Great program, I encourage others to use it. In an educational setting it provides meaningful data for stakeholders working with students in a way that protects the content of therapy sessions and focuses on student outcome status by sharing the graphs.

It provides a basis for insuring the most fundamentally beneficial elements of therapy are embedded in each session. It provides meaningful data in real time of program efficacy, I use it to manage caseload assignments.

nothing. It meets and exceeds our usage. In fact there are features I want to use more of like feedback sources and sending links to the scales for remote reporting. I haven't put enough energy into systematizing teh remote reporting to provide feedback on that but I guess the last time I tried it the UIUX wasn't very user friendly. For all I know it could be better now.

MyOutcomes has become a backbone of our program.

MyOutcomes, when administered routinely at the beginning and end of each session allows clients to see to what degree they are on track and provides the therapist with feedback that flags conversations that help the therapist to make adjustment and adapt services to enhance the client's experience of each session. The Provider screen allows for the therapist to see at a glance which clients may be at risk of premature dropout or a negative outcome and prioritize supervision. This software increases our ability to engage and retain clients and remain humbly attentive to how our approach is landing with people while also serving as our program's overall outcome measures. We have appreciated MyOutcomes customer service and its willingness to use customer feedback to improve, such as making it easier for clients to complete measures during virtual sessions (the Give Access function)

I wish that it was integrated with online software like OWL or Jane (my hope is for OWL) so that therapists do not have to log into more than one platform per session.

The graphs and the charts that we used to demonstrate outcomes

Can't think of aby thing at the moment. I think it is a good product

Since the software up-date the ease of use of this software for my on-line clients has been a game changer. Overall it is easy to use.

Outcomes are a tricky business when you are in private practice. There are so many outcomes to possibly focus on. The ease of use and applicability of the options for all clients makes it nice and comprehensive. Then of course, is the vital measure of how the therapeutic relationship is going. Again, it's nice and easy and then you can have a conversation in real time about what went into their ratings.

After submitting their answers to the rating scales there is a page that shows their scores and has either a red, green or yellow circle next to them to indicate if things are progressing the way they should. This is a nice, easy graphic for me. But clients get concerned when they see red and it can cause unnecessary concern for them. The one other issues, is that the graph of responses should orient the dates differently as the long term clients I have, all the dates overlap and when you print out the graph, you can no longer read the dates as they overlap.

We get to demonstrate world class outcomes and have implemented customizations that allow us to track and engage our specific client set for reasonable development costs.

Provided evidence based up to date algorithmic analysis of treatment effectiveness in collaboration with Dr. Scott Miller's work.

Database core structure is based on treatment episodes versus individual clients - makes it difficult for us to track other program metrics important to our business analysis. But working with a customization coding team to build work arounds has been super helpful for us to have a contract to do needed customizations.

I love using this product and the customer services is excellent. I love having a way to better understand when clients are making progress and when they are not.

I love using the ORS to gage my client's perspective of where they are at. Often working with kids and teens it is a guessing game. This tool allows them to name what they are struggling with the most or to name when they feel thigs are going well. If client's rate everything a "10" it offers an opportunity to name that part of them feels things in their life are perfect and then an invitation for them to check in with their bodies and see if any other parts feel differently.

I do not use the SRS as often because I get the sense client feel a sense of redundancy with filling out a similar chart twice in a session.

I have used MyOutcomes since starting my private practice and I often tell people that it would have been so much harder without it. I'm able to have data to show clients regarding progress, stagnation, or deterioration that supports me in conversations that can be difficult to have. When I have difficult days at work and wonder about whether I'm actually helping people improve their quality of life, I can find out whether or not I have reason to worry. If the data shows that my worry is justified than I can address it with the client to get back on track. This is the one tool that I recommend to every clinician that will listen!!

I love being able to track ORS and SRS results, graph them, and have statistics run for me. I can easily track my effectiveness as a therapist. I also loved the training series add-on for using the ORS and SRS by [SENSITIVE CONTENT]r.

I wish that I could view statistics on only clients who score below the clinical cut off of 25 points. I'd also like if my outcomes was integrated into a more robust EHR that would allow me to create my own forms and have them signed by clients.

Our overall experience with MyOutcomes has been incredible positive, they have grown with us as an organization and supported our new needs as we have articulated them.

MyOutcomes is a software that allows us to monitor and manage all client information, understand their experiences within our programs etc. Through MyOutcomes we have been able to build and customize our user profile to grow with our agency needs.

There are technical components of MyOutcomes that I would like to have more intuitive than what it currently is so that we don't as easily get duplication of client files for example.

The information provided at each session creates an opportunity for meaningful conversations about what is working and not working for the client in their pursuit of improved well-being. The aggregate therapist data provides information to guide therapists in identifying areas for professional improvement which can lead to improved client outcomes.

Provides evidence of progress towards mental health goal of improved sense of well-being across domains (not just symptoms). Provides historical information for therapists to use to identify quality of services delivered. Convenient to use at every session. Helps guide the therapist to improve service delivery on both an individual client and agency level.

Some clients report challenges with navigating the on-line client portal. For some, time needs to be spent with the client providing them with more directions than are provided in the software system.

What I like most is that the tool helps you be more in tune with how your client is perceiving their psychotherapeutic experience and whether what you're working on is actually helping them or not. It provides real-time feedback and in my opinion is an essential skill to implement for any psychotherapist.

