Extremely impressed and grateful. Right from the start, the Facilities Booking team have been wonderful. Generous with their time in showing myself and other users how to use the product, going out of their way to help me problem solve and being open to new features.

As a librarian, overseeing a multi-purpose, flexible, multi-roomed space every day for hundreds of users, I have been looking for a room booking management solution for a very long time. Facilities Booking does everything I need it to do and more. From booking spaces and then adding resources to displaying rooms in a visual layout, allocating users different permissions and roles, advanced bookings for regular sessions and real-time data, my team and I can manage the bookings of spaces without the conflict that ensues otherwise.

Nothing. This product does everything I need it to and more. I am aware that the costs might be prohibitive but I am happy to pay for such a premium product.

With limited Meeting rooms they are always on demand by different teams within the organization. Advance booking helped in eliminating double booking and we also integrated equipment booking like Projectors, White Boards etc.

Simplicity and ease of booking from outlook using their plugin.

They should have "in-app" FAQ videos. Initial few bookings had to go thru the learning curve. After that it was easy.

ok for me but some of my other colleagues face different issues. Plug-in not working and non of the trouble shoot works

plug in to O365 using non-Apple laptop, I found it easy and very effective for me

plug in for Apple laptop users. 50% of my users are not able to use plug-in to email as they are using Apple laptop.

Fast Deployment. Not much User training.

If we can restrict the time of booking , instead showing availability in the early morning.

Have engaged skynapse to come up with a Facilities Booking System for my organisation and they never failed me.. The system was very user friendly and our users is able to search and book our meeting rooms with ease. Beside the software, their customer and after sale services was also very good. They are very prompt with their replies and will always settle any issues with the system fast.

Easy to use and nevigate thru the system

Add in more colours in the layout and less bugs.

It is simple to use. Drag and drop to select booking slot.

Deployment change without inform to our company

Our experience so far has been fantastic. We have been so happy to use it to serve our business. Thank you. I recommend you to try it, it offers free trial too.

Plugin for Ms. Outlook 365 desktop client is very helpful. It has solved our meeting room booking process with reduced administration.

Plugin for Ms. Outlook 365 web based has not available.

It avoids overlapping the facility use.

It require manual updates via the touchpad.

This helped us to move into a hot desking model.

Able to book room through the layout drawings

Utilization report does not show day buy only date

Overall a very pleasant and smooth experience. [SENSITIVE CONTENT HIDDEN] customer service was top-notch and would;d encourage everyone to give it a try.

User Friendliness Interface Ease of use

Nothing much. Software as a whole was bang for the buck.

We tried Ecobook after seeing the demo at an exhibition. Impressed to find that it can used to book and manage not only rooms but any type of facility. The web-based version is available at an affordable price point, ideal for a small business like us.