ClubRight Software


 

ClubRight is a cloud-based membership management solution designed for gyms, clubs, dance and fitness studios and martial arts centers. The solution offers membership management, self-service portals, billing and payment management, class scheduling, progress tracking and reporting.

The online marketing portal lets users manage marketing campaigns. The online calendar feature can be used by both instructors and members to schedule classes. Dashboards display daily schedules along with notifications and reminders.

Members can access a self-service portal to track workout progress, communicate with instructors, view and schedule classes, make payments and generate reports. Instructors can also book rooms and time slots with ClubRight. Designing tools let users add branding to membership forms, welcome screens, payment receipts and invoices.

ClubRight is available with a monthly subscription. Support is offered via email and over the phone.

 

ClubRight - Multiple devices
 
  • ClubRight - Multiple devices
    Multiple devices
  • ClubRight - Calendar
    Calendar
  • ClubRight - Point of sale
    Point of sale
  • ClubRight - Messaging
    Messaging
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

20 Reviews of ClubRight

Showing 1-20 of 20

 

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David from eActiv
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Clubright

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good experience

Pros

Easy set up, quick to use. Friendly interface. Always upgrading

Cons

Needs more reports but this does keep expanding

Review Source: Capterra

  Response: Club Right, ClubRight

Date: September 2018

September 2018

 

Thanks for the positive review, Dave!
Kind Regards, Taylor @ ClubRight

 

Ruth from Silverback Gym & Fitness LTD
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

Positive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've found the support team to be absolutely brilliant, every query or question has been solved.......extremely impressed with the team actually adapting our system as we need to suit our needs for reporting.

Pros

I like the dashboard, it's very simple to navigate. I also like the reporting system, it is taking a little while to learn all the features as I'm using them or searching them as I need them.

Cons

I wouldn't say there's anything i dislike. Everything that I've found I needed and wasn't available I've messaged the team and they've sorted it out, either actually adding in what I need or showing me how to find it.

Review Source: Capterra

  Response: Club Right, ClubRight

Date: September 2018

September 2018

 

Thank you for the lovely review, Ruth! We are always happy to help :)
Kind Regards,
Taylor @ ClubRight

 

Helen from FTC Gym
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Great software easy to use, excellent value and customer support is second to none

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, online booking and cancellation for our members, reporting functions, links with go cardless and stripe, regular updates and new features, listens to our needs and accommodates them, customer service and support is always on hand, Customer support and his team have walked us through every step from the start and continue to be very supportive with the needs of the business / System as we grow.....

Cons

Our only con and Ironically I'm only stating this as this section on here is a compulsory field (a suggestion that we have made) we would like to have a few more compulsory fields upon member sign up, particularly for online members, having discussed with Customer support we look forward to a solution and working with Customer support and the team for many years to come

Review Source: Capterra

  Response: Club Right, ClubRight

Date: August 2018

August 2018

 

Hi Helen!

Thank you for the positive review, it is very much appreciated! We are aware of your suggestion regarding the member sign up process and we are grateful for your continued feedback.

Thanks again, Taylor @ ClubRight

 

Chris from New Era Fitness Club

March 2018

March 2018

Great software. Easy to use, has great free integrations and makes life easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The booking system has saved us lots of admin time, and it makes it easy for members to book, and it has increased revenue.
The link with stripe and harlands is easy and has also increased revenue.

Cons

There isn't really anything I don't like, it does the job we need it to do. The only thing is that you need the internet, as ours isn't always great so sometimes we can't get onto club right but that's no fault of the software.

Review Source: Capterra

  Response: Club Right, ClubRight

Date: March 2018

March 2018

 

Thanks for the positive review Chris! We're glad our software is making your life easier!
Kind Regards,
Taylor @ ClubRight

 

Glen from TRAINING SHED
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

A great product from a fantastic team of knowledgeable and experienced people

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It allows our business to run efficiently, measuring and reporting, marketing and sales so that we can concentrate on the one thing we started the business in the first place. To look after our clients properly.

Pros

It does what you need it to do and when it doesn't they listen and update it! The support staff has many many years experience in the industry and the team he has built around him are up to date with all the necessary knowledge. They are extremely responsive and pro-active at the same time ensuring the product really does work for a growing business.

Review Source: Capterra

  Response: Club Right, ClubRight

Date: March 2018

March 2018

 

Thanks for the great review Glen, we're happy that ClubRight allows you to run your business efficiently!
Kind Regards,
Taylor @ ClubRight

 

Lee from PT4U Limited

March 2018

March 2018

Clubright has greatly reduced my administration time down allowing me more member time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There are non, the cost is great the support network is on hand to help at anytime. The updates are customer based.

