates as they overlap.
Vendor Response
Hi Colette, Thank you for taking the time to complete our recent Capterra survey. Your responses will help us serve you and our other users in the future. Customer satisfaction is our top priority and we are thrilled that you have enjoyed your experience. Regards, MyOutcomes team
Replied February 2022
Doung
Government Administration, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2022
Customization of the client platforms have been a critical aspect of our use of MyOutcomes
We get to demonstrate world class outcomes and have implemented customizations that allow us to track and engage our specific client set for reasonable development costs.
PROSProvided evidence based up to date algorithmic analysis of treatment effectiveness in collaboration with Dr. Scott Miller's work.
CONSDatabase core structure is based on treatment episodes versus individual clients - makes it difficult for us to track other program metrics important to our business analysis. But working with a customization coding team to build work arounds has been super helpful for us to have a contract to do needed customizations.
Reason for choosing MyOutcomes
Protected Canadian servers that allowed us to comply with the strict FOIPPA privacy guidelines in British Columbia.
Vendor Response
Hi Doung, We'd like to thank you for taking the time to write this review of MyOutcomes. All feedback is highly appreciated as it enables us to further develop our products and services. Thank you again! MyOutcomes Team
Replied February 2022