Outstanding. The DoseSpot team helped us achieve our goal of seamlessly incorporating an electronic prescription writing feature into our specialty telehealth, mobile phone-based teledentistry product. Throughout the process and beyond, the DoseSpot team members have not only been highly knowledgable and attentive to our technical needs, they have created a collaborative working relationship with our team, making both the ideation process and the continued work relationship thereafter exceptional.

Our goal was to provide our clients a seamless experience for virtual care, including the ability to e-prescribe directly from their mobile phone. We required this to be handled within our product application. Our product was the first to place DoseSpot's e-prescribe solution into a teledentistry mobile application. At the time it was an undertaking, because DoseSpot was not in mobile phone format. Understanding what we wanted to achieve, the DoseSpot team was outstanding from day one. Our teams were able to work together to create a fantastic solution that is seamless and easy to use.

DoseSpot is easy to use. There are only a few questions we receive about the prescription writing process, of which the main question is whether once a prescription is written, must the provider inactivate a prescription after a set period of time or will it expire on its own.

With the help of DoseSpot, all the dental providers enrolled in our system are able to prescribe their patients on time and with ease.

The integration of DoseSpot with our native CRM was seamless, and they provided us with several Admin level tools to carefully and easily manage our ever growing provider user base. Moreover, in the event of any issues, it was extremely easy to reach out to their Support Team and the turn-around time with respect to any issues is usually within that day itself to a maximum of two days.

The implementation of newer features is very slow and most requests to take up new features is not taken up with much enthusiasm. This does not impact the day to day functioning of the software in any way though.

Overall, we've been really happy outside of some latency issues. We have a solid sales engineer and an account manager that support us.

* Jumpstart is easy to integrate * The certification process was simple and straightforward * Overall, good customer support from sales, integration to on-going support

* Several times a day, DoseSpot's API can be slow and/or time out, which triggers our DataDog alerts and affects the quality of our service * Sometimes, the prescribing errors messages are not clear in the i-frame and cause some confusion for our providers.

Gets the job done, as I need to e-prescribe daily. When prescribing in an integrated fashion with our proprietary EMR. But, in between visits, if logging in directly to DoseSpot itself; again, very clunky and things as basic as finding a patient is challenging.

Ease of renewing prescriptions is simple, a few clicks. Saves a lot of time for patients on maintenance meds.

Something as basic as searching names is an arduous task. When you type an exact first and last name, you can't find a patient. You have to type either or and then scroll endlessly; imagine having someone named John Smith and how many results you get, and have to scroll through. It's mind boggling how a basic name search doesn't function appropriately. Also the mobile App needs to become a functioning, stand alone mobile app; given how doctors are basically on call 24/7 and need to not be tethered to a laptop/desktop. Having it basically mirror a website in non-mobile friendly/responsive fashion is clunky.

Great experience with sales team and OhanaDoc is excited to work with DoseSpot!

friendly, knowledgeable, and patient sales representatives, Clear up front pricing for services and dedicated project team.

just started working with them but no cons experienced so far, fingers crossed.