What I like least about the software is that even with taking the training course, there isn't good instruction on how to interpret the data. I think there can be much more helpful ways of guiding therapist through the process in real-time and providing insight/guidance to what the data shows as you move along and use the tool.

Benefits are the ability to share with stakeholders, potential partnerships, clients and for the counsellors to continuously be committed to improving personal practice

ORS and SRS measures, support from the MyOutcomes tech support team and [SENSITIVE CONTENT] specifically, quick response time for support needs, ease of use

One of the specific things that would be helpful for our program is that there currently is no drop down box to show transfer yo another counsellor/clinician in our own Raven program and I am curious if this should be added?

MyOutcomes is overall a product that supports therapist growth and client wellbeing - I couldn't ask for more.

MyOutcomes has become an essential part of training new therapists. As a clinical supervisor, I appreciate the graphs that easily track client outcome and therapeutic rapport. I use MyOutcome as part of weekly supervision sessions and see new therapists grow in confidence and clinical skills by using this software.

When first using MyOutcomes years ago I wished that it was easier to use across multiple platforms but today even with telehealth, clients can easily complete their ORS/SRS using a tablet or phone.

We have been able to improve our therapist and find appropriate fits for clients w/ less client drop out. Overall improved retention.

The ability to no longer waste paper and automatically calculates results allowing me to have more time for clients. Overall it makes our practice elevated as we are always looking for growth.

Isn't the most user friendly and takes some navigation to deactivate users. Some other non-straight forward aspects are complicated such as need for client groups under each provider which seams unnecessary. Overall aesthetics could improve.

Really positive. Highly effective as a research quantitative measure of client progress.

The summary data that allows for honest self-reflection

It can be cumbersome to navigate. Not necessarily intuitive. Adding notes while doing ORS/SRS would be helpful.

I use this in therapy. It has taught me SO MUCH about checking in with clients about their experience. Clients also really like seeing their results over time. They can see when they are feeling better overall, even when they are having a bad week.

It is easy to use, fairly intuitive, and you can give client direct access when working through Telehealth. It also takes all the headache and guesswork out of manually scoring clients each week. I am super excited about anything that provides a positive outcome for therapy while also minimizing my paperwork.

I would like it to integrate better with my other automated systems. If I could have all my tools working together and manageable from one place, that would be a dream. However, that would be a plus. It is still a good program as is.

Im still a new user but I am anticipating that I will have a much better understanding of my strengths and weaknesses as a clinician once I have built up my database.

Yes integration was easy. I like the graphs and being able to share this with the client/ track client progress on a session by session basis. It also provides a jumping off point for discussion about the session/ whats working/not working - this can be fruitful and I find clients much more upfront than I would have expected.

It would be good to have a tick-box option of presenting problems/hypothesised diagnoses so as to be able to identify clients outcomes by these groups

A little expensive and I wish there were ways to include additional or alternative measures but otherwise very good

Ease of use and accessibility. Sending secure links and email reminders.

Only one type of measure. I wish that ROS, BDI, Scared or other well being or symptom measures could be accessed sometimes.

MyOutcomes is helping us to provide a structured way to facilitate clinicians reflecting on their own performance and their client's progress, rather than just administering therapy and 'hoping for the best'.

The software is easy to use. I love the algorithm and graphs which quickly and clearly shows you the client's progress.

The price is a little expensive given the conversion rate to Australian dollars.

My overall experience has been excellent and I look forward to the evolution of the product

The software is extremely easy to use with minimal time spent in familiarizing yourself with the product.

A client portal with reminders for the clients to fill out the ORS before the session and to complete the SRS as soon as possible after the session would be extremely helpful

It's been good, customer service is helpful.

Easy to use, put in client data, and gauge treatment progress. Customer service is helpful.

none, the product is easy to use and helpful.

It is easy to use and the customer support is fantastic.

It was a little challenging to figure out the reports, but the excellent customer services helped a great deal.

Overall I am very happy to use the ORS/SRS, track client data and use it to enhance therapy. The customer service is good and I've been able to get questions answered.

It is helpful to be able to track patient progress and the therapeutic relationship. It is used as part of the therapeutic process which helps to customize each therapy and helps to identify progress or issues in treatment that can be addressed in real time. It is easy to email clients the ORS/SRS and have them complete it and look at the data together.

The actual look the software and use of it for more advanced features is not always intuitive (such as editing scores). Sometimes clients who are emailed the ORS/SRS have some questions about how they access the SRS. The buttons seem to be a tad small for clients to submit the data.

Overall, it has been a great experience. The FIT model is an evidence-based model endorsed by SAMHSA that gives credibility to data collected.

I like that it will aggregate the data for the user and presents the outcomes in an easy manner to understand and use in grant reports.

It is always difficult to integrate a new product into everyday use.

Awesome! Will be a lifetime user!

Great, simple platform for administering the PCOMS measures. Clients like how easy it is to use. Lastly, MyOutcomes is very devoted to helping graduate students (be sure to reach out to the support team). All of my interactions with the company have been excellent.

There are a few things that could be improved. First, I wish you could access individual item scores through the app. While you can see the total ORS and SRS score, you cannot see how they scored each item if you go into the website, download a spreadsheet, and look it up. That is kind of a pain.

I like the fact that I can see session to session how my patients are progressing in their treatment.

Patient log-in passwords cannot be changed and devices do not remember passwords.