All PsyPack Reviews

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Anonymous

1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Most relevant psychometric assessment software

Assessments play a major role in my work and I need them in my daily work-life. PsyPack has been helpful in fulfilling the role of a handy tool that is quite easily accessible from my phone or laptop, is quite pocket friendly and has many features that I've been able to use to improve my professional practice and also evidence based.

PROS

- Economical - Easy to use - Secure storage of documentation at one place - Less manual efforts, time saving - Wide range of assessments - Automated, quick report with elaborate score graph charts - Option to track the scores over time - Constant updates - Option to add practitioner notes/recommendation in the report before sharing with the client

CONS

Although there is a wide range of assessments, it can make use of more assessments.

Reason for choosing PsyPack

- Cost effective - Ease of use - Good customer support - Regular updates in tech

Reasons for switching to PsyPack

- Cost of assessments - Difficulty in accessing

Vendor Response

Thank you for your kind review and support. We agree that we should have more assessments in PsyPack and we are adding new assessments on a monthly basis now. Check out the latest list of assessments at https://psypack.com/assessments/ Also feel free to request any assessment you want to see in your PsyPack at https://psypack.com/request-assessment/ More power to you!

Replied May 2022

Dr Sonam

Education Management, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Thank you note!

Fully satisfied with the software! Most importantly [SENSITIVE CONTENT] along with his team are readily available for any discussion or inputs.

PROS

User friendly, illustrations of the scores is apt, psycho education part is beautifully expressed for the client to become more self-aware. Graphical representation is exceptionally done.

CONS

Some more scales can be incorporated that goes more with the college population.

Vendor Response

Thank you Dr. Sonam for the amazing review. We are so glad that PsyPack is adding value to your practice as a student counsellor. We are adding more scales for college population. The latest list of assessments is available at https://psypack.com/assessments/ More power to you.

Replied May 2022

Brittany

Mental Health Care, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed January 2022

Decent options for quick assessment

It was good and I had a free trial. Where I got to explore some of the features but overall the value wasn’t in line with what I need for my personal practice.

PROS

Was able to check out a variety of assessments that I could use with clients to track changes over time

CONS

A lot of the assessments are ones that I can find for free online and there were not any in their database that I use on a regular basis that was worth paying a subscription for. That is just me personally however

Vendor Response

Thank you Brittany for your honest feedback. Not having the assessments you need is really a bummer and we can't defend it. But we are on it. We are adding new psychological tests regularly now, basis of the requests from our therapists community. The latest list of assessments is available at https://psypack.com/assessments/ Further, you can request an assessment at https://psypack.com/request-assessment/ and we will try our level best to include it to the catalogue asap. More power to you.

Replied February 2022

Ashfak

Higher Education, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Digital Era in Psychological Assessment

It is simple and user friendly.

PROS

It is very customer friendly. It is very helpful for clinicians to do the assessment and interpret it. Also, helpful for the client or patient to do a self-assessment and get immediate test results. The software provides a psychoeducational component and some important suggestions that later clinicians can explain during the psychotherapy session.

CONS

It is more descriptive and some components are not really needed for patients.

Vendor Response

Thank you for the very kind review. We are glad to add value to your counseling and therapy practice.

Replied June 2022

Maksim

Health, Wellness and Fitness, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Essential Tool For Mental Health Providers

PROS

The assessments are extremely easy to administer via telehealth.

CONS

They are still in the process of adding additional assessments.

Vendor Response

Thank you Maksim for your very kind review. Quick update, we have managed to add many more assessments now. The complete list is available at https://psypack.com/assessments/. We are really loving building PsyPack together with our wonderful community of therapists. Thank you for your feedback and encouragement.

Replied March 2022

Abdulmalik

Mental Health Care, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2022

My review on Psypack

I enjoyed using Psypack and it's easier for ny clients to use it as well.

PROS

The ease of deployment of test and how test results are reported.

CONS

More psychological tests should be added.

Vendor Response

Thank you Abdulmalik for your feedback. We are building PsyPack grounds-up with feedback from our lovely community of therapists. We will incorporate your feedback to our product roadmap. We are adding new psychological tests regularly now, basis of the requests from our community. The latest list of assessments is available at https://psypack.com/assessments/ Further, you can request an assessment at https://psypack.com/request-assessment/ and we will try our level best to include it to the catalogue. More power to you.

Replied January 2022

Amy

Mental Health Care, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Allows for more precise diagnosis, treatment and goal planning

In an age when I have to sit on the phone with others for 1-2 hours and multiple times, PsyPack staff respond immediately, follow through same day and then, follow up! I’ve not seen such great care before!

PROS

This is easy to use and the team efficiently has seen to each detail to make the explanation to the patient clear, the results quick, and for me, the outcomes lead to effective and efficient treatment.

CONS

I have not found any problems about the software.

Vendor Response

Thanks a lot Amy for your very encouraging review. We are so happy to see you adopt evidence based care in your practice. More power to you.

Replied July 2022

Anonymous

11-50 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2023

PsyPack Review

PROS

the ability to access assessments and utilize helpful tools to describe and interpret assessment results for clients.

CONS

I appreciate the accessibility functionality and integrated graphics that are built in to the products. I dislike the financial burden of purchasing assessments and although clinical psychologists are trained to utilize these tools, must pay to have them and purchase tools in order to help our clients and work to the maximum of our capabilities.

Shawndrika

Mental Health Care, 1 employee

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed January 2022

Dig Into Testing

PROS

What I love about this program are the variety of test they offer and how they make it simple to use and get results.

CONS

Now the cost and the ability to save work is something this software needs to work on.

Vendor Response

Thank you Shawndrika for your honest feedback. We are so happy to learn that you loved the variety of psychological tests and the simplicity to use and get results. We hear you on the ability to save work. We are bringing in a feature to add notes to the assessment reports. Expect it very soon. On cost, we have introduced a free forever plan to enable practitioners who have limited use of assessments. Thanks again. We are building PsyPack with feedback from the community and your review is highly appreciated. Wish you success and happiness.

Replied February 2022

Alukuru

Mental Health Care, 11-50 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

It's an awesome platform providing the best tools for diagnosis and assessment in the mental health

It's a wonderful experience being in association with PsyPack

PROS

User friendly, easy on pocket, a comprehensive package and best service n support

CONS

There is nothing to say from the critical point of view. Overall experience has been wonderful

Vendor Response

Thank you Alukuru L for the amazing review. We are so glad that PsyPack is able to add value to your therapy practice. More power to you!

Replied April 2022

Lina

Education Management, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2022

Great product! Incredible Support!

PROS

The customer support has been phenomenal. The software is very simple to set up and use and provides great information.

CONS

We had a few minor issues but they were quickly remedied by the support team.

Vendor Response

Thank you Lina for such a wonderful review. And special thanks for the feedback, suggestions, support and encouragement.

Replied March 2022

Qusai

Hospital & Health Care, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Excellent software

PROS

It is user friendly and generally helpful

CONS

No problem at all. I generally found it quite helpful

Vendor Response

Thank you Qusai B for the positive review. We are glad you are able to bring more evidence to your practice with PsyPack.

Replied May 2022

Showing 1 - 12 of 12 Reviews