Pros

The ease of use
The simplicity of the system
The reduced KPI format
The way it allows me to run my business from anwhere

Review Source: Capterra

  Response: Club Right, ClubRight

Date: March 2018

March 2018

 

Hi Lee, thanks for the great review! We're glad that ClubRight software has been able to give you more time with your member time.
Kind Regards,
Taylor @ ClubRight

 

Sue from Gym Jedi

February 2018

February 2018

Great product and great company. They have walked us through every step of the set up.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The product is so easy to set up on your own, even as a novice and if there are any questions, the team are on hand to direct you. Simple logins for the end user and links with GoCardless and Stripe means transactions are quick and efficient.

Review Source: Capterra

  Response: Club Right, ClubRight

Date: March 2018

March 2018

 

Thank you for the positive review Sue! We look forward to continuing to work with Gym Jedi in the future.
Kind Regards,
Taylor @ ClubRight

 

Vicky from Training Shed

January 2018

January 2018

My experience of ClubRight has been a positive one, definitely worth the change.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

How we as a business can program it so there are clear and easy links between particular payments and attendances. Also by searching a customers name you can see exactly what they've paid for when and therefore when any payments have been missed.

Cons

The view of the diary is very unclear for what we need, we have multiple personal training sessions that without clicking in to every appointment you cannot tell who has booked where.

Review Source: Capterra
 

Samantha from Needham gym & fitness

January 2018

January 2018

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

System is very simple to use and helps manage everything without complications. The team are great and always happy to help.

Cons

Customer services are not always immediately available but this a minor thing as they usually call back pretty quickly.

Review Source: Capterra

  Response: Club Right, ClubRight

Date: January 2018

January 2018

 

Thank you for the positive review Samantha! The best way to contact our customer services is to put a ticket in through the knowledge base, so this may be the best way to help moving forward, as a team of people ie. more than one person will see your request for help :)
Kind Regards,
Taylor @ ClubRight

 

Lewis from Elyte Fitness

October 2017

October 2017

ClubRight is the "do-it-all" management tool for our independent, boutique gym.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

ClubRight is the professional, user friendly management system we didn't know we needed. For an independent, start up gym, ClubRight has all the tools and features to aid in the smooth running of our facility.
From aiding sales from initial customer enquiry, easy sign up, retention and facility operation, ClubRight has easy to understand and use features and integrations to all necessary partner applications. It is obvious from the outset that ClubRight has been designed by a team with relevant industry experience and with club growth and operation the primary objective.
Constant upgrades, new features and high standards of customer care means ClubRight's value to us is always improving and giving us the confidence in a fully integrated management system.

Review Source: Capterra

  Response: Club Right, ClubRight

Date: October 2017

October 2017

 

Hi Lewis, we greatly appreciate your feedback and we are pleased to know that ClubRight is successful in helping you run your boutique gym. We look forward to working with Elyte Fitness in the future!
Kind Regards,
Taylor @ ClubRight

 

Graham from BIG Health & Fitness Ltd

October 2017

October 2017

It's a really great software and has help me control my client base.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's easy to navigate, can't better it, they has really produced a top-notch software, I think it's because he's worked within the gym environment, that's what drew me to them in the first instance however the software can't be beaten!!

Review Source: Capterra

  Response: Club Right, ClubRight

Date: October 2017

October 2017

 

Hi Graham! Thank you for the positive review, we look forward to working with yourself and BIG Health & Fitness in the future.
Kind Regards,
Taylor at ClubRight

 

Nikki from Lake Fitness @ No. 10

October 2017

October 2017

The ClubRight membership system has been a great asset to our business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The system has allowed us to communicate effectively with our members whilst still maintaining an unmanned gym. We have been able to streamline the membership process whilst still providing great customer service.
The support centre ensured that the initial training provided was both informative and practical.

Review Source: Capterra

  Response: Club Right, ClubRight

Date: October 2017

October 2017

 

Hi Nikki,
Thank you for the positive review! The ClubRight team will always be on hand to help with your club managing needs.
Kind Regards,
Taylor at ClubRight

 

Jon from Studio Fit Limited
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Brilliant service from experienced club owners that deliver results!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

streamlined processes, easy member administration, cloud based solution, collaborative software as it can be shared very easily.

Pros

This software is cloud based so can be used by remote offices for class bookings and member enquiries, by the management team out of club should they wish to check in on the performance of their business and most importantly by members to maintain their profile, book classes and contact us via SMS or email. The support I've received from Clubright is fantastic - the support team are familiar with the operations of a fitness business so should I need support, I know that they get the challenges and opportunities I face each and every day!

Cons

The con on this software is really not a negative. The software is new and therefore some parts feel like they are still being developed - the great thing about this is that I can contact the team with suggestions and edits, these are taken into consideration and often implemented into future builds. If you are looking for perfect, then there are other more refined software options out there - but don't expect any custom fits for your business - you will get that with Clubright!

Review Source: Capterra

  Response: Club Right, ClubRight

Date: October 2017

October 2017

 

Hi Jon, thank you for the positive review! We are always open to customer feedback and will take on board any suggestions our customers may have. We look forward to working with Studio Fit Limited in the near future.
Kind Regards,
Taylor at ClubRight

 

Sara from PLM Health & Fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Easy to use and great customer support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software will help me massively in my day to day role as operations manager. From the ease of pulling reports to the till system. It's great, thanks.

