MyOutcomes

RATING:

4.3

(38)

About MyOutcomes

WHO: Incorporated in 2013. MyOutcomes target market is behavioural health agencies. WHAT: MyOutcomes gives mental health clients a voice. MyOutcomes is a leading psychotherapy outcome measurement system with the ability to provide real-time client feedback to therapist / counsellors. MyOutcomes reports can be used to strengthen client engagement, increase successful outcomes, reduce dropouts and shorten wait lists. HOW: Using the Outcome Rating Scale (4 question) and Session Rating Scale (4 question) (ORS and SRS) - Agencies can get real-time feedback from clients WHY: Get 2.5 times greater results as a therapist / counsellor. MyOutcomes system has been included in the National registry of Evidence-Based Programs and Practices (NREPP).

MyOutcomes Pricing

Contact MyOutcomes for pricing details.

Starting price: 

$199.00 per year

Free trial: 

Available

Free version: 

Not Available

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MyOutcomes Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for MyOutcomes

1 - 5 of 38 Reviews

Job

Education Management, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

The only choice for an efficient means of collecting client feedback systematically on outcomes.

Great program, I encourage others to use it. In an educational setting it provides meaningful data for stakeholders working with students in a way that protects the content of therapy sessions and focuses on student outcome status by sharing the graphs.

PROS

It provides a basis for insuring the most fundamentally beneficial elements of therapy are embedded in each session. It provides meaningful data in real time of program efficacy, I use it to manage caseload assignments.

CONS

nothing. It meets and exceeds our usage. In fact there are features I want to use more of like feedback sources and sending links to the scales for remote reporting. I haven't put enough energy into systematizing teh remote reporting to provide feedback on that but I guess the last time I tried it the UIUX wasn't very user friendly. For all I know it could be better now.

Vendor Response

Hi Job, Thank you so much for taking the time to leave an excellent review. We truly value your feedback. Regards, MyOutcomes Team

Replied February 2022

George

Mental Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

Powerful tool to guide collaborative services

MyOutcomes has become a backbone of our program.

PROS

MyOutcomes, when administered routinely at the beginning and end of each session allows clients to see to what degree they are on track and provides the therapist with feedback that flags conversations that help the therapist to make adjustment and adapt services to enhance the client's experience of each session. The Provider screen allows for the therapist to see at a glance which clients may be at risk of premature dropout or a negative outcome and prioritize supervision. This software increases our ability to engage and retain clients and remain humbly attentive to how our approach is landing with people while also serving as our program's overall outcome measures. We have appreciated MyOutcomes customer service and its willingness to use customer feedback to improve, such as making it easier for clients to complete measures during virtual sessions (the Give Access function)

CONS

I wish that it was integrated with online software like OWL or Jane (my hope is for OWL) so that therapists do not have to log into more than one platform per session.

Reason for choosing MyOutcomes

Canadian based with good user

Vendor Response

Hi George, We'd like to thank you for taking the time to write this review of MyOutcomes. All feedback is highly appreciated as it enables us to further develop our products and services. We really appreciate your feedback Regards, MyOutcomes Team

Replied February 2022

Diane

Mental Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2022

MyOutcomes review

PROS

The graphs and the charts that we used to demonstrate outcomes

CONS

Can't think of aby thing at the moment. I think it is a good product

Vendor Response

Hi Diane, Thank you for taking the time to leave a review. Your responses will help us serve you and our other users in the future. We truly value your feedback. Regards, MyOutcomes Team

Replied February 2022

Colette

Mental Health Care, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2022

Great resource for not a lot of money

Since the software up-date the ease of use of this software for my on-line clients has been a game changer. Overall it is easy to use.

PROS

Outcomes are a tricky business when you are in private practice. There are so many outcomes to possibly focus on. The ease of use and applicability of the options for all clients makes it nice and comprehensive. Then of course, is the vital measure of how the therapeutic relationship is going. Again, it's nice and easy and then you can have a conversation in real time about what went into their ratings.

CONS

After submitting their answers to the rating scales there is a page that shows their scores and has either a red, green or yellow circle next to them to indicate if things are progressing the way they should. This is a nice, easy graphic for me. But clients get concerned when they see red and it can cause unnecessary concern for them. The one other issues, is that the graph of responses should orient the dates differently as the long term clients I have, all the dates overlap and when you print out the graph, you can no longer read the dates as they overlap.

Vendor Response

Hi Colette, Thank you for taking the time to complete our recent Capterra survey. Your responses will help us serve you and our other users in the future. Customer satisfaction is our top priority and we are thrilled that you have enjoyed your experience. Regards, MyOutcomes team

Replied February 2022

Doung

Government Administration, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2022

Customization of the client platforms have been a critical aspect of our use of MyOutcomes

We get to demonstrate world class outcomes and have implemented customizations that allow us to track and engage our specific client set for reasonable development costs.

PROS

Provided evidence based up to date algorithmic analysis of treatment effectiveness in collaboration with Dr. Scott Miller's work.

CONS

Database core structure is based on treatment episodes versus individual clients - makes it difficult for us to track other program metrics important to our business analysis. But working with a customization coding team to build work arounds has been super helpful for us to have a contract to do needed customizations.

Reason for choosing MyOutcomes

Protected Canadian servers that allowed us to comply with the strict FOIPPA privacy guidelines in British Columbia.

Vendor Response

Hi Doung, We'd like to thank you for taking the time to write this review of MyOutcomes. All feedback is highly appreciated as it enables us to further develop our products and services. Thank you again! MyOutcomes Team

Replied February 2022