Pros

The main one being that the pro rata is calculated for you and the dashboard looks good and is easy to navigate. I also like how you can personalise messages to members when they swipe in. The credit system is a good idea too.

Review Source: Capterra

  Response: Club Right, ClubRight

Date: September 2017

September 2017

 

Hi Sara, thank you for the positive review! We look forward of working PLM Health and Fitness in the coming future.

Kind Regards,
Taylor at ClubRight

 

Ian from PT Plus One Studio / Core Health & Fitness
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Working with Wayne and ClubRight is a breath of fresh air as he/they really get it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It helped my business and many of my clients businesses flourish. Many of my referred customers have switched from bigger suppliers to come across to try ClubRight and have not looked back.

Pros

The ease of use and the ability to add different elements at the click of fingers (nearly) after using the support functions.

Review Source: Capterra

  Response: Club Right, ClubRight

Date: September 2017

September 2017

 

Hi Ian, we are pleased to know that ClubRight is helping your clients' businesses flourish. We look forward to working with you in the future.

Kind Regards,
Taylor at ClubRight

 

Phil Lawrence from PLM Health & Fitness Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Right from the initial enquiry - ClubRight have consistently exceeded all expectations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The adaptability of the software, the constant developments of the software and the continual support and advice behind ClubRight (from Wayne and all his team) is unrivalled.

I have chosen Wayne's products for business for the past four years and have always known him to be extremely passionate about the user experience of his software having worked in many of the roles his products support. It's the very reason I have chosen ClubRight to support the continual growth of PLM Health & Fitness.

Cons

Its a shame that this is a compulsory field as I don't have any dislikes or "if only" comments to make regarding ClubRight. From the initial conversation of what this product can deliver through to operating my facility via the software - Wayne and his team have consistently impressed and helped to improve PLM's services to its customer. I look forward to working with Wayne, his team and ClubRight for many years to come.

Review Source: Capterra

  Response: Club Right, ClubRight

Date: September 2017

September 2017

 

Hi Phil, thank you for the positive review! We are very much looking forward to working with you and the team at PLM Health & Fitness.

Kind Regards,
Taylor at ClubRight

 

Sue from BROWNES BOOT CAMP

August 2017

August 2017

This is an excellent product with exceptionally helpful Staff who are always on hand to assist.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This software is easy to use and user friendly. It is also extremely straight forward when accessing different pieces of a Clients account.

Review Source: Capterra

  Response: Club Right, ClubRight

Date: September 2017

September 2017

 

Hi there Sue, we greatly appreciate your positive review. It's great to have you on-board at ClubRight!

Kind Regards,
Taylor at ClubRight

 

Angus from Brownes Boot Camp
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

My experience with Clubright has to be amazing, helpful and that you need this software to manage.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

time, easy to manage my clients/members and keep track of them.

Pros

I like Clubright as its easy to use, professional staff, helpful, reply response is immediate, value for money, features on the system are powerful to use, all you need is the internet to manage your business and the staff are friendly/very good on explaining any problems etc. Clubright for me is an amazing tool as it helps me get my social life, relationship and family time back which i have missed for a long time...... Clubright is the BEST.

Review Source: Capterra

  Response: Club Right, ClubRight

Date: September 2017

September 2017

 

Hi Angus, thank you for the positive review. We are looking forward to working with the Brownes Boot Camp team in the future.

Kind Regards,
Taylor at ClubRight

 

Adrian from Old Ironworks Gym
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

At last a gym management system that works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great support transferring my data from my old gym software company. Easy to use, outstanding marketing and followup tools. Its help make the company money!

Pros

Ease of use, it gives my business accurate information about my clients and best of all the tools provided helps build my business as well. My clients feel more connected being able to register online and book classes and manage there memberships. The customer support is fast and all my questions are answered fast. Nothing is to much trouble, it makes you feel special. Thank you Clubright .

Review Source: Capterra

  Response: Club Right, ClubRight

Date: September 2017

September 2017

 

Thank you for taking the time to leave a positive review, Adrian. The ClubRight team are very much looking forward to working with you and the Old Ironworks Gym.

Kind Regards,
Taylor at ClubRight

 

Emma from Emma Lister Fitness
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Easy, saves on time and super user friendly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

More free time at home with family.

Pros

For me it has been great to get some time back at home. With ClubRight I am able to input my data and it is so easy to use that it allows me to have more free time with my family. I also love how my clients are able to access it and book online! It has so many features and is a game changer for Personal Trainers managing their own business!

Review Source: Capterra

  Response: Club Right, ClubRight

Date: September 2017

September 2017

 

Hi Emma, thank you for your continued support with ClubRight. We are pleased that our software is helping you to manage your business efficiently and effectively. ClubRight are excited to continue working with you in the future.

Kind Regards,
Taylor at ClubRight